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EB9SHKXVQ02 Whirlpool Refrigerator - Instructions

All Instructions for the EB9SHKXVQ02
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old valve was not shutting off fully, flooding ice-maker, creating a glacier
Shut off water supply, removed old valve (two screws, 1/4' nut driver), disconnect electrical plug, remove water lines (adjustable wrench). Cut fitting off tube to ice-maker (new unit has a push-to-connect fitting). Replace water lines and electrical connector. Mount valve back on cabinet. Turn water back on.
Parts Used:
Refrigerator Single Water Inlet Valve
  • duncan from HOWELL, NJ
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Wrench (Adjustable)
6 of 6 people found this instruction helpful.
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There was ice building up in the freezer.
I searched the internet for the correct part and reviewed the instructions on the internet. Upon ordering the correct part I was provided a link to a video that walked me through step by step. The very first thing I did was unplug the refrigerator.I then located the control board located in the housing in the ceiling of the refrigerator. Using a screwdriver I was able to carefully separate the housing from the refrigerator ceiling . Unplugged the housing and then had to separate the plastic housing to locate the control board. Ran into a little difficulty at first separating the plastic tabs but with a screwdriver carefully pried the tabs. Once completely open is where the control board was. More plastic tabs holding the control board in place. Carefully separated the board from the tabs. The were two plugs that needed to be separated from the board. Used a screwdriver to get the plugs separated.The new board you had to bend carefully at a joint so the board became two pieces. Snapped the boards in place. Plugged the board in two spots. Put the housing together and put the housing in place in the refrigerator. Plugged the refrigerator in. All lights came on and then had to program the board. The instructions were spit on. The code is located inside the fridge were the model tag is. Programmed correctly. Word of advice read the directions a few times you can't go wrong. So far it's day 7 after I installed the board and no ice building up. According to the internet the control board controls the defrost function on my model. Very happy. I'm still watching the freezer but I'm pretty sure I fixed my matter. Thanks for sending the right part and the video. Repair went well. Just take your time and go easy because everything involved is plastic. I didn't want to break any tabs I had to deal with.
Parts Used:
Refrigerator Electronic Control Board
  • Robert from OWINGS MILLS, MD
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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ice maker dripped water into ice bin, freeezing into large block of ice,
turn off water and unplug fridge. remove ice maker bottom mounting screw. just loosen the 2 top mounting screws. unplug wire harness from back of fridge. remove old icemaker from freezer compartment. once removed, salvage square endcover and reinstall on new maker. unfasten wire harness from old maker and reinsatll on new one. reinsert thermal wire in new ice maker holding bracket. remove second wiring bracket and reinstall on new maker to hold remaining wires (not mentioned on "how to-" video). remove old ice maker on/off bale and reinstall on new one. remount new maker to top mounting screws, reinsert harness plug into fridge. replace bottom screw,
Parts Used:
Replacement Ice Maker
  • charles from PHOENIX, AZ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
6 of 6 people found this instruction helpful.
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3-year-old refrigerator wouldn't cool, digital temp. control stopped working
The digital display numbers (0= off and 7=coldest setting) controlled by the ECB would continually be replaced by straight lines, and the refrigerator would stop cooling. I tried unplugging it for a while. After plugging it in again, it worked (the digital display came on, I set it to "4" and it reached the proper temp), but the problem occurred again the following day, and then it stopped cooling entirely. I ordered the ECB, and it arrived in 3 business days. I watched the installation instruction video, took my time, double-checked the vid a few times to make sure I was doing it correctly, and replaced the ECB by myself in less than an hour. The refrigerator has been running without problems for 3 weeks now. My fridge had a different light bulb configuration than the one in the video, but everything else was the same, and it was a simple repair.
Parts Used:
Refrigerator Electronic Control Board
  • Rebecca from SAINT JOHN, IN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
6 of 6 people found this instruction helpful.
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No ice was being made
I looked up the refrigerator on the internet and found this website. I got the diagram of the parts of the icemaker and found that the valve must be defective because no water was coming up to the icemaker.
I ordered the part which came the next day. Took out the screws, conected the water line to the new part. moved the electrical connection to the new part and we had ice. Saved a lot of money that the plumber would have cost.
Parts Used:
Refrigerator Single Water Inlet Valve
  • Reinhold from Cheshire, CT
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Wrench (Adjustable)
11 of 21 people found this instruction helpful.
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Black flecks in ice
The lining of the ice mold (Whirlpool) started flecking off (black flecks in the ice cubes), so I decided to replace the mold.
