GSS23GGKRCWW General Electric Refrigerator - Instructions
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Refrigerator cannot generate cool air
I bought the GE Refrigerator about 4 years ago for about $1500. The defrost Heater failed about one year ago. Then I called local repair guy, he replaced the Defrost Heater and charged me about $250. Now it happened again. I think we should try it to fix it by myself. I found the parts from partselect.com, it costs me $50 with 2-3 days shipping. After it replaced, it works fine again.
Note: Symtom: cannot make cool air, Frozen area with frost on the wall. Regeriator "leaking water" on floor since iced food started to melt...
Solution: open the cover of the wall inside of frozen zone, use hot water to defrost it gradually. removed the failed Defrost Heater and replaced it with new one.
Note: after you defrost the area inside of the wall, your refrigerator will work normally without the Defrost heater without any issue about week while you are waiting for the parts coming.
Note: Symtom: cannot make cool air, Frozen area with frost on the wall. Regeriator "leaking water" on floor since iced food started to melt...
Solution: open the cover of the wall inside of frozen zone, use hot water to defrost it gradually. removed the failed Defrost Heater and replaced it with new one.
Note: after you defrost the area inside of the wall, your refrigerator will work normally without the Defrost heater without any issue about week while you are waiting for the parts coming.
Parts Used:
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HUAHUI from NEW HYDE PARK, NY
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
3 of 3 people
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5/16" tubing to chilled water dispenser cracked
Cut out cracked tubing between valve and where tubing enters into refrigerator. Cut new tubing to length and attach to existing using union.
Parts Used:
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Mark from Indian Trail, NC
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver
4 of 6 people
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Freezer was not freezing foods completely or making ice properly. It was running almost 24/7. It was not defrosting and ice was building up on the back wall. The refrigerator food drawers were freezing fruits and vegtables.
Great Service! Received the part the NEXT DAY!
We originally called a service technician. He came the next day and said the mother board was no good. He order a new one and replaced it a week later. Total part & labor cost: $185.00 (Remember we're without a working refrigerator the whole time the part is on order)
Two days later the freezer is doing the same thing. We call the tech again and he seems confused and says it could be the heating element, he'll order one at no charge and replace it for us free. He never comes back with the part and does not answer our 2 dozen phone calls. I checked the element myself and saw that the tube had been scorched, like a burnt out light bulb. Searched for parts on internet and found this great site. "Partselect.com"
REPAIR:
Refrigerator had been unplugged for a few days to defrost ice build up in freezer. First, I removed the shelves from freezer compartment, removed the back panel and removed screws holding heater element in place, I unplugged the two electrical leads and plugged in new part. AS EASY AS THAT !!!!! I reinstalled the screws to hold the element, installed the back panel and replaced the freezer shelves. I plugged the refrigerator back in and within hours the freezer started making ice again. It's been about 3 weeks and we have not had a problem since.
Fantastic Service and instructions and Inexpensive !!!! I will use this site again, if needed, and will recommemd to anyone who needs parts.
We originally called a service technician. He came the next day and said the mother board was no good. He order a new one and replaced it a week later. Total part & labor cost: $185.00 (Remember we're without a working refrigerator the whole time the part is on order)
Two days later the freezer is doing the same thing. We call the tech again and he seems confused and says it could be the heating element, he'll order one at no charge and replace it for us free. He never comes back with the part and does not answer our 2 dozen phone calls. I checked the element myself and saw that the tube had been scorched, like a burnt out light bulb. Searched for parts on internet and found this great site. "Partselect.com"
REPAIR:
Refrigerator had been unplugged for a few days to defrost ice build up in freezer. First, I removed the shelves from freezer compartment, removed the back panel and removed screws holding heater element in place, I unplugged the two electrical leads and plugged in new part. AS EASY AS THAT !!!!! I reinstalled the screws to hold the element, installed the back panel and replaced the freezer shelves. I plugged the refrigerator back in and within hours the freezer started making ice again. It's been about 3 weeks and we have not had a problem since.
Fantastic Service and instructions and Inexpensive !!!! I will use this site again, if needed, and will recommemd to anyone who needs parts.
Parts Used:
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Edward from Florida, MA
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Screw drivers
3 of 3 people
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replace solenoid on ice door
remove the front plate. use screwdriver to pry the cover off from the bottom of the cover, remove the wiring from the front cover.remove the 4 screws and pull out the shute. remove three screws from the solonide and replace . very easy fix. save yourself $100.00 labor.
