GMC275PDQ4 Whirlpool Microwave Oven Combo - Instructions
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after a self-cleaning cycle, oven would not warm (broiler didn't work either)
I did some research on blogs and identified the thermal fuse as likely culprit. Ordered part from PartSelect.com, but had to call the 800 number because the parts diagram doesn't show this fuse, just the thermostat. The fuse is located on the back of the oven, so it must be removed from the cabinet, but that wasn't a huge project. There are a bunch of sheet metal screws holding the top and back covers that must be removed. The fuse is held on by two screws and has two wire connections. Getting the stove out and disassembling is the hard part, but not really difficult if you take your time. I used a foot stool that was about the same height as the bottom of the oven and just slid the oven out on a piece of cardboard. Make sure you turn the power off before starting.
Parts Used:
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thomas from dallas, TX
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Difficulty Level:A Bit Difficult
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Total Repair Time:1- 2 hours
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Tools:Nutdriver, Screw drivers
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Broil element disintegrated
I read all the repairs. Turned off power to oven. Was ready to clamp clips so the don't fall behind oven and Crap!! One clip popped off so easy, it went behind insulation. Had to pull oven out. Put wire through, connected everything. Turned power on and oven and broiler work great.
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Robert from Sacramento, CA
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
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Interior oven glass cracked
The only difficult part of this repair was figuring out how to get the oven door off. Most instructions advise you to flip the hinge locking clips, then lift off the door. But this oven does not have hinge locking clips. What it has is holes in the hinges, just behind the hinge pins. To get the door off, you need to open the door and insert some 3/16' pins in those holes, then close the door and lift it off. I almost got this right the first time, but I used 1/8" pins, and they didn't work, too small. It took me a long time to figure out to use bigger pins. Once the door is off, it's just a few Philips screws to work your way down to the glass. There are 4 layers of glass in this door.
Parts Used:
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Stephen from Santa Rosa, CA
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
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kitchen aid svc tech said hinges were no longer avail...offer oven replacement
parts arrived in 3 days along with easy to follow instructions. could not have been easier...made kitchen aid look like a class of clowns...
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Ralph from Clover, SC
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
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Oven Would Not Heat
Turned off the power/ unscrewed the oven from the cabinet and slid it out took the back off the oven and the part was right there. What I would like to know is why this happens so frequently? This is the 2nd time and it always happens after the self cleaning is done.
Parts Used:
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JOSEPH from FLORIDA, NY
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
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In-Wall Oven Door Did Not Close Complete
My mother and I were having considerable trouble baking or using the wall oven due to the escape of heat because the door wouldn't close properly. She, on many occasions, rested heavy baking pans/sheets on the door which, over years, caused it to "spring". Before I started the project I took a level and saw the door was facing down at least 3/8"-1/2" more than being level. I assumed it was the Door Hinges and after much research I found PartSelect who was extremely helpful in not only advising me as to the exact problem causing the door to not close properly but also in the ordering process itself. Because of the complexity of how the door is assembled I took digital video at various stages: removal of the door, disassembly of the entire door, removal of the control panel, and various small parts of the door - all with audio description by me as I went along. Because it took a few days to order and receive the parts I had time to clean the baked-on, caked-on grease inside all the parts to include the vents on the door and under the control panel using a power-washer when possible. I obtained auto-strength grease cutter/remover and soaked every "group" of screws in separate glass jars with covers (labeled). I also taped screws to a piece of paper, traced them to make sure they went back in the same place, and washed these as I went along. At the time the parts were received they were packaged in a fantastic way - quick shipping, easy to order, and I immediately started to reassemble the door. When I found my video wasn't enough to help me get the door assembled properly I used .pdf files I found on PartSelect which were extemely helpful and with a laptop close by I referred to the video I had taken and also SmartSelect's .pdf files. Because my digital camera was - and is now defective - I lost some of the most important video and this is the reason it took me almost 5-1/2 hours to reassemble the door. I wanted it to be correct given the oven is self-cleaning plus I do not want fires in the house!! All parts were laid out across three rooms and after being like this for almost a week it was great to have the entire oven back together again. At this point the oven door, when opened, is now facing "up" at least 3/4" as opposed to hanging down as it was before this project started. I closed the door and it actually pulled itself shut - something it hadn't done in years! The hinges came with pins already inserted so I didn't have to wrestle with the hinges to insert the original pins. The gasket was the easiest part to replace - simple removal of the old, worn, charred one and pop in the new one using the little clips that came on the hinge. The hinges themselves are extremely strong and well-made. After this project I have to say the oven now looks BETTER than when purchased, my mother has used it to cook with only once and it took 1/2 to 3/4 the time given the door is now completely closed because of the new hinges. I am totally satisfied with the parts, with PartSelect, will keep this site as a reference for further replacement parts if needed, and the oven is positively GORGEOUS after it was thoroughly cleansed of built-up grease. It looks BETTER than a new oven!! THANK YOU, PARTSELECT, for all your help and perfect parts!!
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Camille from Norh Providence, RI
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Difficulty Level:Difficult
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Total Repair Time:More than 2 hours
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Tools:Screw drivers
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Wall Oven door wouldn't close completely and when opened it wasn't level.
