DSS25MSSESS General Electric Refrigerator - Instructions
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Flapper was stuck open. Old and warped.
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James from Virginia Beach, VA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
16 of 27 people
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filter replacement/water tray replace
remove by hand turning old and replacing new by turning by hand.Lifted out old grill and placed in new one
Parts Used:
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ron from Winter Haven, FL
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
12 of 16 people
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Motherboard burned out
I ordered the part on Sunday and had it by Tuesday. It only took a few minutes to install. Basically, I unplugged the unit and removed the cover over the motherboard with a nutdriver. The wires were easy to unplug and reinstall. There was no way to incorrectly install since they could only fit in the correct position. I reinstalled the panel pluged it back in and now the fridge is working great.
Parts Used:
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Joe from Redlands, CA
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver
11 of 13 people
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Moving the refrigerator into my new (very old) house we had to remove the doors which resulted in a crimped hose and union
Remove lower front panel, disconnect damaged union from water hose under freezer door, replace with new union, tighten and reattach front panel. No more water coming from under the unit. Ice maker and dispenser features returned to working order!
Parts Used:
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Laura from Manchester, NH
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
16 of 28 people
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going from warm to to cold
i used the video it showed on the site or iwould not have been able to do it
Parts Used:
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roy from spring hill, KS
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Difficulty Level:A Bit Difficult
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Total Repair Time:1- 2 hours
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Tools:Nutdriver
16 of 28 people
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Freezer temp too warm Refrigerator side too warm
Thanks to others who also gave some detailed instruction on repairs I was able to do the same. I have a GE Profile side by side refrigerator/freezer Model No. PSC25PSSCSS The first repair I did was to remove/replace freezer defrost thermostat sensor that is cliped to condenser tube I snipped the wires close to the thermostat and pulled it off the tube I stripped the ends of the wires and twisted the strands then placed a piece of heat shrink tube onto the wire pushing it away from the exposed wire then I soldered the two color coded wires together then I pulled the heat shrink over the conection and used a lighter to heat up the heat shrink until it sealed the conection repeating this on the othr wire as well. I then removed the Old defrost Heater element by removing to screws then I disconected the two wires by simply pulling the connector plugs off both ends of the heater element assembly. This fixed the freezer being too warm for a short time but it started getting warm again that's when I noticed the defrost fan was not working, when you have the door open to freezer push the door switch in you should hear the fan come to life and blow hard. The fan was replaced I had to remove everything to get to it it's pretty simple to do it just unplugs make sure you order the right fan though My fan comes with the Thermistor already integrated into the plug this makes it easier. This fixed the problem with both Freezer & Refrigerator The Temperatures returned to normal Freezer 0 degrees Refrigerator 37 degrees I also checked out the refrigerator side Condenser I noticed only that the Condensate pan was starting to rust so I will remove it and use some Muretic acid to clean it up and then spray it with some Cold Gavanize with Zinc you can get this spray paint at Home Depot it seals and prevents rust. Or you can order a new one for about $ 16 bucks but it will start rusting just like the old one did eventually if you do order a new Condensate Pan I suggest spraying it before you reinstall it so that it will not rust. Greg H. Eldorado, AR
Parts Used:
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Gregory from El Dorado, AL
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Difficulty Level:A Bit Difficult
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Total Repair Time:1- 2 hours
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Tools:Nutdriver, Screw drivers, Socket set
11 of 13 people
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It started out with the door buttons not working and then the timer stopped working so it wouldn't allow the fan or the compressor to run replaced the board and everything started working
Took the three screws out of the cover, took the six plugs off of the board and removed board.
Parts Used:
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Robert from Yulee, FL
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver
11 of 15 people
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Feezer door would not always seal
Because the lever was broken, when you close the refrigerator door, the freezer door would unseal slightly causing frost to build up on the inside and outside of the door.
