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F1397FYN LG Washer - Instructions

All Instructions for the F1397FYN
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Inlet cold water valve leaking
Ordered a new water valve, easy installation, removed top cover of washer. Two screws and three hose clamps, done in 20 minutes.
Parts Used:
Inlet Valve Assembly
  • Howard from Aubrey, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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leaking from solenoid
removed 2 screws on back. removed top. disconected wires and hoses removes 2 screws holding assy in place and removed assy. put in new assy and installed hoses and plugs in same location removed from. reinstalled top and hose and ran washer.. new valve unite works but has a high pitched whine when valves turn on. :(
Parts Used:
Inlet Valve Assembly
  • Creed from Surprise, AZ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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the hot and cold inlet valve assemblies were corroded and leaking out of the top
First I turned off the hot and cold water supply and removed the water lines from the back of the machine. I then unscrewed the 2 phillips head screws on the back of the washer for the cover. I slid the cover back and lifted it off the machine. Next, I unscrewed the mounting screws from each inlet valve assemble located on the back of the machine by the hose connections. I used pliers to pull the hose clamps back from the inlet valve, 1 at a time, then reconnected each hose and clamp on the new inlet valve. Once each hose was connected to the new inlet valve, I discarded the old inlet valves. I then re-attached each inlet valve. I placed the cover back on the machine and secured with the 2 screws, re-attached the water supply hoses to the hot and cold side and turned the hot and cold water supply back on. Everything successful, no leaks, and washing laundry again..........leak free!
Parts Used:
Inlet Valve Assembly Water Inlet Valve - Hot
  • Gregory from Collierville, TN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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Bearings were shot
Took apart the washer and removed bearings and shaft on spider. My advice would be to order the spider and shaft (one piece) hen ordering the bearings, seal, and tub gasket. If the bearings are gone, it is likely the shaft is gone too as mine was.
Parts Used:
Washer Gasket
  • Jean from Tolland, CT
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
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Washing machine was leaking
Contacted LG customer service, not much help there. Watched a very helpful Utube video on how to find and repair the leak. The video suggested that the most common leak is in the drain hose with bellows. Removed the rear panel and removed the bellows unit using pliers for the clamps and screwdriver for the bellows part. This was pretty easy. The rubber bellows was leaking in the exact same place as the youtube video showed. This is a Design Flaw that LG needs to fix. Ordered the new part and installed the bellows portion of the part first, as the angle for that installation needs to be correct. Then attempted to install the end of the hose (very inaccesible) to the pump drain. Very difficult to position the factory supplied spring clamp with pliers so I purchased a screw-type clamp (using the nut-driver rather than a screw-driver to tighten the clamp was helpful) at the local hardware store and that made my job much easier. Note: My unit is mounted on a pedestal, so it was a little easier to access the part location (about one foot off the floor, rather than at floor level), but it may be that the part should be replaced from the bottom of the unit, which would make it much easier to access. Then I installed the other end of the hose to the drain line using a screw-type clamp. I am 69 years old, and not that flexible anymore, so getting down on the floor to reach inside the unit was difficult. You need patience to do this job and you have to make sure all the clamps are properly installed so you don't start the machine up and end up with another leak. For me, this process was difficult and took more than two hours to complete. Limited access to the area made it more difficult and I hate the factory clamps they use. Overall, the repair costs about $25, compared to the $125 just to come look at the machine, then more money to fix the unit. It was satisfying to complete the repair for a small amount of money, but not sure it was worth the aggravation.
Parts Used:
Tub-to-Pump Drain Hose
  • Rod from Camano Island, WA
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers
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Water was leaking out the bottom
Followed the manufacturers instructions to disassemble the washer from the top. There was a video on youtube of a guy who was able to replace his bellows hose from the back, but maybe my arms weren't long enough, I couldn't reach all the way to the front. The washer was pretty easy to take apart, except for taking off the top, where there were 2 extra screws not mentioned in the instructions. Replacing the part was really easy. HERE'S THE MOST IMPORTANT PART: LG DOESN'T MENTION IT IS REALLY HARD TO GET THE CLAMP ASSEMBLY BACK ON THE GASKET WITHOUT A SPECIAL TOOL. You can buy the special LG tool, or you can do what I did (and others on the internet) and buy an $8 "Brake spring spreader" tool at your local auto parts store. Repair was a success. No more water leaking!
Parts Used:
Tub-to-Pump Drain Hose
  • Andrew from San Mateo, CA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Pliers, Screw drivers
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Gasket was covered in mildew and needed to be replaced
This is an easy repair. Highly recommend watching the video online. It is well done and very straightforward. The hardest part of this repair is installing the spring loaded retaining clips that anchor the gasket to the washer frame. You can buy the special tool ($40) or save the money and use a pair of needle nosed pliers and a set of channel locks. Should take you an hour max.
Parts Used:
Bellow - Gray
  • john from skillman, NJ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Wrench (Adjustable)
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Small water leak
First, slide top cover back, then lift of washer. Remember to turn off water supply and disconnect cold water hose before working on valve. Also, unplug washer from wall socket. Disconnect three small electric plugs from valve, noting the postion on valve,then disconnect the water hoses from valve, noting postition of each hose. Remove two small screws holding valve to washer,remove and replace valve.reistall valve, reconnect hoses and electric connectors. Reconnect water supply, turn on water supply, check for leak, reconnect power cord to wall socket. Run washer through normal wash cycle, observing water valve for leaks, normal operation, if no problems, then reinstall top on washer
Parts Used:
Inlet Valve Assembly
  • james from pace, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers, Wrench (Adjustable)
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Water acculmuation in the drum when not in use
I ran the spin & drain cycle to empty the drum,I waited to be see how long it took to see a noticeable level of water in the drum (1-2hrs).decided to check the cold water valve first.Found that there was rust forming around the solnoid piston,making it hang up,most of the time it tryed to open, or close. cleaned with light sand paper(piston), and ordered part with parts select. Which was real easy,because of the knowledgeable staff,parts came in as promised,and in good shape,and most important of all it was the exact replacement part. My wife is HAPPY,which makes my life good too! THANKS Parts select..
Parts Used:
Inlet Valve Assembly
  • JAVIER from BEEVILLE, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
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All Instructions for the F1397FYN
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