GSG20IBMCFWW General Electric Refrigerator - Instructions

Find online diagram of freezer section for reference. Disconnect power, remove evap cover plate (214) by removing one of the drawer guide rails.

As evidence of your problem, you might see a giant block of ice built up around the coil. Let this defrost this before continuing.

Find THERMOSTAT DEFROST (24) sensor and clip connecting wires. Match replacement sensor wires by color. Twist and solder wires; or wire-nuts and twisting alone might be okay. If not soldering, seal the wire-nuts connections from moister with a good sizeable piece of duct tape. Make sure your wires are out of the way and not left dangling on the evap heater coil, where they could melt.

Suggest concurrent replacement of evap fan motor if this has not already been done in the past.. This become noisy with age and damage from the ice build up seems to have made mine worse.

first removed two srews removed rear panel hair dryer to melt ice (took 30 minutes) cut two wires to thermostat spliced onto new part clipped it onto tube -done replace rear panel and 2 screws. very easy job after reading other letters and their experience -saved myself $500.00

1) remove the ice bucket. 2) remove light cover and bulb. 3) remove back panel with 2 screws. 4) remove fan shield. 5) unlug 2 elec connections. 6) remove fan housing. 7) extract wiring grommet and use exacto knife to slice thru grommet along the length of it to release wires. don't cut light wires. 8) cut up old fan/light electrical plug to free wire nubs for light. 9) install nubs in new fan plug. 10) remove old fan motor, pull blades. 11) install blades on new fan moter and install fan into housing. 11) reinstall

Pulled the two wires out from the access hole in the lower part of the refrigerator. Put them in the spade connectors on the new switch, and pushed the switch into place.

verify the heating element was o.k., found the top of the thermostat popped off,it had water in it,probably froze and came apart,cut the wires to the old thermostat and splice the new ones together,put the cover back on and verify operation

I replaced the thermostat. I simply followed the insructions in the video on your website and it was done in about 5-10 minutes.

Just as your video described, although due to the age of the fridge, it took a bit longer to remove the defective switch. Your video made this so simple, I can't imagine why we lived with a dark fridge for so long! I was ready to buy a whole new fridge, as repairmen are often nonexistent for small repairs. I am the biggest fan of your company & it's repair video. THANK YOU SO MUCH

Refrigerator was showing actual temperature of 80 deg, freezer was about 3 deg high. (house temp was 65 at the time) Defrost heater seemed like the only component able to heat that much, so the defrost thermostat seemed like the likely culprit. I followed the installation directions in the video, and the fridge has been fine ever since.

I ordered the part but my husband had to work out of town for a week. The fridge kept getting warmer, so when the part came I just watched the video on the internet, (bit the bullet) and did the repair just as I saw it done on the video. It was simple and exactly the same as the video. It took a little longer for me because there was a lot of ice built up on the coils, so I used my hair dryer to melt the ice. My refridgerator is working great now.

Since the mechanisms were in the freezer icemaker area, we deduced it was the fan motor. Ordered that from your store and it was delivered to our door in two days. Great service.

The part was replaced and our refrigerator has been quiet for the first time since we moved in almost four years ago and the refrigerator was new.

Unplug the refrigerator. Pull all shelves out of the freezer. Remove light bulb shield and light bulb. Remove the two hex head screws on either side of the light bulb. Wiggle out the back wall. It is a tight sqeeze, but can be done. Locate the sensor on the top of the coils. It is held on by a simple clip. Wiggle the sensor and twist a little to take it off. Take wire cutters and cut the two wires into the sensor near the sensor to allow lots of room to splice in the new sensor. Strip about a quarter inch of wires left in the freezer. Use some sort of wire connectors, like twist caps, which will allow you to connect the two wires to the new sensor. Make sure to match the colors. I used shrink tube and line connectors. Once you have the new wires spliced together and protected with either shrink tube or electrical tape, tuck the excess wire out of the way and attach the new sensor. This is easily done by slight pressure on the sensor with the tube in between the clip and sensor. Make sure the wires are tuck out of the way and reassemble the freezer panel, light bulb, and shelves in the reverse order.

I followed the instructional video. It was right on the money for accuracy in terms of part location and method of replacement.

i took out back frame and cleared off the ice on the metal condenser. I cut wires from old thermostat and removed it. Stripped new wires and attached to the wires in the frig. We taped it with electrical tape and put it back and closed it up. it works beautifully! We watched a video on youtube and that helped a great deal!

I watched the online video on how to replace a defrost limiter. It was almost exactly like my situation and made the job seem familiar. It was inexpensive ($8 part)and easy to do.

3 weeks After changing the defrost heater, i had to change the thermostat, part was suppose to come with wire connectors and everything needed, it didn't. Cut two wires to old thermostst, strip about a 1/4 inch of insulation and crimp new wires on part together. cover with heat shrink and heat with lighter until sealed.