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GSR23KSTESS General Electric Refrigerator - Instructions

All Instructions for the GSR23KSTESS
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Ice maker wouldn't work and the fan was making a clicking noise.
First, I must say that I was told that the mother board might be the problem. I called my husband to tell him what I was told the problem might have been and how much the part was. A little expensive, but still cheaper than calling a repair man. He told me to order the less expensive part first to see if that fixed it. The fan motor. We hung up the phone and for kicks I scrolled down the page to see if it might give any more information on the part and what it controlled, etc. I don't usually read comments, but was amazed at the ones I read. The second comment on the page said that his refrigerator made a whooing sound like a ghost. Our Frig has done this since the day we bought it! He replaced the mother board and the "ghost" moved out! The third comment was that his refirg made a clicking noise and the ice maker doesn't work! I immediately called my husband back and told him I was ordering the part! It arrived the next day. So extremely easy to put in! I removed 3 screws from the cover, disconnected a couple of wires, a few plastic clips; pushed the new part on the clips rehooked the wires and put the cover back on. I bet it took less than 10 minutes! My husband thinks I'm a genius!! Thank you so much for all of your help!
Parts Used:
Main Electronic Control Board
  • Debra from Keystone Heights, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
40 of 43 people found this instruction helpful.
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Cold water reservoir tank was cracked and spraying the interior of the fridge
Symptom was water running out of bottom of fridge. Found water pooled up under bottom drawer. Removed (3) drawers and found water was "spraying" from the reservoir tank at back of fridge. Unboxed the new "tank" and confirmed it was the right one by holding it up to the one still in the fridge. Pulled fridge from the wall; removed the rear bottom cover panel on the back using the nutdriver. Removed the solenoid assy by taking that single hex screw out. Push down on the blue circular flange where tube supply enters solenoid, and release the tubing from the solenoid. Remove front bottom cover with phillips screwdriver. Located 2nd tubing connector below freezer (under the unit) and used the same procedure to release that tube from the coupling. Removed screws from tank on inside of fridge, after removing several shelves that were in front of it. Pulled the tubing from the old unit up and out. Discard. Got new unit and fed tubes through the hole the others came out of (back right corner of fridge) MAKE SURE THE NEW TUBES HAVE THEIR "stoppers" IN PLACE. You don't want to contaminate the new tubes with insulation or other debris. Make sure the "o" ring that seals the tubes on the inside of the fridge (supplied with new unit)and the styrofoam insulation stays in place to keep air from leaking through the holes the tubes go through. Installation of the (2) tubes is simple, simply push them into the connector on the solenoid, and the coupler under the freezer. You'll need to feed the longer tube from the back to the front left corner where this coupler is. After making the connection, I bolted the solenoid unit back to the fridge (only 1 screw) and then tested the unit to see there were no leaks before I buttoned everything up. NO LEAKS!! Put the front bottom grill back on with the (2) phillips screws, and the back bottom cover back on with the hex screws removed near the beginning. Probably took longer to write this than it did to make the repair.
Parts Used:
Water Tank Assembly
  • Thomas from Waynesboro, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
41 of 49 people found this instruction helpful.
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The partion between the tub and dispenser broke
Once I got the correct part, (the expanded view of the icemaker is confusing as it shows the partition at the back of the diagram) I removed the ice dispenser from the tub by removing the screws and disengage the tabs holding the dispenser assembly in the tub. The most difficult step was getting the disenser disengaged from the tub. I used two kitchen knives to wedge between the walls of the tub. It was then easy to remove and replace the broken inside partition and reassemble the dispenser. Works like new.
Parts Used:
Housing Crusher Dispenser
  • Mark from Brandon, MS
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
36 of 41 people found this instruction helpful.
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Unit would not run.
I found if I would put pressure on one connector on the board the unit would come on. So the board had a short. I ordered it, it came in 24 hours and I installed it and problem was solved.
Parts Used:
Main Electronic Control Board
  • Robert from Battle Creek, MI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
34 of 36 people found this instruction helpful.
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Water line froze, food in fridge started freezing
I knew almost as soon as I found the frozen milk that the air-flow diverter, whatever it's called, had broken. It's a plastic part that opens and closes to allow cold air from the freezer into the fridge side.