After removing the base grille, the repair was made by simply placing the new part in the slot where the old part was then re-attaching the spring from the part to the hook in the base of the refrigerator. Now replace the base grille with the two screws. Time: About 10 minutes. Tools: Phillips screwdriver, needle nose pliers.
After removing the base grille, the repair was made by simply placing the new part in the slot where the old part was then re-attaching the spring from the part to the hook in the base of the refrigerator. Now replace the base grille with the two screws. Time: About 10 minutes. Tools: Phillips screwdriver, needle nose pliers.
Parts Used:
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Larry from Columbia, CA
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers, Screw drivers
11 of 15 people
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refrigerator and freezer stopped working
I replaced the three sensors, 2 in the freezer 1 in the refrigerator. This was rated as the most common problem. Did not fix the problem. I then checked the ohms on the new sensors then the old sensors they were all within .5 of each other. So I got smart and went down the list of causes on their list. I emailed partselect and asked what the parts should read. They replied with that information and it turned out to be the voltage converter on the compressor. I ordered the part on friday payed for overnight delivery and it arrived tuesday. This as you can imagine makes me angry. But the part was easy to install and my refrigerator started working right away. I would advise anyone with this problem to start at the top of the problem list use a multi meter check everything on the list and only replace part or parts that don't come up to standards. This will save time and money and hopefully fix the problem the first time as you are not switching out parts and hoping that it solves the problem.
Parts Used:
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mike from Aguilar, CO
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver
9 of 9 people
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replacing ice maker drive dispensing cup
followed instructions already posted on your website, but had a very difficult time getting the dispensing side of the auger assembly to slide out, even after I disengaged the plastic tabs. There is no easy way or place to grab the assembly to pull it out. Finally turned the unit upside down and pounded on the edges of the assembly with a wood block and a small hammer. Once the part started coming out a couple of inches, I flipped over the ice bin and was able to pull it out the rest of the way, once I had something to grab on to. After the auger assembly was out the cup replacement was easy per posted instructions and the unit snapped back together easily.
Parts Used:
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David G from Walpole, MA
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
11 of 15 people
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Freezer thaws on top, no fan running in freezer
REPLACING THE DEFROST HEATER & BRA:
1- Empty freezer.
2- Remove all shelves.
3- Remove white painted metal wall plate opposite
the freezer door. There are 2 phillips head screws
attaching it.
4- There may be ice build-up on the freezer coils,
thaw the ice using a hair dryer.
5- Remove the 2 phillips screws holding the
defrost heater to the freezer coil frame, at the
bottom of the frame.
6- Install the defrost heater to the frame.
7- Replace metal panel.
REPLACING THE DEFROST THERMOSTAT.
1-Perform steps 1-4 above.
2-Locate the thermostat at the top of the freezer
coil in the freezer.
3-Cut the wires connecting the thermostat.
4-Connect the new thermostat to the wires that
were connecting the old thermostat, connecting
the wire color to the same color wire.
Note: Connect the wires by using wire splices
available at radio shack. Use splices
sized for 20 guage wire, and wrap with
electrical tape to protect from moisture.
5- Replace metal panel.
1- Empty freezer.
2- Remove all shelves.
3- Remove white painted metal wall plate opposite
the freezer door. There are 2 phillips head screws
attaching it.
4- There may be ice build-up on the freezer coils,
thaw the ice using a hair dryer.
5- Remove the 2 phillips screws holding the
defrost heater to the freezer coil frame, at the
bottom of the frame.
6- Install the defrost heater to the frame.
7- Replace metal panel.
REPLACING THE DEFROST THERMOSTAT.
1-Perform steps 1-4 above.
2-Locate the thermostat at the top of the freezer
coil in the freezer.
3-Cut the wires connecting the thermostat.
4-Connect the new thermostat to the wires that
were connecting the old thermostat, connecting
the wire color to the same color wire.
Note: Connect the wires by using wire splices
available at radio shack. Use splices
sized for 20 guage wire, and wrap with
electrical tape to protect from moisture.
