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FFFW5100PW0 Frigidaire Washer - Instructions

All Instructions for the FFFW5100PW0
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Washer would not start after I opened and closed the door.
Removed the door lock and switch assembly. With needle nose pliers, I removed the metal ring around the washer gasket. Removed two screws on assembly and removed the entire assembly. Noted part number and ordered part which came in 3 days. Reversed the above instuctions for removing the assembly. Was washing within the hour. By the way, I am a 65 year old woman.
Parts Used:
Front Load Washer Door Lock and Switch Assembly
  • Sue from Simpsonville, SC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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Tip of piece broke off in lock
It went easy
Parts Used:
Door Striker
  • Tamara from Elgin, SC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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A part of the door lock assembly was broken, causing the washing machine not to start.
The entire process, from diagnosing the problem, ordering the part, and instalation was fantastic! I ordered the part Friday afternoon and had it at my door Saturday afternoon. I was so relieved to read the installation posts from other customers demonstrating how common this issue is and how easy it was to fix! I simply watched the installation video that was sent with my confirmation email. It is also conveniently located on your website. I had the new part installed in less than 30 minutes AND before my husband got home! Thank you Partselect.com!
Parts Used:
Front Load Washer Door Lock and Switch Assembly
  • Laura from Opelika, AL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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Went into pause mode when starting
Completed by my wife on line instruction video
Parts Used:
Front Load Washer Door Lock and Switch Assembly
  • Fred from Wakefield, RI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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Washer did not operate due to frontloader door not locking
Watched your supplied video on how to repair. I did not want to break the washer door sealas described on the video. I removed the two screw on the back of washer that held the top and then slid the top off. I moved the two screws securing the switch at the exterior door. I changed the door lock and switch assembly through the top by moving the connectors one at a time from the old assembly to the new. Replaced the screws to complete. I then changed the door strike by removing the two screws and replacing the new strike. Job complete and washer works fine saving us $200.00. Thank you ever so much PartSelect.com.
Parts Used:
Front Load Washer Door Lock and Switch Assembly Door Striker
  • David from Freeport, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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fills but will not spin.
This is the second part I have put on it and it still does not work. It is now leaking some also. So tonight I replaced it.
Parts Used:
Front Load Washer Door Lock and Switch Assembly
  • Daniel from Wyoming, MI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers
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Washer Stuck in Pause Cycle
The door assembly did not fix the problem this time, it was the control panel that had to be replaced. I have replaced the door assembly in the past, and I am glad I have a spare on hand. They do go out over time from the pressure of large batches of clothes. I am "no repair man", but having someone come out to replace it for you is a $300.00 job, easily. Read the tech info for your error code and go from there.
Parts Used:
Front Load Washer Door Lock and Switch Assembly
  • D. Patrick from Vacherie, LA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
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door wouldnt stay locked during cycle
took the top off removed the old one and put in the new one.Works great!!
Parts Used:
Front Load Washer Door Lock and Switch Assembly
  • Phil from sun lakes, AZ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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The door strike broke
It took all of five minutes, two screws and done. Saved $150.00 on the service charge, while the part cost less than $15.00 for the parts including S/H.
Parts Used:
Door Striker
  • Vernon from Chesapeake, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Machine kept saying door open, even though the door was closed
Followed the YouTube video and was done in less than 10 minutes. This is the second time that I've purchased this part from your company and will continue to return because of the high usage of our washer, the part needs replacing every 3 years or so.
Parts Used:
Door Striker Front Load Washer Door Lock and Switch Assembly
  • Lisa from Henderson, NV
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
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Latch was broken
Only two screws and it was done,easy repair
Parts Used:
Door Striker
  • Gene from Atlantic City, NJ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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missing a piece on the door
Thank you.
Parts Used:
Door Striker
  • Amistad St from Atlanta, GA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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Broken door strike leading to broken door lock and switch assembly
Replacing the door strike is very easy. Two screws. The broken pieces stay in the door lock/switch assembly. The first time I got them out with needle nose pliers. A year later it happened again and this time I had to replace the lock/switch assembly. I followed procedure others mention here: Two screws at back of washer release the top. Slide that back. Then undo the two screws in the front of the assembly and lift it out, and replace. The important thing is that the door on the washer no longer aligns with the door lock/switch assembly, so we have to carefully (!) lift it to shut it. Do not slam. The issue with the door arises because instructions say to keep the door open so that mold does not grow in the basin. But the hinge on the door is not strong enough to support the door as it stands open when at rest over the years and it has begun to give way. This washer needs a new and stronger hinge. Meanwhile, do not slam your door. Shut it gently, lift if necessary, even on a new machine!
Parts Used:
Door Striker
  • Dallas from Takoma Park, MD
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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Glass panel shattered.
Unable to get the door hinge off the machine after 6 years, one screw would not budge and was beginning to strip the head. If you take the door apart while still mounted to the hinge, you must have another person hold the door pieces securely, or you will likely break the tab on the front door piece that fits into the hinge bushing. Don't let that happen! Easy does it, hold it still, unscrew all the screws and gently pop the inside piece away from the outside piece, HOLDING IT SECURELY. Use gloves so you don't get cut, that glass is really sharp. Good idea to use some masking tape and cover the cut edges...I thought of this too late...wish I'd have done it. Lining up the bushings is probably the hardest part while getting the front and back pieces together with the big glass bubble secured, and again, HELD SECURELY by another person. This really was easy, but I wish someone had mentioned whether to take the hinge off or not, unfortunately, I could not. I had to get creative, and the fix was perfect, even if I did initially break the tab that lines up the bushing...I wasn't spending ANOTHER $90 for the teensy tab being broken. It works perfectly with my fix - but it won't if you can't fix that tab! I was glad I didn't have to call a repairman!!!
Parts Used:
Door Glass
  • KEITH from Kelso, WA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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Pump runs but washer will not spin
Installation of Part # 131-763-202 door lock and switch Assy.

