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GSR23KSTESS General Electric Refrigerator - Instructions

All Instructions for the GSR23KSTESS
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Warm freezer and no ice
This story starts with a GE side-by-side refrigerator that has always had wide temperature swings and a temperamental water dispenser. The ice maker was not making ice, and the built in digital thermometer showed it was running warm. I suspected that the heat exchanger was full of dust and so looked there. What I found was that the condenser tank was hot to the touch and the fan wasn’t running. As an experiment, I aimed a fan at the it for a while I saw that the freezer temperature dropped back to normal.
.The fan is marked as 11.2 DC so I checked for voltage at the fan and found some. With three wires and no wiring diagram I wasn’t sure this answered all the questions, but hooking the fan to a 12 volt power supply didn’t get it to spin.
I priced parts at a couple websites before using partselect.com . They also have a good diagram to look at (Sears diagrams are really poor). I ordered the part with 2-day shipping; it arrived on time, was correct and fixed the problem.
Parts Used:
DC Condenser Fan Motor - 12V
  • Paul from Suwanee, GA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
94 of 125 people found this instruction helpful.
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Refrigerator stopped freezing and cooling frige
Well, I first had a local service guy look at the frige. only to find out his opinion was to replace the entire unit, because the Mother board cost more than the unit was worth. Me not accepting that answer, decided to look on line for a part and availability as well as price. Surprise, Part Select had what I wanted. Now, on the back of the unit in the upper left hand corner is the access door for the mother board.Find it, but before proceeding disconnect the power supply from the wall receptacle. Remove the surrounding screws on the access door with a nut driver and the correct size METRIC socket. Disconnect the wiring connectors on both sides of the board. Now there are 4 plastic type (mine were white) retaining studs holding the board in place. BE CAREFUL not to break these as you gently pull the board off studs. Replace board with new one, and restore wire connectors in their perspective places. Each connector has a different amount of pins inside so connecting them is easy. I know nothing about refrigeration, and this was a piece of cake. Less than 15 min. Unit cools like never before!!!
Parts Used:
Main Electronic Control Board
  • DAVID R. from BATH, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
77 of 85 people found this instruction helpful.
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Water continuously pours out of the icemaker
A week earlier, we had frozen water all over the freezer section which obviously dripped from the icemaker. We turn off the icemaker and cleaned the freezer. Upon turning the icemaker back on, water continuously pours out of the ice tray. This time, even turning off the icemaker does not stop the water from flowing through. I checked and cleaned the water valve, reinstalled it and it still does not work. I had to crimp the water line and even remove the water filter to make sure there will be no water leaks.

When I got the new water valve, installation was a snap as I have already removed the old one. After installing the new valve and putting back the filter, everything is back to normal.

Procedure for removing/replacing the water valve:
(1) Unplug the refrigerator and move it so that you have some working space in the back. If there is a mechanical valve in the water line, close it so that when the hoses are unplugged, there will be no spills. If there is no mechanical water valve, you can simply crimp the hose with a rubber band or a cable tie.
(2) Use an adjustable wrench or a screw driver to remove the screws on the bottom panel. My refrigerator has 4 big screws and 1 small one that is used to anchor the water hose.
(3) Pull the panel up slightly to remove it. The water valve is mounted with one screw at the bottom-left corner.
(4) Use a screwdriver to dismount the water valve.
(5) Unplug the electrical connections to the water valve. My refrigerator has one Brown and one Blue connector. Remember which plug goes to which connector.
(6) Place a towel under the water valve and use the adjustable wrench to remove the main hose connection.
(7) Next, remove the hoses that to into the water valve outlets. On my refrigerator, these hoses are of different sizes and have quick-disconnects. I simply have to press on the collar at end of the hose, pushing it towards the valve to release the hose, then pull on the hose.
(8) Prepare the new water valve by removing the plastic cover that protects the connector for the main water line.
(9) Connect the main water line to the new valve using the adjustable wrench.
(10) Connect the two hoses of different sizes to the valve. You only have to push them all the way into each valve and slightly tug on them to make sure they are locked in place.
(11) Re-connect the Brown and Blue electrical connectors to their original location.
(12) Mount the new water valve into the back of the refrigerator (one screw).
