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CT9800SH3SS General Electric Microwave Oven Combo - Instructions

All Instructions for the CT9800SH3SS
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Opened door to get food put more food in closed door it wouldnt work
Everything worked on the display light inside worked but when you closed the door and set time it would start counting down but not heating nor would the turntable turn. Started reading troubleshooting chart and first thing I did was removed the cover and checked door switches and found primary door switch wasn't working so I ordered a new one installed it and it worked. Anyone doing this has to be very careful because of the stored energy in the capacitor is strong enough to kill.
My micro is only 2 years old so I was hoping it wasn't anything major.
Parts Used:
Primary Door Interlock Switch
  • Henry Totten from GROVES, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
4 of 4 people found this instruction helpful.
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The oven was burning when cooking at same temperature we always cooked it on
there was one screw holding it on the back wall of the oven. It was easy enough that my daughter installed it with my guidance.
Parts Used:
SENSOR Assembly
  • Don from HASLET, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
5 of 7 people found this instruction helpful.
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runs but does not heat
I removed the main cover ( torx security bit required) and tested the magnetron, capacitor, diode and door interlock switches according to instructions found on the internet. The capacitor and diode tested good but the magnetron looked burnt and corroded on the tip. The magnetron I received was an exact replacement for the original. It was easy to replace the magnetron which arrived in 2 days standard shipping. I also cleaned the fan while I had access to the inside area. Hoping to get another 18 years use from the microwave!
Parts Used:
Microwave Magnetron
  • Scott from PIEDMONT, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
4 of 4 people found this instruction helpful.
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mICROWAVE WOULD NOT HEAT
I REMOVED THE TOP PANEL OF THE MICR0WAVE AND THEN REMOVED ONE SCREW TO REMOVE THE CONTROL PANEL. rEMOVED OLD SWITCH. SNAPPED IN NEW SWITCH AND CONNECTED WIRE. REPLACED CONTROL PANEL AND UPPER PANEL.
Parts Used:
Primary Door Interlock Switch
  • Peter from Bessemer, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
5 of 8 people found this instruction helpful.
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Replaced under hood surface light bulb
Very easy to replace. This replacement part is the perfect fit for my microwave since the original part has been discontinued. It does have the night light and bright light feature.
Parts Used:
HALOGEN LAMP
  • Dottie from NEW MILFORD, CT
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
4 of 5 people found this instruction helpful.
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The part was burnt and was causing sparking inside the microwave
Removed the old canopy mica, it has tabs that slip into slots on the top of the microwave. Then installed the new part, the tabs are inserted into the same slots.
Parts Used:
Microwave Canopy Mica
  • Bill from MAGNOLIA, TX
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
3 of 4 people found this instruction helpful.
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Fan motor not operating
Removed screws from front of oven, placed a table under oven 2” below, places two rollers on table and pulled out the oven. Removed screws, replaced fan and reassembled. Move into place and secured front. Cleared faults and worked perfectly.
Parts Used:
MOTOR CONVX
  • John from HAVERTOWN, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers, Wrench set
2 of 2 people found this instruction helpful.
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Turntable motor was making noise
Unscrewed and dropped the bottom panel of the Advantium on its rear hinge, disconnected the light and the motor, removed the motor screws, and replaced the motor. Very simple.
However, not related to the Advantium or the motor, trim had been applied to the bottom of the wall cabinets after installation of the Advantium. This trim prevented the lowering of the panel (and future removal of the whole oven), so I had to chisel and file and repaint the trim to get it out of the way.
Parts Used:
Motor, Turntable
  • Allan from LOUISVILLE, KY
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
2 of 2 people found this instruction helpful.
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Microwave not turning on. All other functions operate
DISCONNECT THE POWER CORD and discharge the capacitor
Leave unplugged overnight
Remove vent grille by removing the 2 philips screws
Remove the LED panel by removing 1 phillips screw
Disconnect all connectors that plug into back of the LED board completely
Remove the wires from the switches (3) at the inside edge of the microwave door
Gently remove each switch housing and test all three switches for continuity
Carefully replace non-functioning switches and reassemble the panel
GOOD LUCK
Parts Used:
Primary Door Interlock Switch
  • Tom from DENVER, CO
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers
2 of 2 people found this instruction helpful.
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Frost build up on bottom to ice bin and delivery chute in door creating ice blockage
Remove the ice bin.
Turn the ice maker selection to "OFF"
Use small flat blade screwdriver to open the plastic ears on the electic plug in connectiion
Use #2 Phillips screwdriver to remove the screw on the front left side of the ice maker
Pull the ice maker forward until free of the two studs in the left side rear of the freezer wall
Check to see if the supplied water chute is the correct size for your application, if not remove the water chute from the old ice maker and place it on the new one.
Place the new ice maker in the freezer connecting the slots on the left read with the studs on the left wall
NOTE; IF THE ICE MAKER DOES NOT APPEAR TO BE LEVEL HORIZONTALLY REMOVE IT AND CAREFULLY REINSTALL IT TO ACHIEVE LEVEL
NOTE: ENSURE THE WATER DELIVERY TUBE RESTS IN THE RECEIVER TRAY
Reconnect the electrical plug ( needle nose pliers may be helpful in aligning the male plug with the female plug)
Move the selector from "OFF" to "ON"
Replace the ice bin and close the freezer door
Parts Used:
Microwave Fuse
  • Ronald from PONCA CITY, OK
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
3 of 5 people found this instruction helpful.
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Bad door switch and divide
Remove upper grill, then control panel, then 2 screws hold door switch mounting bracket, that will let you roll the switches out to work on them. Remove each switch by carefully pushing back retainer clips. Diode a long pair of needlenose pliers is helpful. The control board in front of capacitor comes out with a flat screwdriver and pry up. Removing grnd wires helps
Parts Used:
Diode Cable Monitor Interlock Switch Primary Door Interlock Switch
  • Robert from COLORADO SPGS, CO
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
3 of 6 people found this instruction helpful.
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the TCO is a temperature fuze on the side of the exhaust outlet. When the exhaust registers too high a heat temperature the fuze blows and stops the entire unit from working.
I replaced the TCO (fuze) through the vent opening after removing the vent cover and several small panels with a screw driver for visible access.. Some of the screws require a small offset screwdriver because of the limited access. I did not have to drop the unit from the wall over the range and was able to access through the vent opening to replace to failed TCO with a new one. The TCO is wired in-line with the power and other fuses to the unit and when it fails the enitire unit is cold with no power to lights or function of any kind. The GE service rep. said that the unit needed a new smart board but that was not the problem and they are no longer made for the older unit. I discovered the repair by looking at YouTube for repairs for the GE Advantium 120 microwave/convection combo unit.
Parts Used:
THERMOSTAT
  • James C from ARLINGTON, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
2 of 3 people found this instruction helpful.
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Burned out magnetron
Removed cover
Disconnected capacitor from old magnetron
Removed old magnetron
Installed new part
Connected capacitor
Reinstalled cover
Parts Used:
Microwave Magnetron
  • Dewey from MADISON, AL
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
1 person found this instruction helpful.
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M/W would not start. control panel OK
unplugged power
removed main black cover.
located part WB24X10047 and replaced
Parts Used:
Primary Door Interlock Switch
  • Jeffrey from FULSHEAR, TX
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
1 person found this instruction helpful.
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MOTOR STILL DOES NOT TURN
PER YOUR INSTRUCTION
Parts Used:
Motor, Turntable
  • Robert P. from DEDHAM, MA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
1 person found this instruction helpful.
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All Instructions for the CT9800SH3SS
31 - 45 of 82