GSS23GGPBCCC General Electric Refrigerator - Instructions
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Water line was leaking
The internal water line was leaking. I could not find any repair parts for my refrigerator but the GE 5/16 water line was the same size. I purchased 6' of tubing and two unions. Make sure the clean and square. If possible, make the cuts in a spot where you can use the pliers and wrench to tighten the union. I cut approximately 2' out of the existing line and replaced it with the same length of new line using the 2 unions, one on each end. Took about 5 minutes.
Parts Used:
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Doug from MODESTO, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver, Pliers, Wrench (Adjustable)
4 of 5 people
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The refrigerator wouldn't stay closed because the gasket was worn
Looked it up on You Tube and basically followed the very simple instructions. Two minor differences: 1) I took the old gasket off while the door was still attached to the fridge. And 2) because it was a side-by-side freezer/ fresh food, I didn't have to take off the freezer door at all and the fresh food door was only attached at the top with 2 screws covered by a hinge cap. So I undid the screws and lifted it off the lower pin. We put the door on a table handle down and slightly off the table edge. Inserting the v-shaped rubber part of the gasket into the groove was easy- pinching it together with my fingers with a little hammer tap at the corners. Reinstalled the door and voila. 27 minutes!
Most of my DIY projects take twice as long as expected. Much time is spent taking off the old part then not as easy as expected to replace the new part. This was a breeze!
Most of my DIY projects take twice as long as expected. Much time is spent taking off the old part then not as easy as expected to replace the new part. This was a breeze!
Parts Used:
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Carol from DAVIS, CA
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
4 of 5 people
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Broken snack bin frame
The replacement frame arrive fast and as ordered. Used the two rollers from the broken bin frame to install on the new frame. Also the glass shelf does not come included, so transfer that from the old bin frame.Total time of replacement was less than 5 minutes.
Parts Used:
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Steven from MANASSAS, VA
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
4 of 5 people
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INTERMITENT LOUD NOISE FROM EVAPORATOR FAN IN FREEZER
The repair did not go exactly the way it was described in the YouTube video, but basically it was similar. After unplugging the power cord, emptying the freezer, removing the shelves and the ice reservoir, I removed the ice maker assembly by unscrewing a Philips head screw and unplugging the power connector. The connector had little retaining tabs on each side that I pried open with a straight blade screwdriver. Then the ice maker lifted right out. Next I removed one screw holding the auger motor assembly, unplugged the power connector, and lifted out the assembly. This where things got difficult. After flailing around a bit, I removed the panel on the back wall of the freezer below the evaporator fan assembly, exposing the evaporator coil. I saw that the fan assembly was attached with two screws at the top and two screws at the bottom. The top screws were easily removed, but when I removed the bottom screws, which were situated in very tight quarters, I DROPPED BOTH SCREWS DOWN BEHIND THE EVAPORATOR COIL. Be prepared with a magnetic nutdriver so this doesn't happen to you. I could not retrieve the lost screws, but fortunately it appears that the top screws hold the assembly securely enough. The assembly was loose, but it was still attached by a power cord that I could not disconnect. I removed the tracks on the side walls for the ice bucket, and then I could maneuver the fan motor assembly just enough that I could reach over the top of it, grab and pull off the old fan blade, and slide the new fan blade onto the shaft. Reassembly was straightforward, replacing each part (except two lost screws) in reverse order to disassembly. After getting everything put back in and plugging in the power cord, I was amazed at how quiet it ran.
Parts Used:
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Bert from SAN JOSE, CA
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Screw drivers
4 of 5 people
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water was squirting out a crack in water tank assembly.
This was a great opportunity to clean the bottom 3 shelves. I unplugged the frig.,disconnected both water lines, unscrewed water tank, pulled water lines out, put new tank in and pushed new water lines in and connected them, and plugged frig. back in. I grabbed my glass to get a drink and feeling proud but no water. I thought about this for a while and came to the conclusion that the freezer was set to 9 and the water had frozen in the value in the door. I dropped the temp. in the freezer from 9 to 3 and after about 2 days the water worked just fine. I emptied the ice because it was clumped into one big piece. I heard the ice maker going to town all day long. I called for ice later and the motor that dispenses the ice was humming and no ice was dropping. I thought about it and could not come up with the answer so I called tech. at GE and he was no help. So I solved one problem and now I have another that I don't have an answer to. My last attempt is to remove the motor housing to see if gears are jammed or something else.
Parts Used:
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Fillmore from Asheville, NC
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
6 of 11 people
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Freezer was not freezing foods completely or making ice properly. It was running almost 24/7. It was not defrosting and ice was building up on the back wall. The refrigerator food drawers were freezing fruits and vegtables.
Great Service! Received the part the NEXT DAY!
We originally called a service technician. He came the next day and said the mother board was no good. He order a new one and replaced it a week later. Total part & labor cost: $185.00 (Remember we're without a working refrigerator the whole time the part is on order)
Two days later the freezer is doing the same thing. We call the tech again and he seems confused and says it could be the heating element, he'll order one at no charge and replace it for us free. He never comes back with the part and does not answer our 2 dozen phone calls. I checked the element myself and saw that the tube had been scorched, like a burnt out light bulb. Searched for parts on internet and found this great site. "Partselect.com"
REPAIR:
Refrigerator had been unplugged for a few days to defrost ice build up in freezer. First, I removed the shelves from freezer compartment, removed the back panel and removed screws holding heater element in place, I unplugged the two electrical leads and plugged in new part. AS EASY AS THAT !!!!! I reinstalled the screws to hold the element, installed the back panel and replaced the freezer shelves. I plugged the refrigerator back in and within hours the freezer started making ice again. It's been about 3 weeks and we have not had a problem since.