Loosen the two 1/4 inch upper nuts and remove the lower nut to remove the ice maker from the freezer. The hardest part was getting it unplugged. I used a small blade screwdriver to release the catch on the connector and pull it out.
Remove the ice maker front cover. If you have a skinny enough phillips screw driver, there are two deep set screws through two holes on the lower portion of the control module (otherwise, remove the three screws on the controller, unlatch the shut-off arm from the control module, and separate the controller to access the mold screws). Unhook the shut-off wire from the end of the tray. Unscrew the two screws holding the mold and remove the mold.
Remove the plastic hardware from the old mold and install on the new mold.
Attach the new mold on to the control module.
WARNING WARNING WARNING!!! The mold I bought already had the alumilastic on it for the contact point to the thermostat. When I installed it and tightened the screws, the alumilastic was dried out, didn't squash down, and dented the bi-metal thermostat on the controller, ruining it. I had to buy a new thermostat. Be sure to check that the alumilastic is pliable. If not, take it off and buy some fresh to put on there.
Re-install the ice maker. It took a while to get the first batch of ice because the ice maker was at room temperature and I had the freezer door open for several minutes. So the freezer had to get cold and the ice maker had to chill down. Once everything got cold, it started making ice again.
Parts Used:
Refrigerator Ice Mold
  • Anthony from Billings, MT
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Screw drivers
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Defrost cycle not kicking in. Refrigerator not cooling. Freezer working.
I replaced the control board first. The freezer back panel frosted up and the refrigerator warmed up again. Then I force (short option vs long) defrosted the refrigerator. However, a few days later the defrost issue came back again. Force defrost no longer worked, though likely due to a severe ice build up behind the freezer panel. I ordered the wire harness. I took off the freezer door (loosen four screws only), removed the tray rails, ice maker, thermostat housing and vent mounted on the freezer panel. The rails and the vent are a bit tricky to remove since no directions exist. I then removed the fan above the coils and then removed the wire harness. Installing the new harness is easy except that I had to modify one of the ground connections for it to mount properly. I tested the unit for 72 hours. The defrost cycle eventually kicked in (dripping onto a pan and sizzling sound). I then reinstalled all parts. No frost build up. Good to go!
Parts Used:
Wire Harness
  • Brian from DUVALL, WA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Screw drivers, Socket set
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My icemaker started leaking water into the catch basin and turning my ice into one big ice burg.
Well folks I put up with an ice burg all summer when I really should have took the time to fix it. You know how it goes though. You get so busy you just put it off.
Well don't put this one off because this is just how easy it went.
I came home one evening and wanted to make a drink to relax but that big glob of ice was there waiting for me. I took a crewdriver and beat it down so I could pull the catch basin out. Having looked it over for a minute I grabed a nut driver and took three of the screws out that held it in. I unpluged the wire and bingo it was out. Maybe five min. had elasped.
After taking the unit out I notice how the non stick surface was coming off of the tray and that explains the black pieces that were getting into my ice.
Getting the model number off the back of the fridge and writing it down I went to my trusty lap top and did a quick search for a ice maker for my Jenn Air refrigeraton and blamo...! Part Select came up and I put the part number in their search engine and bingo again there it was, my part.
One quick order and in three days it was right there by my door when I got home.
Now i'm so excited. I went into the house and didn't even chage out of my dress clothes. Within five minutes it was in. Now I just had to wait for the timer to do it's thing and sure enough, I awoke the next morning to a whole tray of beautiful ice cubes. Wow no more ice burgs.
The moral of my story is I spent so much time hacking out that glob of ice and for fifteen minutes of my time, I could have been siping on cold ones by the pool but now old man winter is pressing down on me and I guess a lesson learned was a lesson earned. Fix it!
Parts Used:
Replacement Ice Maker
  • gary from carleton, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
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No ice
1 screw remove assembly. Unplug cable harness and remove old cover and wire arm. Replace cover and wire arm and attach wire harness on assembly end. Re attach using screw removed in first step. Plug in wire harness. Making ice within 30 minutes.
Parts Used:
Replacement Ice Maker
  • Jon from Boise, ID
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Screw drivers
8 of 13 people found this instruction helpful.