(13) If possible, quickly check that the new valve is working properly: If you have a mechanical valve in the water line, open it and make sure there are no leaks near the valve or inside in the icemaker. You may have to plug in the refrigerator power to complete the initial test.
(14) Replace the back panel with the 4 screws and anchor the hose to the back with 1 screw.
(15) Once everything is back in its place and the refrigerator is on, cycle the water dispenser several times to run fresh water into the hoses and the new valve.
Parts Used:
WATER VALVE WITH GUARD
  • Noel from San Jose, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers, Wrench (Adjustable)
72 of 78 people found this instruction helpful.
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fan not running
Removed rear and front grills,brushed and vacuumed area- probably caused the fan motor to fail- unplugged fan, removed fan,motor,and shroud in 1 piece, carefully slipped fan off motor shaft, unscrewed shroud and motor. assembled in reverse order. Frige is in tight area, .I'll now roll it out and clean often
Parts Used:
DC Condenser Fan Motor - 12V
  • Ray from Bensalem, PA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Socket set
74 of 102 people found this instruction helpful.
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Our refrigerator stops delivering ice both crushed and cube. The ice bin was full. I first thought the delivery motor was bad and then the water dispenser in the door stopped delivery. Decided at that point it was either the door panel swith board, cable or the main circuit board on the back of t
After further diagnosis decided the main circuit board was the likely culprit. Ordered a new one from PartSelect. It came in 2 days and took less than 30 minutes to install. Unplugged the refrig. Removed the old board cover with a nut driver. Removed the wiring cables (note their location on the board) and also there were a couple of cable plugs on my refrig that were not not hooked to anything on the board. Snapped the old board out and the new board in. Reinstalled the cables and then the board cover. Plugged the refrig in and back in business. PartSelect is a great website! The speed of delivery and available information just saved me $500 to $600 from a appliance repair shop.
Parts Used:
Main Electronic Control Board
  • david from colleyville, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
62 of 68 people found this instruction helpful.
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dropped something on the light switch and it broke off
we just pried out the old switch and pulled it out the rest of the way with a pair of needle nose pliers. Pulled off the wires on the broken switch and reattached to the new one and just slid/clicked it back into the hole.
Parts Used:
Light Switch
  • Lorinda from Dallas, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
57 of 63 people found this instruction helpful.
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Clicking noice from the motherboard
After advise from the expert, he was adamant the motherboard was the (via symptoms)problem. After receiving the replacement board (via FEDEX), I followed the easy to understand instructions. I did number the electrical plugs and mapped the connections on paper. The key to the rapid fix was to carefully read all of the instructions to verify which (if any) wires needed elimination, which in my case was none. I will definitely use this service in the future as the expense was affordable and after research, I estimate a savings between 55% to 60%.
Parts Used:
Main Electronic Control Board
  • John from Greer, SC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
56 of 60 people found this instruction helpful.
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refrigerator/freezer defrosting completely for no reason
Unplugged refrigerator and used a screwdriver to remove access panel on rear of refrigerator to expose "mother board". Unplugged connectors (6 total) and using needle nose pliers released two retainers to remove mother board. Installed new mother board snapping it onto the two retainers and plugged the connectors onto the new mother board. Plugged refrigerator into outlet, refrigerator came back on, automatically reset it's temperature settings and has been working fine since. Total time, less than 15 minutes. Money saved, hundreds of dollars!
Parts Used:
Main Electronic Control Board
  • John from Yucca Valley, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
53 of 55 people found this instruction helpful.
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Water Leaking @ Quick Releases (Blue and White)
Had previously replace the plastic Water Tank, but when installing it I didn't realize how the quick connects worked. Instead of simply pushing inward in the direction of the blue part of the disconnect, I had pulled out the white ring on the outside of the disconnects. This ruined the inside connections and caused them to leak thus requiring these repairs. Had I known that I wouldnt have bought these parts too. Just Always REMEMBER to push in outside white ring on the quick disconnect and as you push it in pull out the hose when you remove it. To put the hose back in, just push it back in without pushing on ring this time at all and it will lock in place, and shouldn't be leaking. I had to run water into a glass to test if it was leaking, otherwise the line had no water pressure.
Parts Used:
Union Connector - 5/16 Inch to 5/16 Inch WATER VALVE WITH GUARD
  • randy from vancouver, WA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers, Wrench set
57 of 70 people found this instruction helpful.