Step one: clear off the top two shelves and take them out.

Step two: remove the lower piece of the assembly. It pops straight out at the top and drops down after that. If you pull the bottom straight out, you may break the bits that holds it to the fridge wall.

Step three: remove screws holding in light, and then the screws holding in the AASM COVER FF INLET K (wish I had a better name for it).

Step Four: Unplug the unit from the fridge wall.

Installation, reverse, except maybe unplug the unit earlier.
Parts Used:
Air Inlet Cover Kit
  • Bradley from Spokane, WA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
33 of 37 people found this instruction helpful.
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Plastic Drive Cup split
I took the four screws out of the ice basket and removed the plastic cup pieces. I then lifted the scress shaft up and put the new cup in. You have pull up very hard on the screw shaft and use two thin flat metal puddy knives to disingage the two plactic stays on each side of the shaft holder. The plactic housing around the screw shaft did not brake, however. I then put the screw shaft and the cup drive in place quite easily. Works fine.
Parts Used:
Ice Dispensing Drive Cup
  • Leroy from Cary, NC
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers
34 of 41 people found this instruction helpful.
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Icemaker would not dispense cubes or crushed ice
Cause: Failed relays on main circuit board. Fix: Main circuit board replacement: Unplugged refrigerator. Removed 10 screws securing main circuit board metal cover (located on back of refrigerator) using a nutdriver. Disconnected 7 multi-pin electrical connectors from the circuit-board by firmly pulling each connector from the circuitboard sockets using a needlenose plyers. Depressed the small locking prong on each of the 4 plastic circuit board mounting pegs while pulling the board off the mounting pegs.
Pressed new board in place over mounting pegs. Re-plugged in all connectors (no confusion because each connector has unique pin counts). Replaced all mounting cover bolts, making sure to pin green ground wire to last bolt. Plugged in refrigerator. Done.
Note: I determined the main circuit board was bad by removing the auger motor assembly from the freezer and testing the auger motor harness power pins. AC voltage should jump when ice demand lever is pushed (while pressing the internal door light off switch). If no voltage jump, then auger motor relays on main circuit board have failed, indicating board replacement is needed.
Another check would be connecting an extension cord to the auger motor terminals and plugging it in. Motor should run. If it does, then motor is good and main circuit board is bad. If it doesn’t then auger motor is bad and needs replacement.
Parts Used:
Main Electronic Control Board
  • Jeffrey from Highlands Ranch, CO
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers
33 of 38 people found this instruction helpful.
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No water or ice and a constant ticking sound from the control panel
Very easy repair to do. Read instruction sheet before starting! Unplug unit prior to removing panel cover.

Remove three hex head screws holding control panel cover in place and reveal the circuit board.

Remove all the wiring harnesses by gently pulling them from the sockets on the board. Do not pull the wires - make sure you pull on the plastic socket so that the wires aren't damaged. If plugs seem tight use needle nose pliers to gently wiggle them out. Remove earth (green) wire from spade connection on fridge chassis. The new board has a slightly different connection for the earth wire.(No spade connector - wire now has a ring connector that attaches between panel cover and fridge chassis using one of the hex head panel screws when the cover is replaced.

Using needle nose pliers locate four plastic mounting tabs holding the board in place and squeeze in the end of each tab whilst gently pulling the board off it. Repeat for all four tabs and remove old circuit board.

Making sure the new board is the right way round locate it on the plastic tabs and push gently until you hear the tabs click. Gently pull the circuit board to ensure it is locked in place.

Re-install all the wiring harnesses. Put a hex head screw through the cover panel and slip the earth wire ring over it and screw panel to chassis. Replace two remaining hex head screws and plug fridge back in.