Parts Used:
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Allan from Ponce Inlet, FL
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
3 of 3 people
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Water Tank had pinhole leak in it
NOTE:You can still use your Ice Maker as the water tank is for water dispenser only-only leaked if you pushed on water dispenser;We put painters tape over water dispenser until we got our water tank (Part# PS783769);easy install see below ;NOTE - WATCH VIDEO ON HOW TO INSTALL -ALTHOUGH NOT THE SAME UNIT AS MINE THE PROCEDURES ARE SIMILAR - A MUST
a. Remove food from bottom 3 drawers in refrigerator side so you can remove the drawers to access Water Tank
b. Turn off water
c. Take cardboard off back of Frig (bottom of Frig)
d. Find tubing (short one) that goes to water tank & remove where it connects to the union:located Left side bottom of back of Frig - Push in white lip to remove tubing
e. Remove grate from front of Frig (on bottom) removing 2 screws one far left & one far R (will have to open doors)
f. Find long tubing from Water Tank left side under Freezer door and pull out where it connects to union so you can work on it with Freezer door closed - Disconnect tubing by pushing in on white ring on Union to release tubing.
g. Removed 3 bottom drawers Frig side
h. Removed plastic guard from over light (just pull up on both ends to remove (16 1/2 in long)
i. Remove plastic over top of water tank
j. Remove foam from over top of water tank (be careful not to break foam
k. Take out 2 screws holding water tank
l. Pull out Water Tank and Tubing noting which hole short & long tubing comes out of
m. Install new Water Tank by pushing tubing into holes; Short goes in right hole & Long in left hole
n. Attach Water Tank with two screws you removed, attach foam, plastic cover over Water Tank then plastic over light
o. Short tubing will come out toward back and long hose needs to be pushed under frig toward front freezer door.
p. IMPORTANT NOTE - REMOVE PLUGS FROM TUBING where it connects to Union - I had to undo this part because I didn't notice the plugs
q. Connect Tubing - Short to rear Union by pushing in on white collar on union and do the same with the front long tubing
r. Turn water back on
s. Test Water dispenser to make sure it working before re-installing cardboard on back & grate on front - this is when I found out I forgot to REMOVE THE PLUS FROM THE TUBING
t. Install cardboard on back & grate on front
u. Put in shelves & food back into Frig
v. Because it's quick no need to move food from top shelves
a. Remove food from bottom 3 drawers in refrigerator side so you can remove the drawers to access Water Tank
b. Turn off water
c. Take cardboard off back of Frig (bottom of Frig)
d. Find tubing (short one) that goes to water tank & remove where it connects to the union:located Left side bottom of back of Frig - Push in white lip to remove tubing
e. Remove grate from front of Frig (on bottom) removing 2 screws one far left & one far R (will have to open doors)
f. Find long tubing from Water Tank left side under Freezer door and pull out where it connects to union so you can work on it with Freezer door closed - Disconnect tubing by pushing in on white ring on Union to release tubing.
g. Removed 3 bottom drawers Frig side
h. Removed plastic guard from over light (just pull up on both ends to remove (16 1/2 in long)
i. Remove plastic over top of water tank
j. Remove foam from over top of water tank (be careful not to break foam
k. Take out 2 screws holding water tank
l. Pull out Water Tank and Tubing noting which hole short & long tubing comes out of
m. Install new Water Tank by pushing tubing into holes; Short goes in right hole & Long in left hole
n. Attach Water Tank with two screws you removed, attach foam, plastic cover over Water Tank then plastic over light
o. Short tubing will come out toward back and long hose needs to be pushed under frig toward front freezer door.
p. IMPORTANT NOTE - REMOVE PLUGS FROM TUBING where it connects to Union - I had to undo this part because I didn't notice the plugs
q. Connect Tubing - Short to rear Union by pushing in on white collar on union and do the same with the front long tubing
r. Turn water back on
s. Test Water dispenser to make sure it working before re-installing cardboard on back & grate on front - this is when I found out I forgot to REMOVE THE PLUS FROM THE TUBING
t. Install cardboard on back & grate on front
u. Put in shelves & food back into Frig
v. Because it's quick no need to move food from top shelves
Parts Used:
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Wilfred from THE VILLAGES, FL
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
3 of 4 people
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Fan not working
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JIAN from Brooklyn, NY
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Socket set
3 of 4 people
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condenser icing refrigerator warm freezer ok
follow the easy instructions replace 3 temperature sensors cut the wires and crimp them with new sensor and it works like new
Parts Used:
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Rene from HEBER, CA
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers
3 of 4 people
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Refrigerator inside light 1 of 3 went out.
1. Removed light cover.
2. Removed old light assembly board from cable, (1 of 3 lights).
3. Connected cable to light assembly board.
4. Replace light cover.
5. All 3 lights fully lighted.
6. Installation Completed.
2. Removed old light assembly board from cable, (1 of 3 lights).
3. Connected cable to light assembly board.
4. Replace light cover.
5. All 3 lights fully lighted.
6. Installation Completed.
Parts Used:
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Joseph from SAN JOSE, CA
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
3 of 4 people
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Tank was leaking.