Note that the only reasonable access to the lock and switch Assy is by removing the front of the gasket between the drum and the cabinet. It is also the only necessary access.

This problem is unique to older models. My experience was a bit frustrating but the solution was finally found. While it took me a long time (and extra parts) to figure out the problem, the solution is actually pretty easy.

IF you have an machine with a black striker/catch on the door, the installation is not entirely straightforward, The black striker/catch on the door has an L-shaped lower prong that engages the door latch. This striker/catch will NOT work with the newer door lock. The required striker/catch is part # 134-456-600. It is white, and has a diamond-shaped upper prong.

When you remove the older-style lock (Part # 1231-269-400) that accepts the black striker/catch, you will immediately notice that there are more electrical connections on the new part than on the old. This requires some minor rewiring.

The two connections (Bl/W and w) that go to the latch solenoid are unchanged and attach to the brown solenoid on the new part.

The arrangement of the other connections on the new lock/latch is as follows (numbering is mine)

1 2 3 4 5 6

Terminals 2 and 3 are the “PTC” and must be connected to the red (double) and white wires that are on a special double plug. The plug must be cut off and replaced by regular (F) spade connectors. DO NOT be tempted to insert the double plug into the new lock. Although it fits, it does NOT work.

Connect the two door-lock switch wires (Bk and Bk/R) to terminals 5 and 6.

Note that with the new lock, the machine has to rest a while before the catch is released, the door catch is not released as soon as the door-lock light goes off.

Note also that the actuation of the switch in the door lock is NOT purely mechanical as in the older door lock. Pressing the striker/catch into the lock will NOT close the contacts between terminals 5 and 6. Some magic happens inside the door lock mechanism through the PTC that closes this switch. This same magic is probably responsible for the delay in releasing the door latch. This drove me crazy for a while as I thought the lock and switch Assy was defective.
Parts Used:
Front Load Washer Door Lock and Switch Assembly
  • Thomas from Santa Fe, NM
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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All Instructions for the FFFW5100PW0
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