Voila!! No more ticking sounds and a plentiful supply of ice and water!!
Parts Used:
Main Electronic Control Board
  • john from waxahachie, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Pliers
32 of 39 people found this instruction helpful.
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Drive Cup Broke and Helix Cracked
Pulled Ice bin out and emptied ice out of bin. Removed 4 screws holding bin to frame and seperate bin from frame. Takeoff or loosen dispenser arm that has 1 screw holding it. On the sides in the front I pushed tabs in and pulled up on front auger/chip assembly area using two screwdrivers to hold tabs in. Pulling assembly up took a little pressure by hiting down on main ice bin to disengage and watching to see that tabs were also disengaged at same time. After that it was take c-clip off loosen nut and disassemble. You might want to draw a diagram as to how everything was in place or take a picture with your camera phone to make it alot easier for you to remember how everything went. Remove and Replace parts and assemble in reverse.Once you start to do it you'll see how it goes so easy, hopefully I didn't miss to many steps but if I did You'll see what needs to be done to go to the next step.
Parts Used:
Ice Dispensing Drive Cup Helix
  • Michael from Surprise, AZ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Wrench (Adjustable)
32 of 40 people found this instruction helpful.
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The clear plastic module shelf insert broke because I dropped it.
I popped out the old one and popped in the new one.
Parts Used:
Module Shelf Insert - Clear
  • Morgan from Acworth, GA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
30 of 36 people found this instruction helpful.
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Ice maker wouldn't dispense ice
ice tray slides right out. 4 philips to remove the bottom, 1 to remove the arm that controls the mode (regular vs. crushed). It just slips into a hole on a wheel at the dispenser end - the same end has two tabs you push in and slide up/out the coil screw that rotates and drives ice out. Once one end is out, it slips out, replace the cup, reverse. This is the 2nd time I've ordered from PartsSelect, both times the part came in just a couple of days, easy navigation on the site, plenty of security validation, etc.
Parts Used:
Ice Dispensing Drive Cup
  • Danny from Saint Augustine, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
29 of 36 people found this instruction helpful.
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water & Ice disspenser quite working
first replace the solenoid behind the front display. than replace the mother board on the back side of the fridge due to a relay being burned out on it.

GE Wanted $300 + to come out and do the repair.

With partsselect and a little time I cut that cost in half.

Thank you,

Mike
Parts Used:
Dispenser Door Solenoid Assembly Main Electronic Control Board
  • Michael from Otsego, MN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
29 of 37 people found this instruction helpful.
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Water dispensor would not shut off
Actually this was a two part repair of which I purchased both parts. The micro switch Pt # PS296176 and also a double outlet water valve Pt # PS304374 from Parts Select as well.

The difficult part was accessing the area to get to the micro switch.

The trim had to be removed, then the cover.

Then one unplugs the board and removed the face plate which also contains the micro switch.

Once removed the two electrical terminals had to be disconnected, the micro switch installed and terminal reconnected.

Then reverse the removal procedure.

Then on to the double outlet replacement.

Suggest watching the installation video for the replacement although it was really a straight forward repair.

Two things to remember.

1. Unplug the fridge

2. Shut off the water to the dispenser

Overall it was not bad at all.

This was my first attempt at refrigerator repair and it went well.

Good luck on yours.

John
Parts Used:
Micro Switch
  • John from Mason, OH
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers, Wrench (Adjustable)
32 of 46 people found this instruction helpful.
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Icemaker switch on door would not trigger motor
Replacing servo was not hard, but did not solve problem. Searched some more and the cure is to remove the light bulb from the dispenser. Seems that old bulbs draw too much current and cause the control panel to fail in sending signal to icemaker motor. Removing the bulb cured this fault and the control panel worked fine.
Parts Used:
Dispenser Door Solenoid Assembly Recess Grille
  • Mark from Skokie, IL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
28 of 35 people found this instruction helpful.
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water running slow
unscrewed old filter by hand, installed new filter.
Parts Used:
Refrigerator Ice and Water Filter
  • David from Tacoma, WA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
35 of 57 people found this instruction helpful.
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All Instructions for the GSR23KSTESS
31 - 45 of 794