5- Replace metal panel.
Parts Used:
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Henry from Daly City, CA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Pliers
9 of 10 people
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The tempeture for both the freezer and the fridge would be all over the place
Troubleshot the tempeture sensors and the resistance was alot lower than the specs called for had to replace the evap fan being 1 of the sensors is connected to the evap fan . Start by removing all the food from the.freezer and bottom section of the fridge . Remove all the shelves and bins in freezer and shelf and drawers.on the lower section of the fridge .remove the ice bin , and the ice.machine remove the light shroud, and.bulbs, push tabs on the light sockets and pull the sockets from the housing.. and then push the sockets through the holes of housing remove all the screws from the rear wall from top to bottom upon removal of the section just under the ice.machine and behind the light socket you.will find the evap fan and it's bracket remove the 2 screws and pull straight up on the fan blade be carefully to not break its best to pull from the center of fan blade .remove the clip and thermistor that's connected to top of the evap coil. While your there remove the defrost thermostat to do this the clamp that holds it to the coil is a split clamp and you gently push on the clamp upper section and pull the lower section and it will seperate enough for you to remove the thermostat the other thermistors are in the fridge section 2 are on the divider wall behind the plastic oval plastic.housings one just above the the middle.of fridge the other is.lower section. And finally 1 more is at the very bottom of fridge last drawer on right hand side to.remove this you need to remove the light cover. Remove the plastic half round plastic deflector and the foam behind it remove the water reservoir screws and open the freezer at the bottom center wall at the back is a round plastic damper cover with a Phillip screw remove that ,on fridge side remove the 4 screws that hold the lower damper housing to the bottom of fridge gently and slowly work your way around the center seam and aeperate the upper cover of damper housing and expose the thermistor and replace. Note on all the thermistors just cut off enough to splice in replacement I personally used water tight heat shrink soldered type butts work great
Parts Used:
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Joseph from CANOGA PARK, CA
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Screw drivers
9 of 10 people
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Ice Dispenser not working
As it turned out much of the electronics is driven by 13.5 volts off the Main Control Board. The Ice Dispenser caused the problem because it over currented the depleted board power. You could hear a clicking noise from the board which was the main relay short cycling and not staying energized. While waiting for the replacement board I unpluged the condenser fan which is a DC motor and uses the Board power. In place of that fan I use a small table top fan to keep the condenser cool. As it turned out I only needed it for 3 days because Parts Select did a super quick job of delivering the new board. Thanks for the super service!!!!!! Removal of the board only required unpluging the electrical connections squezing the retaining board pins with pliers and pulling the board out, pushing on the new board and connecting the electrical plugs. If the board locks like mine did, just unplug the main board power plug, let the memory clear and replug the power plug. The unit should then start and run with no problems.
Parts Used:
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David from Boca Raton, FL
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Difficulty Level:Difficult
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Total Repair Time:Less than 15 mins
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Tools:Pliers, Screw drivers
9 of 11 people
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Fresh food section lights were all out, but the bulbs tested good elsewhere.
I popped the switch out using the blade of a small screwdriver and noticed that it connected with two wires via a slide on connector for each one. I noted the info on the old switch to identify which wire went to which terminal. I held each wire with a pair of pliers while I pulled the wire connector off the terminal on the old switch. I connected the two wires to the correct terminals on the new swith, and popped the switch back into the door frame. Easy, easy, easy and saved the $40 service call + parts cost!
Parts Used:
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EDWARD from INDIAN WELLS, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers, Screw drivers
8 of 8 people
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Icemaker flap not closing, frosting up
Watched video, however could not get outer casing off. Under the panel are three small holes, pushed up with an Allen key, used a small screwdriver to wedge out, came out easily, followed instructions from video on removing and replacing solenoid
Parts Used:
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Graeme from Sarasota, FL
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
9 of 11 people
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