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FH387CDYK7 (ASSEEUS) LG Washer - Instructions

All Instructions for the FH387CDYK7
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Water wouldn't drain
I followed the video. Everything worked exactly as described. i ran a quick cycle and everything seemed to be fine. Started a wash and the machine was going fine but stopped, and wouldn't drain. I thought that maybe it might be the Rotor Position Sensor assembly, which I had already purchased just in case.But first i drained the machine and checked out the pump filter. Plugged solid. I'm guessing when the pump went there must have been a lot of lint and debris in the machine. something you might want to check out, after that repair. Thanks. you guys saved me a couple of hundred dollars
Parts Used:
Washing Machine Drain Pump
  • lawrence from DOBBS FERRY, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
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Rubber door gasket had traces of mold due to door not being left open after use. Washer smelled bad also
Got new door gasket, watched several Youtube videos of repair process. Followed several combinations of the process, which were accurate and it went ok. Met with the described difficulty re-installing the boot due to the spring installation. The use of vise grips for the second spring was the best piece of advice, as the spring tool did not work for that specific process. Door did not want line up exactly the way it came off, causing some concern about the door lock, and possible leaking. After install, it seems to work ok on those accounts. Have only run large bulky items since, which cause many "OE" issues. have not tried a normal load yet, but I think it will be ok.
Parts Used:
Door Boot Seal
  • Richard from HEREFORD, AZ
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Pliers, Screw drivers
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Dishwasher would not fill
Used Youtube to look for a set of repair instructions. From start to end 35 min.

The difficult part was getting the door back on. Only 1 Youtube video I watched stated Do not remove the 2 center screws at the top. Wish I had seen that video first.

Overall very easy to do.
Parts Used:
Water Inlet Valve - Hot
  • Jesse from CARNEGIE, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers
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Instructions on how to turn Clamp counter clockwise to get back on tube assembly
Watched videos but didn’t show the clamp had to be placed on counterclockwise
Parts Used:
Clamp Assembly
  • Timothy from SCOTTSBORO, AL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Pliers, Screw drivers
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The hot water valve was leaking
It went great. First of all, thank you Part Select for the video on how to do this myself. My home warranty company was giving me a hard time. Blah, blah, blah. A mechanic friend of mine referred me to this site. Within minutes I found the part I need and a GREAT!!!! price. Ordered it, got it super fast, fixed it my self and my second hand washer is no longer peeing all over the floor. Very very happy. I will definitely be a repeat customer, hopefully not anytime soon.
Thank you again for an amazing experience.
Parts Used:
Water Inlet Valve - Hot
  • christen from HUMBLE, TX
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Wrench (Adjustable)
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Noticed small tear in hose bellows and leak during reassembly
I already had the top of the washer open, from previous disassembly to clean the front loader seal, and when I ran a trial load, noticed a small 1/4" tear in the hose bellows that attaches to the drum.

Very simple repair, remove the existing hose by loosening the clamps, paying attention to their orientation. Install the existing hose clamps onto the new hose, install and tighten the hose clamps.

5 minute job, if the washer top is off (which is also simple).
Parts Used:
Washer Hose with Bellows
  • Ryan from HIGHLAND, UT
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Washer would fail during cycle with IE error code
1. Unplugged electric chord from wall.
2. Pulled washer out into open area to get behind it.
3. Turned off hot and cold water faucets
4. Used channel locks to remove hot water and cold water hoses from back of washer. Dropping hose into a bucket to catch water from hose.
5. Removed screws (Phillips screw driver) holding top to back of washer.
6. Pulled back on the top and lifted off washer.
7. Arranged new intake valve to mock location and setting of old intake valve.
8. Using Phillip screw driver, unscrewed old intake valve from back of washer.
9. Unconnected wiring from old intake valve. These were easily identified and not needed to mark left right center.
10. Using pliers, pinched hose clips and moved to middle of the hose. Did this for all 3 hoses.
11. Removed hose from old intake and connected to same location on new intake. Repeated for all 3 hoses.
12. Using pliers, pinched the clips and moved to the end of the new intake valve. Did the for all 3 hoses.
13. Using Phillips screw driver, screwed in the new intake valve where the old intake valve was located.
15. Inserted the wiring connects into new intake valve.
16. Reconnected water hoses back into washer machine (after inspecting and cleaning plastic strainer traps)
17. Turned on water faucets
18. Plugged in washer.
19. Ran an empty load for a cycle.
20. Did not fail.
21. Reattached top to washer. Laying down an inch from front and push forward to hear a click or lock. Then screwed in the 2 screws.
22. Pushed washer back into original location.

