ET20NMXDW02 Whirlpool Refrigerator - Instructions

I took out the ice collection box and auger to get access to the three screws holding the ice maker assembly against the left wall of the freezer. You can use a screwdriver or a nut driver. I then unpluged the assembly and wiggled it loose from the water fill tube. I assumed that unplugging the unit would disable the water valve but I put a plastic tub under the fill tube just in case. I studied the assembly on the kitchen table for a few minutes before I disasembled it. After removing a snapon plastick cover I removed three or four screws on the gearbox and was able to pull and wiggle the parts apart. The heater contacts have rubber O rings so you have to be firm pulling the mould out of and into the gearbox mount. Make sure it is fully seated. On reassembly note that the ice kicking arm is notched so it fits into the gearbox only one way and it helps to have it in position when you screw the gearbox back on. I also found the plastic ice guide that fits on top of the mold a little awkward in snaping back together. Make sure its fingers space evenly with the ice kicking arms.

Definatly a two man job. I suggest you put a pad down to protect your floor. Remove the filter, grill, and bolts per instructions. Everything is straight forward. Move the frame back 1/2 to 1 inch then tilt the frig back on it's side about 4 inches. If the frame doesn't drop down, move it back until the front of the frame comes of the front lip of the frig. Place a block under the frig lip NOT the frame and WATCH YOUR FINGERS. The wheel should be hanging down. Just pull out the pin, replace the wheel (make sure you have it facing the correct way) and tilt back and pull the blocks. Move the frig back in place and replace the bolts. Took me and a buddy less than 30 minutes.

First I cut the gasket-fip with the wire cutters. Then I removed the gasket by pulling it away from the center if the door (not perpendicular to the door). I placed the new gasket over the door, secured the corners first, then pressed the rest of the gasket into place.

The repair to the refrigerator door (lower compartment) stopped the freezer from frosting (upper compartment), and it also reduced the time the compressor runs. However, I have the freezer turned to the lowest possible setting, and it still seems to be quite cold. There may be another issue w/ the unit such as the thermostat.

Previous issue with this refrigerator and I figure after the Hot summer we've had in TX that it overworked itself this summer in the garage! Caught this one before all was lost as it started it's not cooling cycle on a Sunday. Ordered the identical Relay&Overload from Parts Select, 2 days later I'm back to chilling the beer again! Super service with diagrams and specs. Very glad parts select is around!

Once I saw the replacement part I understood how to pry out the switch with a small screwdriver. Then just unplug the old one, plug in the new one and pop it into place.

The PartSelect site made it easy to correctly identify the correct part, it was inexpensive, and the shipping was fast.

I'm very pleased!

Repair went fine, no problems, had to wait for fan and compressor to come on. New defrost timer must of been in defrost mode, came on in about 30 minutes and is working fine, should get a few more years out of it.

removed the three screw holding the broken unit - pulled off the old module.

Before I could install new module I had to loosen some fasteners on ice maker so I could turn shaft to align with new module.

Then push on new unit and three screws. Had tumbling ice in about an hour. My wife thinks I'm a hero. (I am)

Removed the lower back panel (10 small screws)Found the condenser motor froze up and not moving air across the cooling coils.So I got a small table fan and set it behind the fridge and it kept the fridge cooling for 3 days till the new fan motor arrived. Removed 3 small screws holding the fan motor in the bracket and unpluged the wiring harness.Removed the fan from old motor and used it on the new motor.Replaced the fan in the bracket and plugged the wiring harness back in. Worked great. Very easy.Did not have to empty fridge because table fan kept coils cool. Ordering part was easy and shipping fast.Great job guys!!

Took out glass shelf to clean. Shelf exploded into a billion little pieces for no apparent reason. Received replacement shelf the next day (with the 3 - 5 day shipping). Cleaned glass, placed in ice box. Viola!

First I removed the relay and over load and exam. Saw that the relay was burnt. Before I order the part I check to see if the compressor was still working by jumping the common start and run terminals.It did. I also checked the start capacitor with a capacitor tester it was good. I than order the part which came the very next day.Installed the part

I ran all the ice maker module tests that I could find online, I tried cleaning the contacts inside the ice maker control module, nothing worked...so I finally decided to purchase a new control module. I had already had the module out and taken apart a few times, so the new one was very easy to install. Just removed the entire icemaker from the fridge, removed a few screws, took off the old module, put on the new one, replaced the screws, re-installed the icemaker in the fridge (it just slides in and out similar to a shelf). And 30 minutes later I heard the first batch of ice cubes drop! And by morning the bucket was nearly full. After two weeks of no ice and trying to fix it myself - the family was glad to have ice again (it was July in NC!). In retrospect, I should have followed the advice I found online and ordered the new part sooner and saved all of those frustrating hours of trying to "fix" the part myself.

Turn off the water supply.
Remove the two screws with a nut driver.
Disconnect the electrical connector.
Disconnect the water supply lines from the old valve.
Reconnect the water supply lines to the new valve.
(be sure to push the water line into the quick connect securely)
Reconnect the electrical connector.
Re-install the valve with the two screws.
Turn water supply on.

First I ascertained that valve was faulty. Ordered replacement and installed without issue. Water now overflowed only during fill and found that filler neck had ice in it as a result of initial leakage. Defrosted with a hair dryer, removed ice plug and it now works as advertised.

Ice Maker would seem like it was the valve was leaking and Ice would build up at the rear of tray.
After listening to it cycle, (drop ice and fill) valve would open up again about 20 minutes later.
Over flowed and iceberg would form at rear.
Replaced icemaker unit and works fine now.

I unscrewed the top broken end cap and bottom end cap (had to match-up the chrome pieces), attached the handle to both of the new end caps, and using a phillips screw driver, screwed them back on to the refrigerator. Very easy.
The blow-up illustration I used to order the part, it was very helpful.