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lots of clicking/ both fridg/freezer warm then recooling
went on this website to fine info ALWAYS GO TO TYE OF APP. FIRST THEN TYPE IN MODEL NUMBER...THAT WAY YOUR GOING TO GET THE INFO ONLY TO YOUR APP. then search under symptom .." DO LOTS OF READING HERE ",CLICK ON COSTUMER REPAIRS thats were i found additional info on my problem..now on to the fix.. it stands to reason that on my appy. anyways that if the to parts plug into each other then you should think smart and get both avoid the coming "i told you so, you should have ordered the other part to" didnt cost that much extra... word of advice here .. i have big hands so when " they say" to plug both together then plug into the compressor...DONT!!!! plug the start device in first then plug in capacitor... almost forgot!!!! make sure ALL ELECTRICAL PLUGS AND WIRES ARE CLEAN-NOT BURNT ECT... used a can of electric contact cleaner-NOT ON THE NEW PARTS JUST THE COMPRESSOR AND THE WIRE THAT PLUGS INTO THE CAPAC. .. its just that simple... you will have to let the app. run for at least 24-36 hrs. to get cool enough and stabilize. after that we had to readjust the temp settings a little bit no bigee enjoy!!!!!
Parts Used:
Refrigerator Capacitor Start Device
  • scott from GROVES, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Pliers
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All three lights are not working...lights are off but refrigerator still cooling. Also, the control box not lit up to show the temparture for freezer and refrigerator
Used a screw driver to pull old switch. Pulled one wire at a time, only two wires. After wires instlled to new switch push new one back in place where the old one was.
Parts Used:
Refrigerator Door Switch
  • Antonio from San Antonio, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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ice maker not operating
Unlug refrig or turn off refrig from its control panel On/OFF switch.
For ease of work remove freezer shelve directly below the ice maker. Remove four screws from the bottom of the ice maker assembly, three that secure the ice maker and the other that holds a plastice shroud in place over the ice maker's power plug.
The ice maker is now ready to be removed; it will slide forward by pushing up on left and right side of the ice maker's mounting slide rails. Once the ice maker is moved forward it is easier to disconnect its power plug (depress a locking tab on the side of the connector and pull connector apart and remove ice maker assembly.
Remove and replace motor module by removing three screws and and replace with new unit.
Reverse ice maker removal proceure for installation. Once installation is completed turn on Power to Refrig, Ice making should begin after a few hours.
Parts Used:
Refrigerator Ice Mold Icemaker Motor Kit
  • Dennis from Sebastian, FL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers
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refrigerator running all the time
Followed the video and installed the new Jazz board. The board cam in 1 piece which had to be separated into two pieces, but the scored area on the board made it less intimidating. At the same time I replaced the two incandescent lamps in the refrigerator area with LED lamps. Getting the housing for the control board apart was the most difficult part, installing the replacement board was a breeze.
Parts Used:
Refrigerator Electronic Control Board
  • Steve from SOUTH ST PAUL, MN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
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Ice maker just stpooed making ice
The troubleshooting time takes about 20 to 30 minutes. After checking out the solenoid (valve water), the water line, and the electronic board (emitter/receiver) are working fine. The only thing left is the ice module. I called Partselect and talked to a sale rep to make sure I get the right part, and the lady was so helpful by sendind the picture of the part so I can review before ordering it. I received the part in 3 days ( normal shipping) and did the folowings:
1) Unplugged the power cord from refrigerator.
2) Removed the ice module by removed a 1/4" screw from under the right side of the icemaker that retains the icemaker and a “U” plastic clamp and then pull out the whole unit it from the track.
3) Unplugged the cable connected to the ice maker.
4) Using the phillips screw driver to remove the 3 screws. Carefully pulled out the ice module and installed the new ice module.
5) Put the ice maker back to the freezer, plug the cable back to the ice maker and put the clamp and tighten the nut.
6) Plugged the power cable back to the wall.

The first ice I got in an hour and a full bucket of ice in less than 24 hours. I spent less than $80 for the whole thing. Thank you so much Partselect for the great service and the stories posted, it really helped me to get it done.
Parts Used:
Icemaker Motor Kit
  • Cuong from Camarillo, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Screw drivers
5 of 5 people found this instruction helpful.
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The Switch Broke...Absolutely Fell Apart.
I simply removed the old switch using 2 small screwdrivers and the old switch case popped out. I then upluged the wires from the old switch and reversed the process. Didn't take longer than 5 minutes begining to end! Thank you for the great service! Duncan quaid
Parts Used:
Refrigerator Door Switch
  • Duncan from Metairie, LA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
5 of 5 people found this instruction helpful.
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All Instructions for the EB9SHKXVQ02
91 - 105 of 748