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ice dispenser would not turn
It appeared that the helix lock wore out first, then the cutter teeth dug into the side of the plastic housing. Then the cup drive broke in half from the helix being jammed. Removed the ice bin from the refrigerator. removed 4 screws around the edge of the bin. Pry open clips that hold the auger assembly in place. Remove the clip from the end of the auger. Pry old plate helix lock from holder. Pull out helix auger removing cutters and keeping everything in order. Replace old plate helix lock with new one. Replace cutters in order and tighten nut and install clip. Put new cup drive on end of helix. Snap assembly back together. Replace screws.
Parts Used:
Ice Dispensing Drive Cup Plate - Helix Lock
  • Bill from Corona Del Mar, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
61 of 83 people found this instruction helpful.
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Gasket wasn't sealing
Replaced gasket. No tools requires. Just pull the old one out and press new one in channel with hands. TIP: heat the new one slightly with a hair dryer or a heat gun on low. Makes it more flexible
Parts Used:
Fresh Food Door Gasket - Black
  • Joe from Succasunna, NJ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
51 of 59 people found this instruction helpful.
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Fridge smelled like something electronic was burning
Removed the back cover of the fridge with it still pluged in. The next time the compressor tried to kick on, a small piece of black plastic next to the black tank caught fire, and then went out. I unpluged the fridge, unpluged the two wires feeding the black box. Then the box unpluged from the tank. I searched on the internet for the part using the model #. It ended up being a overload/ptc or relay. There was a smaller black box attached with I think is some sort of an overload. I unplugged the overload and it plugged right into the new relay I had overnighted. Although the new relay was white (not black) and the plug attachments were in different locations, it work great.
Parts Used:
Overload/Start Relay Combination
  • BENJAMIN from LAKESIDE, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
50 of 59 people found this instruction helpful.
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water and ice maker stopped working
Removed the cover on the bottom of the rear of the fridge and the top left of the fridge where the tubbes exit.. Then just simply disconnect the tube coming from the fridge and the supply line. Next go inside the fridge, remove the cover of the filter mount, and remove the 2 screws securing the filter mount in place. Now pull the tubes through the opening and reinstall in reverse order.
Parts Used:
MWF MANIFOLD
  • Robert from Sandston, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
47 of 51 people found this instruction helpful.
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bad light socket
unplugged refrigerator. removed light bulb from old socket. unsnapped old light socket and pulled it out just enough to diconnect the electrical plug that plugs into the socket . discarded the old socket and plugged in new socket. snapped in new socket into refrigerator. i watched how to do this simple procedure on you tube and decided to do it myself. easy easy easy
Parts Used:
Light Socket
  • nancy from silsbee, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
44 of 53 people found this instruction helpful.
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Freezer Temp Warm
Freezer would not defrost and ice would accumulate on the coils. After the GE repairman quoted me a price to defrost and repair it – which was ridiculous – I decided to tackle the problem myself. I am posting this comment as I found other comments very helpful with trouble shooting my problem. After reviewing other home owner repair comments I decided to first replace the upper sensor, thermostat and heater bracket assy. The longest task to do this was defrosting the coils. What a mess that turned out to be. The items were fairly easy to replace. The sensor and thermostat needed to be spliced and I used good techniques and sealed the splices with electrical tape. Defrost thru repair was about 3.5 hours. Unfortunately, this did not solve the problem and the temperature started rising after the coils froze over again. I decided to go one step further and replace the main board. One repair comment said that it is important to completely remove all of the frost before engaging the new main board – which made sense to me. The defrosting was easier and faster the second time as I plugged the drain below the coils, used hot water and then my shop wet vacuum to remove all the defrost water. Then I reversed the air flow to completely dry the coils. The main board installation instructions were fairly easy to follow. I took a picture with my camera just to ensure all the wires were installed properly. However, that was not necessary the plugs are unique and will only fit one way. The only problem was plugging in the power connector as it was in a different location on the board. With a little careful nudging it was successfully installed. Overall, a good experience and I am thankful for these repair comments by other!
Parts Used:
Main Electronic Control Board
  • Richard from Chandler, AZ
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers
42 of 47 people found this instruction helpful.
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All Instructions for the GSR23KSTESS
16 - 30 of 794