DE23CD Maytag Dryer - Instructions

All Instructions for the DE23CD
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After a period of the dryer not being used, the idler pulley wheel froze up on the shaft of the idler pulley arm.
3 of 3 people found this instruction helpful.
  • Alan from BETHESDA, MD
  • A Bit Difficult
  • More than 2 hours
  • Nutdriver, Pliers, Screw drivers, Socket set
This should have been a simple repair, but turned out to be time consuming and moderately difficult. I hope these instructions will help anyone who encounters the problems described here.

After a period of the dryer not being used, the idler pulley wheel froze on the shaft of the idler pulley arm, so I needed to replace both parts. After mounting the new wheel and two washers on the new arm and securing with a retaining ring, I went to install this assembly by going in through the small access panel at the rear of the dryer. I slid the belt off the old idler pulley wheel and unhooked the spring from the idler pulley arm; the arm was mounted on a sleeve fastened to the motor bracket by one screw. All that should have been necessary was to back out that screw and replace the old idler pulley assembly with the new one.

That is where the trouble started. Backing out the screw with a socket driver, I found it would go a few turns, then start to bind. I tried turning it in and out to get the threads to engage, but it kept binding. Eventually I gave the screw a hard turn, and then it would turn freely but not move in or out.

Looking on the internet for advice, I found a video that asserts for another model Maytag dryer using the same type of mounting for the idler arm, that there is a design flaw. You can find the video by searching for “Maytag dryer idler pulley defect”. According to the video, the sheet metal screw used to mount the idler pulley arm can gradually loosen due to the pressure and vibration, and begins to “waggle” which eventually damages the threads. I believe this is what happened to my dryer. The video suggests replacing the sheet metal screw with a machine screw and nut for a more durable union.

So now I understood how the screw could be stripped just sitting in the dryer, but that didn’t help me get the screw out. Working through the rear access panel, I tried pulling on the screw head with several types of pliers, pushing the point from behind with a piece of wood while turning the head with a socket driver; eventually I was able to use a pry bar under the screw head and sleeve to apply pressure while turning the head, and with that method the screw backed out. With the screw removed, it could be seen that the threads in the middle part of the thread length were almost completely worn away.

The screw sleeve got somewhat deformed in this process so I ordered a new one, along with an exact replacement sheet metal screw, hoping the threads in the hole were still intact. With the old idler pulley arm now removed, I could transfer the old idler bracket spacer to the new idler pulley arm. When the ordered parts arrived and I tried to mount the idler pulley arm, the new screw would go in only a couple of turns before binding. Rather than risk winding up in the same situation by forcing the screw, I decided to use a machine screw and nut instead.

The original sheet metal screw was a #10. A machine screw the same size would not fit through the hole, and I could not fit my drill into the dryer cabinet in a position to enlarge the hole, so I used a #8 machine screw with a nut and lock washer. First I put some grease on the contact areas of the screw sleeve and idler bracket spacer, then inserted the machine screw through the hole and put the lock washer and nut on the other side of the mounting. The space around the nut is very limited, and most of my tools were too large to hold the nut while the screw was tightened. It was too small for a socket or adjustable wrench, and the clearance from the exhaust duct was too small for the handles of most tools. Eventually, I found a needle nose pliers with short handles that did the job. A thin open end wrench might also work. Then I reconnected the spring and belt to the idler pulley assembly, and closed the access panel. So far the dryer works, but if the #8 screw turns out to be not strong enough, I could get an extension for my drill and enlarge the hole to fit a #10 machine screw and nut.

Looking back on the job, the most difficult part of this repair was removing the damaged screw. This and several other steps might have been a lot easier if I had removed the motor bracket (where the idler pulley arm is mounted) from the dryer and worked outside the cabinet. Part Select has an excellent video “Replacing the Drive Motor” that shows how to do this. It would be a lot of disassembly work, but for someone with good assembly skills could be easier in the long run.