We have already performed 1/2 dozen loads.
Parts Used:
Water Inlet Valve - Cold
  • CJ from WENTZVILLE, MO
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
2 of 3 people found this instruction helpful.
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Washer leaks
Could not do the repair. Partselect sent me the wrong parts even though I gave them the model number and the brand they sent me the wrong parts.
Parts Used:
Cap,Siphone Softener Cap Detergent Dispenser
  • Wane from OLATHE, KS
  • Difficulty Level:
    Very Difficult
  • Total Repair Time:
    More than 2 hours
3 of 6 people found this instruction helpful.
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Washer was giving an error and not removing water/spinning
Followed instructions on YouTube link. Replaced the shock absorber and washer is working really well.
Parts Used:
Shock Absorber Kit
  • Magalys from WYOMING, MI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers, Socket set, Wrench set
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soap dispenser broke
just put new part in very simple only problem was shipping yall used fedex went to 4 states and one state twice they finally gave it to USPS so it took almost 9 days to get here
Parts Used:
Detergent Dispenser
  • Roger from LA CROSSE, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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Soap dispenser
Replaced it
Parts Used:
Detergent Dispenser
  • Robert from GOLD BAR, WA
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
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Water not flowing into the washer
Ordered and replaced the hot and cold inlet valves - followed the instructions off of the video posted on the Part Select website ... completed the repair in less than 10 minutes
Parts Used:
Water Inlet Valve - Cold Water Inlet Valve - Hot
  • Ron from JEFFERSON, LA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
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The hot water inlet valve started to leak.
To fix the problem, I simply removed the top cover of the washing machine by removing the two screws on the back of the machine which allowed me to slide the top back and then I lifted it off. Then I disconnected the hot water hose (after shutting off the valve). Next, I removed the electrical connectors on the old part as well as the hose attached to it and unscrewed the old part and removed it and put the new one on and reattached the hoses and the electrical. It worked like a charm. It took me perhaps 10 minutes total.
Parts Used:
Water Inlet Valve - Hot
  • Brian from CLEVELAND, TN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
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Washer would not fill with water and a (I E) Code displayed on the screen.
I looked at the video that is on the partselect.com website. The person that I talked to from the website was very knowledgeable about the problem with my washer and he gave me the part number to type in the search box of the website. When I typed the part number in the search box the part showed up and the installation video showed up also. The video is an excellent video. It shows exactly how to do it. I also downloaded the operator manual from the website to look up what the error code meant.
Parts Used:
Water Inlet Valve - Cold
  • Manuel from MESILLA PARK, NM
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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Washer would not drain.
I followed the video and it was quite simple. There was an extra sheet metal screw at the bottom of the front panel which kept it from coming free of the three tabs. On the two pump wite connectors I made a mental note that the black wires were on top. The repair also fixed the lack of water flow through the degeterent dispenser. I was afraid of putting the tub seal back in place as a pro struggled with it when it was new and under warranty. It really was no problem at all. Take some phone pics along the way boosted my confidence.
Parts Used:
Washing Machine Drain Pump
  • John from FENTON, MI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
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All Instructions for the FH387CDYK7
61 - 75 of 138