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F1397FYN LG Washer - Instructions

All Instructions for the F1397FYN
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Excessive vibration
I followed the video -- to take apart and reversed the steps to re-install. It was fairly straight forward and corrected the issue.
Parts Used:
Shock Absorber Kit
  • Terry G from FORT WORTH, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Socket set
7 of 11 people found this instruction helpful.
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w/d repeatedly fills with water during warm or hot loads
E. Z. hardest part (which isn't hard) was moving the appliance to reach the back, then putting the appliance back into place. the actual repair (swapping out valve) took less time than that to do.
Parts Used:
Water Inlet Valve - Hot
  • kevin from WASHINGTON, DC
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
5 of 5 people found this instruction helpful.
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Magnetic Door Plunger would stay on washer and not stay in door.
Use just your finger to push it into place. VERY EASY
Parts Used:
Magnetic Door Plunger
  • SHIRLEY from HARTFORD CITY, IN
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
5 of 7 people found this instruction helpful.
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Washer shook in spin cycle
Took front of machine off to access 2 shocks, put back together then removed panel in back to access third shock, watched YouTube video first so things went smooth
Parts Used:
Shock Absorber Kit
  • Kenneth from CONESUS, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Socket set
4 of 4 people found this instruction helpful.
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would not spin le code
bought a position sensor
top load machine when i tipped the machine over i found
the nut and washer on the floor .replaced the sensor and nut
took about half an hour
Parts Used:
SENSOR ASSEMBLY
  • gregory from TEWKSBURY, MA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
4 of 4 people found this instruction helpful.
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TE error. Replaced heater / thermistor assembly.
removed top and front. heater is at the base of the tub. the nut compresses the rubber seal and may take some wiggling to remove the old one.
Parts Used:
Heater Assembly
  • Andrew from BOTHELL, WA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
4 of 6 people found this instruction helpful.
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Washer would not operate. It displayed an error code not described in manual
From previous experiences with other washers, i.e., Sears, I decided it was the mother board or the door latch component. Ordered the electronics and then the discovery that LG has an APP for iPhone. Loaded the app, placed the phone next the washer and pushed the button on the washer. The washer "talked" to the iPhone and within 15 seconds it told me there was a problem with the thermistor. Opened the back of the washer and looked under the tub for the thermistor and found the 2 connecting wires were hanging loose. Put the wires back into the thermistor connection and everything was back working.
Parts Used:
Door Lock Assembly
  • Douglas R. from NEGAUNEE, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Socket set
3 of 3 people found this instruction helpful.
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replace door locking mechanism
remove 2 screws from top panel - pull top panel back and lift off washer. reach down on front side and remove wire harness that is attached to door lock assembly. remove the 2 screws on front of door lock,remove and replace with new assembly. attach wire harness and then tighten assembly with the 2 screws. replace top of washer panel and tighten with 2 screws.
Parts Used:
Door Lock Assembly
  • Barry from WAUSAU, WI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
3 of 3 people found this instruction helpful.
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Alarms about "Door Open"
Just removed the top cover only. Reached down and unplugged the door switch. Then removed the switch with 2 phillips head screws. Replaced with new switch. Reached down and plugged that new switch in. Problem solved!
Parts Used:
Door Lock Assembly
  • MARY from ANDERSON, IN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
4 of 6 people found this instruction helpful.
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Magnetic door plunger broke off, then got stuck inside the door and couldn't be removed for replacement.
I used another magnet to pull the old plunger out of the door and replaced it with the new part.
Parts Used:
Magnetic Door Plunger
  • Anne from MONROE, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
3 of 4 people found this instruction helpful.
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Making noise on the spin cycle
Disassembled washer, replaced bearings, seals and gasket. Watched instructional video to familiarize myself with the repair. Followed all steps as recommended, repair was straight forward without any surprises. Hardest part was removing the drum from the machine, somewhat heavy. Disassembled and replaced all bearings, seals, spider and gasket. Reinstalled in reverse order. Note: Upon tear down, I found the seal was pushed out, causing the bearing failure. I also found that the seal was installed incorrectly from LG. They have the seal lip facing the bearings, should be facing the water. This repair seems to be difficult, but was fairly self explanatory. All plug ins are color coded, all hoses are accessible with little effort. If you have basic skills you should be able to handle this repair.
Parts Used:
Gasket
  • Ritchie from HOUMA, LA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Pliers, Screw drivers, Socket set, Wrench set
3 of 4 people found this instruction helpful.
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Door plunger had a broken tooth and would not stay in place.
Just put in the new one.
Parts Used:
Magnetic Door Plunger
  • Larry from IOWA PARK, TX
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
2 of 2 people found this instruction helpful.
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Door Lock Switch Replacement
The video from PartSelect showed removing the retaining ring from the rubber washer tub boot to then allow access the door lock located behind the boot for replacement. That ring can sometimes be a real pain to put back on. This can be avoided altogether!

It's much easier to access the door lock switch by removing the two retaining screws on the top cover of the washer found in the back of the machine. Remove the top cover and you can then reach down to remove the wiring connector, unscrew the two phillips screws on the front of the door latch and remove the door lock. Put the new switch on in reverse order; plug in the connector, replace all screws and the top cover, and you are done! This method took than 10 minutes from start to finish.

Please note that the washer should be unplugged from power while working on any electrical component.
Parts Used:
Door Lock Assembly
  • Charles from EATON, CO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
2 of 2 people found this instruction helpful.
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the magnetic door plunger fell on the floor,
the magnetic door plunger fell on the floor, would not stay in place and did not hold the door closed. Received a new on, put it in place. works just like it is supposed to. took all of 2 seconds. great service from
Partselect. got the new part in less than a week.

Thank you
Parts Used:
Magnetic Door Plunger
  • Lois from ARIZONA CITY, AZ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
2 of 2 people found this instruction helpful.
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broken retainer
pops right into hole
Parts Used:
Magnetic Door Plunger
  • Gloria D. from MEMPHIS, TN
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
2 of 2 people found this instruction helpful.
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All Instructions for the F1397FYN
16 - 30 of 82