ET20ZKXAN00 Whirlpool Refrigerator - Instructions
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Removed crisper shelf to clean and it shattered into a million pieces
Ordered the wrong shelf, returned it and ordered the correct shelf. Placed it on the frame. Service was two days.
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Douglas from Naperville, IL
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
2 of 3 people
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The plastic water fill tube got cracked when we moved. I called a parts company and they told me they couldn't just sell me the tube I would have to buy a whole kit for about $50 dollars. I decided to glue the tube. It worked for a while then it started leaking. So I thought I would have to buy
I hand screwed the fill tube into the water tube and stuck it into the freezer hole. I screwed the fill tube to the back of the refrigerator.
Thanks so much! You saved me a bundle!!
Thanks so much! You saved me a bundle!!
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Joseph from Chesterfield, MO
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
3 of 6 people
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Trim was missing on refrigerator door
I purchased the refrigerator at an auction and one piece of trim along the inside of one door shelf was missing. I logged on to the website with the refrigerator model number and within minutes located the correct pieces and had them on order. The pieces arrived within 2 days. The trim had to be cut to size but was not difficult to install. I know where to look for any future applicance parts.
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MICHELLE from FRANKFORT, KY
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers, Screw drivers
3 of 6 people
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End caps broke on the lower shelf
Slid the end caps onto the shelf, placed the tape on the pieces as noted in the directions, and put the shelf back in place. Fast service, exact part, easy to find on the web site! Great!
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Eugene from Erie, PA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
2 of 3 people
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New Rental, Door Bar Broken
Just moved into a new rental home and a few days in the bar that holds all the stuff -- milk containers, juice jugs, etc. -- in the refridge door falls off. The old tenants had "fixed" it with tape on one side and paint stirrers and caulk on the other side. (No kidding -- a real overkill job they did).
I looked up the model number online and found this site and promptly ordered the parts for $6 plus shipping. The parts came and snapped right in perfectly. Took only a minute.
I really only had to use pliers to pull out the oodles of hard swirly caulk from the slots in the door left from the overkill job by the previous tenants.
PartsSelect is awesome! The site makes it easy to look for the part you want and the parts were perfect -- No more stuff falling out the fridge door.
PS. This form made me select the age of the appliance. I really have no idea since I just moved in and it was already here.
I looked up the model number online and found this site and promptly ordered the parts for $6 plus shipping. The parts came and snapped right in perfectly. Took only a minute.
I really only had to use pliers to pull out the oodles of hard swirly caulk from the slots in the door left from the overkill job by the previous tenants.
PartsSelect is awesome! The site makes it easy to look for the part you want and the parts were perfect -- No more stuff falling out the fridge door.
PS. This form made me select the age of the appliance. I really have no idea since I just moved in and it was already here.
Parts Used:
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Susan from Stratford, CT
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers
2 of 3 people
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replacing evaporator fan
My fridge did not have icemaker add on. The evap fan is in the freezer behind the back panel. Empty the freezer section (into a cooler) and turn the fridge off. Remove all the shelves in freezer section. Remove the shelf support tabs by lifting them up. use phillips head screwdiver to remove back panel in freezer section. Use nut driver to remove fan shroud. Remove old fan and save the mounting arms. Install mounting arms on new fan and install fan. Install shroud, back panel, shelf mounts and shelves. Thats it!
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Steve from SAN CARLOS, CA
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Screw drivers
2 of 3 people
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Outer case of freezer was heating up, not making ice (sometimes) turned up thermostat several times (especially freezer)
I got the product very quickly. (thank you) Looked at online instructions that were quite vague. Pulled plug.Removed the holder for the fan motor slid it out to see what I had. Removed the mounting screws (3) and slid the motor an fan blade out. I made a cut between the wires and marked the "top" wire to motor to be sure to spin in right direction. Removing fan blade hold down clamp was NOT explained at all but I noted that the shaft on the motor was threaded, so I used pliars and held the shaft white un-screwing clamp. I cleaned the fan blades with degreaser and scraped edges of opening on holder opening. Make sure to use ALL the NEW parts included with this kit when re-installing. They send them for a reason. When slpicing and connecting wires it is a 50/50 shot if you don't mark before cutting. You can connect and try plugging fridge back for moment and make sure it is blowing OUT. Put everything back together and after turning DOWN the thermostats twice, fridge is back to usual. Ice maker is cranking out ice and outside case is cool to the touch.
Note: This can be a DIRTY job especially with 4 dogs in house. Fir and grease don't mix well
Note: This can be a DIRTY job especially with 4 dogs in house. Fir and grease don't mix well
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John from Greensboro, NC
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver
3 of 6 people
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noisy fridge, perimeter of door heating up
figured out the condenser fan was kaput. Tried WD, worked for several days then gave out completely. Took off back of fridge and trained small fan on compressor while I ordered new condenser fan. The swap was easy, undid the housing bolts, stripped off the connector, reconnected and voila! works perfect.