Hopefully most folks out there who replace the idler pulley arm on a dryer will find an easier situation than I did. But for any who have to deal with a stripped mounting screw, I hope this summary will help you resolve it.
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drum support roller had come apst from bearing and was making a squealing noise when dryer was running
3 of 3 people found this instruction helpful.
  • David from Calvert City, KY
  • Really Easy
  • 15 - 30 mins
  • Nutdriver, Pliers, Wrench set
first i removed the screws holding back cover. Then I remeved nut from tumbler roller shaft. Then I slid shaft from roller .I removed roller then replaced with new one. Installed new shaft then replaced back cover. recieved parts from parts direct very promptly & they were the right parts the first time thanks very much
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Replaced door switch
5 of 9 people found this instruction helpful.
  • Joseph from Colts Neck, NJ
  • Really Easy
  • 15 - 30 mins
  • Screw drivers
Door switch was very easy to replace as it simply snaps in for the outside and you just clip on the two control wires that already have clips on them.
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Dryer No longer shuts off When Door Opened
3 of 3 people found this instruction helpful.
  • Conrad from CHESAPEAKE, VA
  • Really Easy
  • 15 - 30 mins
  • Screw drivers
All you need for a Maytag is a snub nose Philips screw driver. The screws on the front panel are at the bottom angled down, so a regular length Phillip's won't work. Just unscrew the 2 screws, then lift the panel up and out. Careful not to pull out too far, there are 2 wires attached to the switch. The replacement switch is NOT an exact copy of the old one. My Maytag is over 30 years old and it only had 2 prongs on the switch. The new one has 3. Don't let that throw you. It is the same size. Just attach, 1 wire to the bronze connector & the other to the silver. Push the switch into the door opening, re-attach the door. Total time 20 minutes. Saved well over $100 in a service call. Anyone with an IQ above freezing can do it.
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Dryer door would not stay closed
4 of 6 people found this instruction helpful.
  • William from Fullerton, CA
  • Really Easy
  • Less than 15 mins
  • Screw drivers
1. Popped out old latch from dryer with a screw driver and pressed in new latch with fingers. Did not need to replace the part that is in the door. Very simple repair.
2. Lint filter was worn out and needed replacing.
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Dryer would run and get hot but lose heat in about 4 minutes.
4 of 6 people found this instruction helpful.
  • Thomas from Wasilla, AK
  • A Bit Difficult
  • Less than 15 mins
  • Screw drivers
Replaced a bad 240 volt heat relay and the problem was solved.
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Slide Was Worn Down To Bare Metal
4 of 6 people found this instruction helpful.
  • Bill from Frisco, TX
  • Really Easy
  • Less than 15 mins
  • Nutdriver, Screw drivers
Took the front off , removed front drum support, drilled out existing rivets, & replaced slides,riveted them in place,and re-assembled.
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Squeaking noise
3 of 4 people found this instruction helpful.
  • Charles from Daphne, AL
  • Easy
  • 30 - 60 mins
  • Pliers, Screw drivers, Socket set
I had replaced belt, but the noise continued. Ordered new rollers and washer. Removed the front panel by tipping the dryer back against the wall and removing two screws at the bottom of the panel. Tipping the dryer makes it easy to remove the front panel. Removed the front drum support by removing four (4) screws. I was then able to just move the drum enough to have access to the rollers. Didn't even have to remove the belt. Replaced the rollers. Needed special pliers to remove and replace the retaining rings. Put the drum back into position and mounted the front drum support. Tightened four screws and then put the front panel back on. Plugged it in and tested it. Problem solved. Took about 35 minutes. Thanks
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Squealling clothes dryer.
3 of 4 people found this instruction helpful.
  • Stephen from Port Jefferson, NY
  • Easy
  • 1- 2 hours
  • Screw drivers, Socket set, Wrench set
Undid two screws in lower front of dryer and popped off front. Removed screws holding lint screen duct and brackets supporting tumbler and removed duct and tumbler quite easily. Pulled, cleaned and oiled rear rollers, replaced front glides, and thoroughly cleaned exhaust duct of lint. Put new belt into position on the roller before sl iding tumbler back in, then pulled belt over tumbler as it went in. Be careful to follow belt path directions correctly.
Key to this repair was obtaining the parts so easily from Parts Select.com. Ordered at 2pm and had them 2pm the following day. Unbelievable! These machines are relatively simple to keep running when the parts are available so easily. Thanks for great service.
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Button to start dryer
4 of 7 people found this instruction helpful.
  • Loretta E. from Miamisburg, OH
  • Easy
  • Less than 15 mins
  • Screw drivers
Per instructions I printed off online: took off door, then the front panel. Pulled out the old switch/button, connected the new switch/button, made sure the new button was working; put the panel back on then the door and DONE!
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dryer filter screen broken
3 of 4 people found this instruction helpful.
  • suzanne from Ottawa, IL
  • Really Easy
  • Less than 15 mins
I didn't think it would fit as it looked bigger then the old one, I called the service department and they were very helpful. They made note of the fact that I had called with questions in case I had to call again, but it worked, and no one laughed at me. It was very nice of them. Thank you for all the help
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One of the roller shafts was worn
3 of 4 people found this instruction helpful.
  • William from Springfield, OH
  • Really Easy
  • 15 - 30 mins
  • Nutdriver, Screw drivers
Replaced both rollers,shafts, bearings and snap rings.
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Blower wheel stripped
2 of 2 people found this instruction helpful.
  • john from North Liberty, IA
  • Easy
  • 1- 2 hours
  • Nutdriver, Pliers, Screw drivers
opened the front with 2 screws, removed 4 screws to access blower, removed spring clamp and split ring, pulled off old part and replaced with new and put back together.
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Broken belt
3 of 5 people found this instruction helpful.
  • Stephen from Crawfordsville, IN
  • Easy
  • 1- 2 hours
  • Nutdriver, Screw drivers
There were two screws to remove the front of the dryer. Then 4 screws to remove the front drum support. Remove the drum. Then one nut each on changing the back drum support rollers. Assemble the drum and front support in reverse, and door front, don't forget to put the new drive belt ovre the drum. Then from the rear panel opening, o ne screw to change the idler assembly. Easy
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Part access but easy solution!
2 of 2 people found this instruction helpful.
  • Amy from POCATELLO, ID
  • Easy
  • 1- 2 hours
  • Screw drivers, Socket set
Overall, the repair was pretty easy. I'm a 52 year old woman who has never done drier repair. I replaced both front glides, both drum support roller wheels, the idler pulley wheel and the tumbler and motor belt. Including vacuuming out the inside of dryer and washing down the inside and outside of dryer with cleaning wipes, the whole proj ect took me 2 hours. (if done individually, time would have been 20-30 minutes). You must have correct tools, so I did have to purchase two tools that I didn't have. My only suggestion in replacing the idler pulley wheel and the tumbler/motor belt would be to take the small access panel off the back of the dryer for easier access to the parts.
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All Instructions for the DE23CD
91 - 105 of 808