F12A4FDP LG Washer - Instructions
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Washer Would not drain
Found the part of Part Select by describing the problem. used a Utube video and step by step we were able to take apart, replace and put back everything with just a screw driver - I saved so much money!
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Jody from San Jose, CA
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Difficulty Level:Really Easy
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Total Repair Time:1- 2 hours
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Tools:Screw drivers
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would not pump the water dry
greate very easy and the parts fit awsome the shiping was fast and easy very satified
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Jinjer from Colorado City, AZ
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Difficulty Level:A Bit Difficult
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Total Repair Time:More than 2 hours
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Tools:Nutdriver, Pliers, Screw drivers, Wrench (Adjustable)
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Washing machine was leaking
Contacted LG customer service, not much help there. Watched a very helpful Utube video on how to find and repair the leak. The video suggested that the most common leak is in the drain hose with bellows. Removed the rear panel and removed the bellows unit using pliers for the clamps and screwdriver for the bellows part. This was pretty easy. The rubber bellows was leaking in the exact same place as the youtube video showed. This is a Design Flaw that LG needs to fix. Ordered the new part and installed the bellows portion of the part first, as the angle for that installation needs to be correct. Then attempted to install the end of the hose (very inaccesible) to the pump drain. Very difficult to position the factory supplied spring clamp with pliers so I purchased a screw-type clamp (using the nut-driver rather than a screw-driver to tighten the clamp was helpful) at the local hardware store and that made my job much easier. Note: My unit is mounted on a pedestal, so it was a little easier to access the part location (about one foot off the floor, rather than at floor level), but it may be that the part should be replaced from the bottom of the unit, which would make it much easier to access. Then I installed the other end of the hose to the drain line using a screw-type clamp. I am 69 years old, and not that flexible anymore, so getting down on the floor to reach inside the unit was difficult. You need patience to do this job and you have to make sure all the clamps are properly installed so you don't start the machine up and end up with another leak. For me, this process was difficult and took more than two hours to complete. Limited access to the area made it more difficult and I hate the factory clamps they use. Overall, the repair costs about $25, compared to the $125 just to come look at the machine, then more money to fix the unit. It was satisfying to complete the repair for a small amount of money, but not sure it was worth the aggravation.
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Rod from Camano Island, WA
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Difficulty Level:Difficult
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Total Repair Time:More than 2 hours
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Tools:Nutdriver, Pliers, Screw drivers
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Water was leaking out the bottom
Followed the manufacturers instructions to disassemble the washer from the top. There was a video on youtube of a guy who was able to replace his bellows hose from the back, but maybe my arms weren't long enough, I couldn't reach all the way to the front. The washer was pretty easy to take apart, except for taking off the top, where there were 2 extra screws not mentioned in the instructions. Replacing the part was really easy. HERE'S THE MOST IMPORTANT PART: LG DOESN'T MENTION IT IS REALLY HARD TO GET THE CLAMP ASSEMBLY BACK ON THE GASKET WITHOUT A SPECIAL TOOL. You can buy the special LG tool, or you can do what I did (and others on the internet) and buy an $8 "Brake spring spreader" tool at your local auto parts store. Repair was a success. No more water leaking!
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Andrew from San Mateo, CA
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Difficulty Level:A Bit Difficult
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Total Repair Time:More than 2 hours
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Tools:Pliers, Screw drivers
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Washer not spinning and giving error message OE
Found on line OE meant washer not pumping out water with the suggestion to clean the filter and inspect the pump and lines for blockage. No problems there. You must be careful to empty the water manually before removing the filter. My wet vac helped but I still made a mess. I found a mechanic to look at the washer. He said it is common for the pump on these washers to go bad, especially if the washer has sat out of service. They wanted $300 to replace the pump. I found the part on this website for $53 and replaced it myself. The only hard part was emptying the water without making a mess and leaning the washer up and back far enough safely to remove the pump, then working on my back under the machine.
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Allan from Virginia Beach, VA
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Difficulty Level:A Bit Difficult
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Total Repair Time:1- 2 hours
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Tools:Pliers, Screw drivers
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Cloged Drain
My washer would try to spin and remove the water according to the time allowed. Consequently my washer would take longer than the time allowed to drain therefore water would send a code error then the machine would stop working. So I remove the hose from the pump and found my son's little small sock blocking the drain. I removed the sock and reinstalled all hoses. Everything is fine now. No need for a replacement item. Just a little servicing.