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craig from maple grove, MN
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Pliers
2 of 3 people
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Shelf studs broke several years ago and I had a problem locating them. Finally wised up and checked Part Direct and found them, ordered the kit w/ 12 pieces. Then quickly watched the installation video. Took less than 30 minutes to replace two different studs. Wife is very happy.
Simply took broken pieces of old stud out and replaced with the new ones. Used pliers to adjust them. Replace a freezer stud and a fridge stud.
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Karl from BIRDSBORO, PA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers
1 person
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Condenser fan motor froze up
Unplug fridge, unpluged fan motor from plug socket, removed bracket screws, removed fan retainer clip from shaft. removed screws holding fan to bracket
Parts Used:
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Douglas from Mesa, AZ
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Pliers
2 of 4 people
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Condenser fan making noise
I removed 7 screws hold the heavy cardboard cover on the rear of the fridge. The dificult part was taking the screws that hold the 3 fan motor braces on the fan out. After that it was a matter of making the wire conections and putting it back in. I did not have enough room to laydown to do the work, If i had it would have been a lot easier to see the screws that had to be removed. All in all an easy job, and the part was a perfect fit.
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Richard from North Easton, MA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Pliers, Wrench set
2 of 4 people
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Freezer was working but fridge was barely cooling. Look further into how to test thermostat.
I just replaced my defrost thermostat after using the place-in-ice-water method, and I think it may not have been necessary. My timeline: my fridge was not getting cold enough. I realized it the day before going on a trip. I vacuumed the (very dusty) coils at the bottom, and the next morning the fridge seemed colder, but I thought I should order parts just in case. I ordered a heater and a thermostat. The fridge seemed to be operating normally when I returned from my trip, but I had the parts, so I thought I'd go ahead and dismantle the freezer and test the existing parts. My intention was to return both parts if the old ones passed the tests. I opened up the back of the freezer and there was no ice on the fins. I thought, great, the existing heater works! I cut out the thermostat, placed it in ice water, and didn't get continuity. So I decided to go ahead and put in the new thermostat. Because I'm not experienced with using a multimeter, I thought I'd test the new thermostat to see how the test should work. To my surprise, the new thermostat also failed the test! Stumped, I thought I might as well install the new thermostat, since I had opened the package and couldn't return it.
Further internet research suggests the place-in-ice-water method of testing is not adequate. One YouTube video by Parts Dr says to place the part in a working freezer. I froze my old thermostat and tested it; still no continuity. This thermostat may not be typical, though. The video discussed the temperature ratings on thermostats. The temperature rating on both (old and new) thermostats is L8.9-16.7C. That converts to 48-63 degrees fahrenheit, which obviously are not freezing temperatures. I'm not convinced I needed a new thermostat, but I trusted the videos I consulted earlier.
I cleaned the fridge thoroughly, so at least now I have a nice clean fridge to show for my efforts.
Further internet research suggests the place-in-ice-water method of testing is not adequate. One YouTube video by Parts Dr says to place the part in a working freezer. I froze my old thermostat and tested it; still no continuity. This thermostat may not be typical, though. The video discussed the temperature ratings on thermostats. The temperature rating on both (old and new) thermostats is L8.9-16.7C. That converts to 48-63 degrees fahrenheit, which obviously are not freezing temperatures. I'm not convinced I needed a new thermostat, but I trusted the videos I consulted earlier.
I cleaned the fridge thoroughly, so at least now I have a nice clean fridge to show for my efforts.
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Bonnie E from MODESTO, CA
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver
1 person
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original motor stopped
removed old and instaslled new. biggest problem was getting to one of the screws.
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Paul from Lowell, MI
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Difficulty Level:A Bit Difficult
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Total Repair Time:1- 2 hours
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Tools:Nutdriver, Socket set
2 of 4 people
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The Light Socket Burned Out.
I pulled the socket out and unplugged the wires. I replaced the light socket by plugging in the wires and snapping the light socket into place. A very simple fix.
Parts Used:
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MATTHEW from STOCKTON, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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compressor clicks on for about 5 seconds and then shuts off, evaporator fan is running but no cooling in the fridge.
Disconnect power. Remove back panel on the refrigerator. Relay and overload is a modular unit attached to the compressor. Disconnect module from compressor, install new unit. While you're in there clean the condenser coils with a vacuum and clean the fan and condensate pan. Reassemble, and you're chillin. Total time approx. 15 min.
Parts Used:
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Scott from Jay, ME
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver
1 person
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