DSR23UGTAWW General Electric Refrigerator - Instructions
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Ice maker making no ice
I first replaced in-line water filter to the fridge. No ice. Then I replaced the water filter inside the fridge. Still no ice. I inspected the water inlet feeding the ice cube trays and it was froze up with ice. I removed the two screws holding the ice maker in place to remove the ice from the inlet tray. I then used a hair dryer to melt the ice accumulated in the in-coming water tube. Turned off the water and unplugged the fridge. When replacing the old water valve, I first blew through the hose feeding the ice maker to be sure that it was clear of ice. After re-attaching the water hoses and the electrical connections, I turned on the water, plugged in the fridge and turned the ice maker switch back on. Next morning I had ice cubes. Only mystery is I am not hearing the usual water noise when water is feeding the cube tray like I did before, - not to worry though if it works. My drawer is now full of cubes.
Parts Used:
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Larry from Raymond, NE
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver
9 of 12 people
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Ice maker door not opening
Removed panel from front of freezer door by pushing up on three spring loaded screws located in the opening where the ice door opens and closes. they are about 1 inch apart on the bottom of the opening. Push up to free ice maker panel. Remove three screws from solenoid, located at the top right. Remove wire, replace with new and that is it. Fixed the problem!! Our ice maker hadn't worked for months. Be careful if you remove the round ice maker door to clean. There is a spring that located on the left side of sprocket. The spring fell off and took me a while to figure where it came from. Recieved package in three days and the job took minutes. Works great! Very easy to complete.
Parts Used:
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scott from lake orion, MI
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver, Screw drivers
8 of 10 people
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dispensed water but not cubes/crushed ice.
removed 3 screws with 1/4 " nut driver, unplugged 2 plugs by prying out on side tabs, removed bracket and motor. Used vice grips to hold motor shaft and used screwdriver to turn auger fork clockwise and remove. Unplugged two connectors from motor. removed 3 screws with 1/4" nut driver to remove motor. changed rubber boot from old motor to new. Reversed procedures to install new motor on bracket, auger fork, bracket in freezer, etc. Only difficulty getting both hands in narrow freezer compartment. Still didn't work, called repairman. When he got here I showed him the problem and lo and behold, now it would not dispense water. He diagnosed it as a bad motherboard, replaced it and all good now. Motherboard $150, diagnose and labor $90, but it is all good now and I even have a spare motor. The failing mother board causes strange howling noises at times and we discovered the compressor fan had also stopped working and in a short while I would have had a bad problem. Caught it just in time!!!
Parts Used:
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Tim from Klamath Falls, OR
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver
7 of 8 people
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Water dispenser wouldn't work and refrigerator made an almost ghost like howling sound. Replacement main board fixed the noise. I purchased the replacement board for the ice and water (front of the refer) but haven't installed it yet.
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Brian from Woodland, CA
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver
7 of 8 people
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Water wouldn't come out and wouldn't work
After receiving the parts from you guys, by the way, supper fast shipping, next day, installing them took no more than 10 minutes, put the cover plug it in, and fresh nice water coming out. Next day, the ice tray was full of beautiful ice cubes.
So supper happy that I didn't have to buy a new refrigerator and I was able to fix it for under $300. I hope it can last now at least another 10 years.
Thanks
So supper happy that I didn't have to buy a new refrigerator and I was able to fix it for under $300. I hope it can last now at least another 10 years.
Thanks
Parts Used:
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rafael from Pompano Beach, FL
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers, Screw drivers
9 of 14 people
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Ice would not dispense
By reading another customers tip I decided that my problem was the exact same. I had to order the entire motor not just the auger because the motor shaft was stripped. Once you remove the motor, hold the shaft with a pair of vise grips and use a screw driver to turn the auger off clockwise. The threads are reversed. The new auger screws easily onto the new motor counterclockwise and installing back into the fridge was a snap.
Parts Used:
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Henry from Larose, LA
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
10 of 17 people
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Stopped cooling
Removed panel from inside the back of the freezer section, by removing four screws. Then, sprayed the ice build-up on the coils, with hot water until all of the ice was melted away. (Note: be certain to plug the drain hole, and use several towels to catch the water drainage. ) Removed the Defrost Heater Element by removing two holding screws. Unplug the unit and pluged-in the new unit and replaced all screws as originally mounted.
Parts Used:
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Curt from Selma, NC
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Screw drivers
8 of 11 people
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refrigerator and freezer would not cool down.
First, we called Sears Repair and had a technician come to our home. He stated the motherboard had gone bad probably due to a power surge (we had no surge protector on the appliance). His price for repair was $465.00. We opted to go online for the part and found it for $165.00 through PartSelect.com. It was a very simple procedure of removing the old and installing the new. A few turns with the nut driver to uncover the part, a few tugs with the pliers to disconnect and voila!.. The fridge was back to cooling in no time.