Because of the complexity of this door I video-taped my disassembly of the door to make sure I was able to put it all back together again (self-cleaning oven). Original order from PartSelect.com of 2 replacement hinges and a gasket worked only 3 months (the hinges) and the door again wouldn't close. I tried a couple dozen times to remove and put the door back on to no avail. It was my opinion that the original hinges were defective and I called PartSelect.com again. By this time I had removed the hinges (the first set purchased) and noticed the metal was "soft" and had sharp edges in a couple of areas where the hinge hook into the oven. When the replacement hinges arrived (the 1st two purchased came with a 1-year warranty) I compared the 2 new ones with the 2 first purchased and they were slightly different. I once again installed the new hinges, tightened all the screws, and the oven door immediately fell into place and is working perfectly. I have no idea why the first two new hinges worked for only 3 months and then the door once again wouldn't close but the two new replacements from PartSelect.com are working perfectly now. I am disappointed I was charged shipping for the 2nd set of hinges while they were covered under warranty. I do feel that because the 1st set were defective and under warranty I should not have been charged shipping of the 2nd set of hinges.
Parts Used:
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Camille from Norh Providence, RI
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Difficulty Level:Difficult
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Total Repair Time:More than 2 hours
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Tools:Screw drivers
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No operation after cleaning
re thermostat/fuse breakage after cleaning: I replaced the part a 2nd time within a year, both times after a cleaning cycle and after 10 years of no similar problem . This time, when putting the oven back, I cleaned all around the door frame and noticed the exhaust grill was heavily filled with dust strands. It's possible this reduced the exhaust enough to overheat the oven during long high temp cleaning and blow the thermo fuse. Just a thought.
Parts Used:
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Rod from Dripping Springs, TX
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
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would not heat up
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monte from Spanish fork, UT
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
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Lower heating elememt was not working and required replacement
1. REMEMBERED TO SHUT OFF THE APPLICABLE 240V BREAKER. 2. Carefully removed the 2 screws holding the element to the oven structure 3. Carefully extracted the 2 wires from the holes at the rear. 4. Carefully removed the wires from the old element 5. Attached the wire sockets to the new element. 6. Carefully eased the wires back through the holes at the rear 7. Attached the 2 screws through the element holding clamp to the rear wall of the oven. Everything went better than I had expected.
Parts Used:
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Derek from Sun Lakes, AZ
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
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Oven was not getting hot, neither on Bake or Broil.
I followed the step-by-step instructions from Steve on the part select videos posted on Youtube.
Parts Used:
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Julia M from Bronson, FL
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
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Replace interior oven glass
I followed these instructions put in by a fellow customer. These were very helpful. Just make sure the glass is finger print free before you put it all back together. My time was 30 minutes end to end. =========================== The first thing I did was to remove the oven door by releasing the two latches on the hinges (by hand). I then raised the door toward the vertical position and lifted up. The hinges slide out of the oven housing. I laid the door, inside face up on my island counter top. This ensures that none of the parts will fall when disassembling the door. Next I unscrewed the screws 4 top and bottom and four on the inside face. This releases the frame from the front housing. Lift the frame off the door, exposing the glass pieces. Lift off the broken inside glass and place the new piece in the glass retaining housing. Replace the outside frame and replace all screws. Take door back over to oven and slide hinge bottoms back into slots on oven. Rotate to horizontal position and flip latches back to locked position. Total time was about 10 minutes mainly because I was curious how the door was constructed and I poked around while it was disassembled
Parts Used:
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Don from El Dorado Hills, CA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
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One of the panes of glass (closest to oven) shattered
First, I'll say this website made it easy to find and order the part, it arrived quickly and reading others' reviews helped with installation. My Dad and I did the repair together, which really helped - my Dad is an fantastic handyman! We removed the door by lifting it up out of the hinges - a little difficult to get the right angle, but we succeeded with a little wiggling. We disassembled each later of glass/door, keeping each layer in order with screws so we could retrace our steps. I cleaned each layer thoroughly, which added to the time. Unfortunately, just as we were putting the last part on (exterior door with glass), the glass shattered as I tightened the screw! Ack! My Dad said it's because the glass was old and easy to shatter. Maybe I tightened the screw too much? So, back to the website I go to order the next part. We expect it to arrive soon. The bad news: another Christmas without an oven. The good news: my oven is now clean as new (I even removed the back fan cover to clean the fan - couldn't have done that without removing the door) and the parts added up to a fraction of the cost of a new oven.
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brenda from scottsdale, AZ
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
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fuse blew for the fifth time
I was able to convince a local mechanic that he could do this after watching it done four times. The most difficult part was unscrewing and taking out the oven to get to the back. He suggested since this has happened everytime I used the self-cleaning feature, that I cut a hole in the wall for easier access (tongue-in-cheek). The most difficult part was dealing with the extended warranty service plan - this is covered, but they could not find a technician to do this. Then I found out they don't pay mileage so who would want to come out to a rural ND ranch to repair an oven?
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Karen from Moffit, ND
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers, Socket set
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Cracked Glass Interior Oven Door
There are hinges on the door that need to be lifted up to take the entire oven door off the appliance. The screws are taken off of the door to get to the interior glass. The cracked oven door was simply taken off and replaced by the new one and the screws were put back and the door was placed by hooking it onto the appliance and the hinges were dropped down. Simple as that!
Parts Used:
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Judi from Redondo Beach, CA
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
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