Followed instruction video. Replaced water tank, flushed line from house water. Reconnected line and cycled until tank filled. I have ice and water now.
Parts Used:
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Lana from LATHROP, MO
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Difficulty Level:Easy
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Total Repair Time:1- 2 hours
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Tools:Screw drivers, Socket set
3 of 4 people
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Crusher Motor Striped Want Turn Auger
Unplug refrigerator. Use nutdriver to take two srews out that were holding on the housing. Unplug electric plug and pull out motor and housing. Use hacksaw to cut thru auger holder. Motor will be free to take off,disconnect two wires. Use nutdriver to take out three srews holding motor. Take back cover off and put new motor in cover and reverse procedure. Used new auger wih new motor. Saved big bucks by during this job myself.
Parts Used:
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NATHANIEL from PEARLAND, TX
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver
3 of 4 people
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Water Tank Cracked
First:
Remove all shelf’s and drawers from fridge inside that were on the way of the water tank
Second:
Pull the fridge from the wall
Turn off the water supply:
Unplugged the power supply
Third:
Remove the cardboard cover at bottom of the fridge on the back for better access to the water pipes
From the front remove the toe kick for better access at the water pipes
Disconnected the water pipe at the front left side, use a rag or paper towel to hold the water that may drip ( bigger pipe)
Remove the covers on the top of the water tank inside the fridge
Disconnected the water pipe at the back left side ( smaller pipe)
Unscrew the water tank (two screws)
Pull the water tank out with the water pipes attached
Fourth:
Install the new water tank assembly , make sure the pipes goes on the hole at the right side and reaches the from and back
Connect pipes until the line that shows on the pipes
Screw back the new water tank
Put the protections back on the top
Plug the fridge and open the water supply to make sure there is no water leaks
The water is ready to be use
Remove all shelf’s and drawers from fridge inside that were on the way of the water tank
Second:
Pull the fridge from the wall
Turn off the water supply:
Unplugged the power supply
Third:
Remove the cardboard cover at bottom of the fridge on the back for better access to the water pipes
From the front remove the toe kick for better access at the water pipes
Disconnected the water pipe at the front left side, use a rag or paper towel to hold the water that may drip ( bigger pipe)
Remove the covers on the top of the water tank inside the fridge
Disconnected the water pipe at the back left side ( smaller pipe)
Unscrew the water tank (two screws)
Pull the water tank out with the water pipes attached
Fourth:
Install the new water tank assembly , make sure the pipes goes on the hole at the right side and reaches the from and back
Connect pipes until the line that shows on the pipes
Screw back the new water tank
Put the protections back on the top
Plug the fridge and open the water supply to make sure there is no water leaks
The water is ready to be use
Parts Used:
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Fernando from SOUTHAMPTON, NY
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
3 of 4 people
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LED light board assembly failed in freezer section
Clear freezer items in the area of repair as light assembly is in the back of the freezer. Suggest removing shelving in the same area to provide more working space. Utliize a small flashlight to provide interior lighting. Use a stubby phillips screwdriver to remove fastener securing the light cover.
Cover snaps out to remove light board assembly. Gently pull to disconnect the electrical connection to the light board. Then pull the light board assembly from the mounting posts securing the light board. Be careful not to snap either posts or the light board.
To install the new light board, I found it easier to connect the electrical source first, then push the light board onto the plastic posts to secure the light board. There are holes in the light board to insure a secure fit. Reinstall the light cover and reinstall the mounting screw. All done in less than 5 minutes!
Cover snaps out to remove light board assembly. Gently pull to disconnect the electrical connection to the light board. Then pull the light board assembly from the mounting posts securing the light board. Be careful not to snap either posts or the light board.
To install the new light board, I found it easier to connect the electrical source first, then push the light board onto the plastic posts to secure the light board. There are holes in the light board to insure a secure fit. Reinstall the light cover and reinstall the mounting screw. All done in less than 5 minutes!
Parts Used:
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John from MANCHESTER, CT
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
3 of 4 people
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A jar fell and hit the switch light and broke it.
My father called and asked me if I knew where he could get a new switch light for his refrigerator. I came across your web site and found the part right away. In less than 3 days the part came and my father put it on. He said it was easy and that it was great to have the part come to him instead of having to search all over town. Thanks so much for the fast, easy service.
Parts Used:
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Theodore from Lake Circle, FL
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
3 of 4 people
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I didn't have issues installing the Frame
I just moved the moving parts from the Frame for the humidity level from old to new and all was OK
Parts Used:
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Juan V from WEST PALM BCH, FL
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
3 of 4 people
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broken light switch
Really simple... broken light switch easily removed with flat edge screw driver. Once removed unplug and plug new one in and good to go.
Parts Used:
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Sally from Avon, CO
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
4 of 7 people
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