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GTS18KHPPRBB General Electric Refrigerator - Instructions

All Instructions for the GTS18KHPPRBB
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Ice Maker stopped making ice.
Did the repair just as the instruction said, once I read it. The part I didn't read was that if the plug was under the ice maker, you had to take the wire out of the clip on the side. So, had to dismount ice maker, unclip wire, remount maker, plug it in. Still under 30 minutes. Thank you.
Parts Used:
Ice Maker
  • Hugh from LADSON, SC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
2 of 2 people found this instruction helpful.
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Ice maker stopped making ice
I had made a dry run at the repair after watching the instructional film provided by part select and it seemed easy enough.
The only problem was that i needed to use the electrical cord extender (provided) to adapt to my plug type. That presented a problm because it needed to be tucked up out of the way to allow the ice bin to clear. Just needed to be creative in how you wrapped the cord behind the ice maker unit before snugging the attachment screws.
Cranking out ice like crazy.
Parts Used:
Ice Maker
  • Robert from Wyckoff, NJ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
2 of 3 people found this instruction helpful.
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Ice Maker not making ice and Water Dispenser not dispensing water
I shut off the water main, unplugged the fridge and unscrewed the cardboard plate in the back of the fridge. I then removed the old valve from the refrigerator with a socket wrench, removed the hoses and solenoids and then connected all of them to the new valve. I then screwed the new valve back into place and replaced the cardboard plate. The difficult part was getting access to the back of the fridge and valve, it was pretty straightforward aside from that. Unfortunately the fix did not work and no ice or water is being provided from the fridge. There is no circuit board to replace on this model so I am at a loss as to what it could be. The fridge makes noises on occasion which sounds like the ice maker calling for water, but no water gets to the fill valve. Any feedback would be appreciated.
Parts Used:
WATER VALVE DUAL
  • PAUL from HOBOKEN, NJ
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set, Wrench (Adjustable)
2 of 3 people found this instruction helpful.
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Light would no longer turn on
I watched the video online, followed the instructions and within minutes had the part installed. The frig light was working once again! I will say the original switch was very snug and I had to do some very minor scraping of the plastic to get the new part to slide in.
Parts Used:
LIGHT SWITCH
  • paypal_shipping_address from Ripon, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers
3 of 6 people found this instruction helpful.
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The icemaker quit making ice and the water started forming on the bottom of the ice bucket.
First I removed the electrical plug from the back of the freezer that plugs into the icemaker. I then removed the two hex head screws that hold the icemaker to the wall of the freezer and removed the icemaker. I removed the plastic cover, which incidentally protects the gears, by prying it off with a srewdriver. I removed three small nuts(7mm) which holds the internal cam in place. I removed the cam by pulling it off the shaft. Once I got the part from you folks I reversed the procedure that I just mentioned, and put the icemaker back together. It works great. The part with shipping was around $16.00. A new icemaker was roughly $159.00. If I would have called a technician it would have cost around $300.00 to repair.
Parts Used:
Ice Maker
  • John from Anaheim, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Screw drivers, Wrench (Adjustable)
2 of 3 people found this instruction helpful.
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Noise in the back of freezer
I must thank yo for sending the fan so fast. If I ever have to deal with any appliance again, you are first on my list.
Parts Used:
Condenser Fans Blade Assembly
  • MaryLou from Levittown, NY
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    Less than 15 mins
3 of 6 people found this instruction helpful.
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Light out
Turned off the breaker to the fridge because I couldn't reach the power plug to unplug it . Use small flat head screwdriver to pop out the piece, disconnected the rubber prong connectors, inserted the new piece into the rubber prongs snapped it back into place. Flipped the breaker back on and prayed it worked. It did and I saved myself $120 service call.
Parts Used:
LIGHT SWITCH
  • Jodi from Benton Harbor, MI
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
2 of 3 people found this instruction helpful.
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broken part
easy - replaced it

i am totally impressed with your company how effective it is.... i will go to yours if anything is broken or replaced

thanks
Parts Used:
Snack Pan Slide - Right Side
  • Michael from E. Hartland, CT
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
2 of 3 people found this instruction helpful.
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Defroster fan burned up
First I removed the ice tray rack lifting it out of the way to reach the back cover of the fan. Then, the whole back inside panel had to be removed. Two screws removed the fan and bracket from the freezer unit. The missing bumper lid just snapped into place. Replaced everything in reverse order. Pretty easy job.
Parts Used:
Lid Bumper
  • Peter M. from Lincoln Park, NJ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set
3 of 6 people found this instruction helpful.
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freezer worked but thelower part where the milk and the fruit are was warm checked on your site to get help and you were on the money with telling me it was the thermostat i orderd it and it solved the problem thank you.
i took the backing off with a screwdriver, cut the wires and put the 2 wires on that came with the thermostat. p.s. make sure you pull the power plug before you start.
Parts Used:
Defrost Thermostat
  • david from torrington, CT
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
2 of 3 people found this instruction helpful.
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Evaporator coil freeze up
Up plug from wall removed rear access cover in freezer let thaw out and replace two wire sensor had previously checked out knowing the defrost strip was good and the defrost thermostat was visually deformed and tested open at freezing and 40 degrees
Parts Used:
Defrost Thermostat
  • Michael from BRADENTON, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
1 person found this instruction helpful.
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Leaking And Making Stalactites
Had to defrost the freezer to melt off all the ice before servicing. Once that was done the icemaker replacement only took about 15-30 minutes to complete. The new icemaker came with many accessories and adaptors that were not needed and the instructions were based on replacing an older model and not really clear for my model. They mentioned not being able to use the new stripper but it was exactly the same as the old one so I left the new one in place. All in all it was easy and did the job.
Parts Used:
Ice Maker
  • Richard from Zephyrhills, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Screw drivers
2 of 4 people found this instruction helpful.
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Noisy
I didn’t do the repair because I ordered two grommets. When they arrived, one of the packages was empty! Instead of just sending me another one, they refunded the part so I still need one. By the way, I was not refunded half the shipping either which was more than the part itself.
Parts Used:
Evaporator/Condensor Fan Grommet
  • Brad from SPRING MILLS, PA
  • Difficulty Level:
    Very Difficult
  • Total Repair Time:
    More than 2 hours
1 person found this instruction helpful.
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Loud whirling noises when the motor started up, then they subside (and stop) in a short time
I have not yet done the repair. After watching this repair video two problems came to mind. First I only ordered one grommet not knowing that there were two (or more I don't yet know). The second problem is that this video must be for a fridge from like the 1940, but it looks NOTHING like mine from 2008. The manual shows a bazillion parts and frankly I'm just a wee bit afraid to get started, and I am generally very handy, buuuttttttttt I don't know about this one
Parts Used:
Evaporator Fan Grommet - Red
  • Randy from VALLEY CENTER, CA
  • Difficulty Level:
    Very Difficult
  • Total Repair Time:
    More than 2 hours
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Fan was not centered in the middle of the back panel opening.
Bent the motor bracket down, then using a rat tail file, elongated the holes in the back panel of the refrigerator to secure the fan in the "centered" position. This was a problem that was with the refrig. since it was made. The parts involved were perfect. NO problem at all installing them.
Parts Used:
Evaporator Fan Grommet - Red
  • James from GREENSBORO, NC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
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All Instructions for the GTS18KHPPRBB
76 - 90 of 218