Parts Used:
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John from Lakeland, FL
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Pliers
6 of 6 people
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Low water flow from indoor water dispenser
Disconnect main water line from behind refrigerator
Remove bottom panel from refrigerator
Disconnect hose from water valve
Remove metal hose guard from top left of refrigerator Carefully remove plumbers putty from around filter hose (you will be reinstalling this putty around new hose assembly)
Inside refrigerator remove MWF water filter and guard, and then remove two screws holding filter assembly in place (this requires socket set with 4” extension bar)
Carefully pull filter hose assembly towards you from front of refrigerator. Once assembly is out remove Styrofoam cover from old assembly and install on new assembly
To reassemble, simply follow this process in reverse. Good luck
Remove bottom panel from refrigerator
Disconnect hose from water valve
Remove metal hose guard from top left of refrigerator Carefully remove plumbers putty from around filter hose (you will be reinstalling this putty around new hose assembly)
Inside refrigerator remove MWF water filter and guard, and then remove two screws holding filter assembly in place (this requires socket set with 4” extension bar)
Carefully pull filter hose assembly towards you from front of refrigerator. Once assembly is out remove Styrofoam cover from old assembly and install on new assembly
To reassemble, simply follow this process in reverse. Good luck
Parts Used:
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Ricky from Virginia Beach, VA
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable)
7 of 9 people
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GE Profile Arctica food locker was below freezing
The trouble shooting information on the web site indicated that the damper door within the climate control unit may be broken. This was easily confirmed and the replacement of the climate control unit immediately returned the food locker temperatures to the digital electronic thermostat settings. The part has an improved ventilation gasket interface between the food locker and freezer. The unit works perfectly again, and the food locker temperature is exactly what the thermostat setting is.
Parts Used:
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Frederick K from Kingston, TN
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
7 of 9 people
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Water in door dispensor quit working
First, I turned off the water supply line to the refrigerator from the house at the wall and unplugged the power cord. Secondly, I removed the small screws that hold the piece of cardboard over the opening in the lower left corner (rear of the refrigerator) by the compressor. Thirdlyl, I removed the other end of the water line where it attaches to the water valve with an adjustable end wrench. Then I removed the small screw that holds the double water outlet valves to the refrigerator frame. I then removed the water valve by pulling it out of the rear of the refrigerator, unplugged the electrical connections, and cut the water lines where they enter the valves. I then plugged the electrical connectors into the new valves and pushed the hoses into their respective openings. These are one-way connectors - once you push them in (firmly) they will not leak or come back out. All I did then was replace the valve and secure it with the one little screw and then replace the cardboard piece onto the rear of the refrigerator. Don't forget to turn the water supply back on. That's it!!
Parts Used:
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Richard from Temecula, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver, Wrench (Adjustable)
7 of 9 people
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Old tray had split hands.
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Mark from LAKE WORTH, FL
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
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Stripped Front Leveling Roller & Screw
Raised side of fridge enough to get 1/4" ratchet with 1/4" socket under roller wheel assy. Removed three hex-head screws to separate damaged wheel assy from fridge frame. From panel below fridge compartment, backed-out stripped leveling screw. Mounted new roller assy and then threaded in new leveling screw from front. Lowered fridge and adjusted leveling screw for proper height. Suggest putting a 2x4 under fridge for safety when hands are under unit.
Parts Used:
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George from ARLINGTON, VA
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Socket set
6 of 6 people
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water dispenser was slowly leaking
Shut off water supply. Unplugged refrigerator. Removed cover. (6 screws -- nutdriver will come in handy). Removed screw securing water valve to frame (again the nutdriver). Unplugged red and white power connectors to solenoids. Using channel locks, loosened nut holding main water supply to valve and removed. Depressed compression fittings to valve and pulled out plastic water lines that supply water dispenser and ice maker. Reconnected main water supply to new part. Pushed both water lines into respective fittings of new part. Reconnected power supply to solenoids. Attached new part to frame with screw. Replaced back cover. Turned water supply back on. Plugged refrig. back in. Problem solved! Savings = $300!
Parts Used:
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Robert from Huber Heights, OH
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Pliers
6 of 7 people
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Coils in Freezer over frosted restricting air flow.Warm Frig.
1) Unplug Refrigerator. Remove all shelves and light shield in the freezer.
2)Remove panel covering refrigeration coils inside freezer in back. Two hex head screws w/nut driver.
3)Remove the defrost heater using phillips screw driver. Two screws.
4)Unplug two quick disconnect stakons and wires from heater.
5)Plug the wire coming down the right side into one side of the new heater and plug the shipped white wire into the other quick disconnect spade at the heater.
6)Install the new dual element defrost heater into the same place where the old was. Connections to the right.
7)Route the wire that was on the left across the top of the coils and down the right side.
8)Bring the existing wire from the left side down the right side and the white wire up the right side. Wires should not be tight at all and do not remove the tape at the stakon.
9)Now wires need to be cut (if necessary)and crimped together in the shipped stakon. This stakon looks like a wire nut.
10)Wires should be tucked gently into the styrofoam up and down the right side. Wirenut should be positioned so that water can not collect in it.
11)Replace the panel over the cooling coils.
12)Plug Refigerator back into the wall outlet. Put shelves and light shield back in.
13)My refrigerator is now working without a problem. It's been est two weeks.
Ice maker is also working correctly.
2)Remove panel covering refrigeration coils inside freezer in back. Two hex head screws w/nut driver.
3)Remove the defrost heater using phillips screw driver. Two screws.
4)Unplug two quick disconnect stakons and wires from heater.
5)Plug the wire coming down the right side into one side of the new heater and plug the shipped white wire into the other quick disconnect spade at the heater.
6)Install the new dual element defrost heater into the same place where the old was. Connections to the right.
7)Route the wire that was on the left across the top of the coils and down the right side.
8)Bring the existing wire from the left side down the right side and the white wire up the right side. Wires should not be tight at all and do not remove the tape at the stakon.
9)Now wires need to be cut (if necessary)and crimped together in the shipped stakon. This stakon looks like a wire nut.
10)Wires should be tucked gently into the styrofoam up and down the right side. Wirenut should be positioned so that water can not collect in it.
11)Replace the panel over the cooling coils.
12)Plug Refigerator back into the wall outlet. Put shelves and light shield back in.
13)My refrigerator is now working without a problem. It's been est two weeks.
Ice maker is also working correctly.
Parts Used:
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Timothy from Hartford, MI
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver, Screw drivers
7 of 10 people
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