Fantastic Service and instructions and Inexpensive !!!! I will use this site again, if needed, and will recommemd to anyone who needs parts.
We originally called a service technician. He came the next day and said the mother board was no good. He order a new one and replaced it a week later. Total part & labor cost: $185.00 (Remember we're without a working refrigerator the whole time the part is on order)
Two days later the freezer is doing the same thing. We call the tech again and he seems confused and says it could be the heating element, he'll order one at no charge and replace it for us free. He never comes back with the part and does not answer our 2 dozen phone calls. I checked the element myself and saw that the tube had been scorched, like a burnt out light bulb. Searched for parts on internet and found this great site. "Partselect.com"
REPAIR:
Refrigerator had been unplugged for a few days to defrost ice build up in freezer. First, I removed the shelves from freezer compartment, removed the back panel and removed screws holding heater element in place, I unplugged the two electrical leads and plugged in new part. AS EASY AS THAT !!!!! I reinstalled the screws to hold the element, installed the back panel and replaced the freezer shelves. I plugged the refrigerator back in and within hours the freezer started making ice again. It's been about 3 weeks and we have not had a problem since.
Fantastic Service and instructions and Inexpensive !!!! I will use this site again, if needed, and will recommemd to anyone who needs parts.
Parts Used:
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Edward from Florida, MA
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Screw drivers
3 of 3 people
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Water leaking as it enters the frezer ice maker
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Shock Tech Electric from VICKSBURG, MI
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver
3 of 3 people
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The rubber gasket had torn, and super glue only provided a temporary solution.
1. Emptied the crisper pan,
2. Removed it from the refrigerator,
3. Flipped it upside down,
4. Removed the old one by pulling it off,
5. Replaced it with the new OEM part. and
6. Reversed the process.
2. Removed it from the refrigerator,
3. Flipped it upside down,
4. Removed the old one by pulling it off,
5. Replaced it with the new OEM part. and
6. Reversed the process.
Parts Used:
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Lee from UPPR MARLBORO, MD
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
3 of 3 people
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Defrost not working coil iced up
Removed back wall cover over coil. Defrost all ice with a hair dryer. Cut white wires and replaced Temperature Sensor. It has been working for a week and no trouble at this time. If you have this system on your GE refrigerator do this before replacing the motherboard. I must admit I was thinking that was the trouble. Motherboard was replaced after 5 years old now 5 years later my thinking is this a 5 year problem. So try the Temperature Sensor.
Parts Used:
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charles from SCOTTSDALE, AZ
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Difficulty Level:Very Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver
3 of 3 people
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evap coil freezing up every 2 weeks
removed 2 - 1/4" screws and 2 phillip screws to take off the evap cover, then 2 phillip srews to take out the defrost heater assembly, replaced and put everything back together. no problem.
I GOT THE PART SO FAST THAT I WAS SURPRISED TO SEE IT THERE!
I GOT THE PART SO FAST THAT I WAS SURPRISED TO SEE IT THERE!
Parts Used:
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Rudolph from Arroyo Grande, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver, Screw drivers
3 of 3 people
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Water dispenser not dispensing water
I went to the internet and found parts select web site. Saw all of the possible fixes for my problem and read all of the other repair stories. My story actually became a journey that is still continuing. I first changed the water filter, but still no water at the dispenser. I next disconnected the coupling at the bottom of the freezer door that carries water to the dispenser and when the dispenser was depressed, water flowed at the coupling, but not at the dispenser. After reconnecting the coupling, I turned the freezer setting to 1 for 4-5 days, but still no water at the dispenser (possibly the line was frozen, but we had recently been away for a week and the water dispenser still supplied water at a freezer setting of 4). Now I am at the point of the journey into replacing parts one at a time to get water. First I ordered the dual water valve for the ice maker and water dispenser. I replaced this valve with instructions from Parts Select and still no water at dispenser. Next I ordered and replaced the switch at the dispenser lever and still no water. Next was the solenoid attached to the ice door, ordered, replaced and still no water at dispenser. I am now at the final part in this repair and that is the $132 circuit board. So I will be ordering this part soon and hopefully that will fix the issue.
Parts Used:
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David from Georgetown, TX
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers, Wrench (Adjustable)
3 of 3 people
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Replaced ice dispenser motor.
Very easy repair, 3 screws to remove motor assembly and 3 screws/1 nut to remove motor from housing. Reverse order to replace. VERY EASY repair!
Parts Used:
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James from Mechanicsville, VA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver, Pliers, Wrench set
6 of 12 people
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We put too much weight in the drawer and it finally broke. It would fall apart when opened.
Simply took the old drawer out, and slid the new one in. Took 30 seconds, and voila! All fixed.
Parts Used:
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Stephen from DALLAS, TX
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
3 of 3 people
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Bottom pan assembly was broken. Grandkids were putting too many bottles of water into the bin.
Pulled the broken part out, cleaned under the pan, then slid the new pan into the guides. Quickest repair this grandma has ever done.
Parts Used:
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Kay from CHANDLER, AZ
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
4 of 6 people
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Can of fruit fell from shelf and broke the switch cover.
Removed broken switch with plastic scraper (press tension latch on bottom), moved two wire terminals to the new switch and pressed the new switch into the hole.
Parts Used:
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James from KNOXVILLE, TN
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
3 of 3 people
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