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Darryl from chicago, IL
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Difficulty Level:A Bit Difficult
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Total Repair Time:1- 2 hours
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Tools:Nutdriver, Screw drivers
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It was torn and leaking.
Took off the old one and put the other one on. The only difficulty was that my husband has big hands and had a hard time getting to one end.
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Denise from Show Low, AZ
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers, Wrench (Adjustable)
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Humming, no error code, not spinning
The problem ended up being the pump motor which discharges water from the washer. I figured out this was the problem after trying several things. I determined the motor was fine when it was empty. With the unit turned off, if you can rotate the tube with a quick spin and it lights up, probably this is OK. Then I tried to run it again and it went about 1/2 way through the cycle and stopped and started humming again. So I started emptying out the water, which I noticed was about 5 gallons which is way too much. so once empty, I took the pump off by turning unit on side. There are two hoses with hose clamps, and a few screws. Be careful to mark which wire plugs onto which side of the pump. One is brown and one is black. If you take the pump housing off, with the 3 screws, you should be able to pull the motor apart. Mine had water and scum from the wash in it, which was a dead give away that it was the problem.
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Brian from Camden, MO
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
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Will not start after dorr is closed. Shows Code dE. Door locks properly, two clicking is heard before code shows up.
1. Remove spring-loaded clamp assembly. 2. Partially pull out the large rubber gasket near the lock switch assembly to gain access to the lock switch assembly. 3. Unscrew two screws holding the lock switch assembly. Carefully separate the connector from the lock screw assembly and replace it with the new part. Reinstall in reverse sequence. Ensure that the electrical connector is fully seated unto the lock switch assembly and the connector latch is fully set against the lock switch body. Also make sure that the large rubber seal is fully seated around the door opening to prevent water leak. Restarted the washer and everything worked as before.
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Juan from Anaheim, CA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
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My Washing Machine was not draining properly
The machine was making a grinding noise instead of draining. I spoke with the LG rep on the 800 line and was told to call a repair man. The Parts select diagram helped me to identify the part I needed. It was clear enough that I was confident it was the right one. Three days and six screws later the machine was working fine.
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matt from Fuquay Varina, NC
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
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Drain pump making noise and water wasn't being pumped out
I watched a video of how to replace the pump and it showed taking the top and front off to get to it. I actually found this could be done by removing the back panel from the washer. There were two hose clamps you have to squeeze and slide up and two wires going to the pump. There are three screws holding the pump that need to be removed from the front of the washer. Once these are removed all you have to do is push a tab down and the motor slide right out. The pump assembly can also be reached from the bottom of the washer.
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richard from rustburg, VA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
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Water was leaking from under the washer.
The bellows hose on the bottom of the tube had worn through where it flexed. This was an easy job except for the long reach you had to make under the washer to reach the hose clamps that held the part in place. These were spring loaded clamps which were easy to remove with pliers. I replaced them with ones that could be tightened with a socket wrench since it was hard to replace the sprung clamps.
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Richard from Blue Bell, PA
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Screw drivers
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Water was not draining and was making a grinding noise
This was very easy to instal. The aplaiance repair co. wanted $240 my LG is six years old and would rather buy a new one if I had to spend that much, so I gave it a shot and it took me 20 min to install the part. Told my wife she owed me $ 180 for my labor.
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Chris from Walla Walla, WA
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
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Lock assembly displaying DE code
Unplug washer!!! 1. Remove retaining ring around rubber gasket with flat head screwdriver. Just slightly pry off and it will easily come off. 2. Just peel back rubber gasket on the side that the lock is on. 3. remove 2 screws from the front off the lock assembly. 4. gently reach in and lift the little plastic clip holding the wiring harness and lift straight off. If the clip is lifted it might be a little tight just use even steady pressure to pull off. 5. Reverse these instructions to replace. Note: replacing the retaining ring on the rubber is a pain. The spring has to be in the bottom. Using a couple of flathead screwdrivers you can wrangle it back in place after awhile. There is a tool that looks like a large reverse pliers that may make it easier. Anyway thats it, pretty easy. There is a youtube video that shows all of this.
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Robert from Saugus, MA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
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Water will not Drain
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Nate-Talisha from Miramar, FL
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Socket set
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