CSX20BABEAD Hotpoint Refrigerator - Instructions

First I removed the two screws that hold the element in place. I then pulled the element out about 3 inches and disconnected the two wires..

First I removed the freezer compartment backplate by unscrewing three screws. Then I unscrewed the 2 screws holding the heater element in place. While holding it in one hand I pulled the wires off, one on each end of the element. Then replaced it with new part and put it all back together. Piece of cake.

I didn’t do the repair because I ordered two grommets. When they arrived, one of the packages was empty! Instead of just sending me another one, they refunded the part so I still need one. By the way, I was not refunded half the shipping either which was more than the part itself.

Followed the video describing the repain and the written directions. The Video is excellent and made the job easy to follow

This fridge had this same problem 4 other times, each time about 1 yr apart. Being as I considered myself ''mechanically challenged'' my wife always contacted her favorite appliance repair man. However, he was unavailable, so wife was gearing up to go ahead, bite the bullet, and buy a new fridge. We really didn't want another bill to worry with so she suggested I try the repair myself. She'd watched the repairman do it the last couple of times and ensured me it would be ''a piece of cake'' plus save us some bucks and put off an added expense at least a little longer. Ordering the part from this site was simple. The fridge did have the old 1 bulb element and the new one was the 2 bulb element so I was afraid I'd have to do some splicing, but lucked out and the wire was easily redirected and reached without any stress or problems to plug into the new part. She watched the install video and was able to talk me through it without any problems. We saved at least $125 install bill, plus put off making a big item purchase a while longer. I hope the new 2 element defroster does a better job and we might just get 10 more years out of 'old faithful'!

Turned the wire protector to the side. Turned out the old bulb and replaced it with the new. Turned the wire protector back in place and I'm like new.

So our food was not staying frozen or cold so as usual i was thinking huge bill. I deceided to take a look for myself not knowing anything about a freezer. After removing all the food I noticed ice on the back part of the fridge so I just started to remove the back panel and as soon as I did that I heard the fan breath a sigh of relief. So I defrosted the block of ice and put it back together.

a few days later same thing. So on to the trusty Internet. I found partselect and helped me discover the problem of a faulty defrost heater ( who would think a heater in a fridge) Anyway I ordered the part and it was at my door in 2 DAYS!!

Thanks to PartSelect for saving me a ton of money and time. Great site! and company!

Removed 2 screws replaced new part very easy

First I removed glass shelf on top of rail. I then removed the two screws holding rail to refrigerator side. Next I installed new rail using same two screws. Finally I replaced glass shelf on top of rail.

took 2 philips screws out,took off rail,and then nreverse.these steps,

When the part first arrived I thought that I had ordered the wrong one. It was a dual element heater while the one in the freezer was a single. After reading the instructions it gave specific info on how to replace a single element with the dual. It was VERY easy to replace. i had manually defrosted the coils a couple of days before but they were already covered in frost. I know that I should have manually defrosted them again but I installed the new element anyway and it started working instantly (must have caught it on the 'on' cycle or when I repowered the fridge it started the 'on' cycle). The coils were defrosted within a few minutes. Amazing. Very easy to follow instructions.

First I pulled the door up to the top hinge and propped it up with phone books. Secondly I used a nutdriver with an 8mm attachment and removed the bottom hinge. Thirdly, I removed one screw from the bottom of the door with a socket and 8mm attachment and removed the broken cam riser. Being careful as to take note of how the cam was positioned. I then attached the new cam riser to the bottom of the door, attached the bottom hinge to the refrigerator, making sure the pieces (cam riser and plastic on bottom hinge) matched up and after everything was tight, removed the phone books. Remember to first remove the vent on the bottom of the refrigerator and it is much easier to maneuver the door if you empty the contents on the inside. Very easy, I am not very mechanically inclined and this is the first job that I finished in the amount of time as stated. Also, do not chance just the riser as both pieces will be worn. Hinge assembly comes with all you will need.

Removed panel, then removed single coil unit and replaced it with double coil unit that was sent to me. Refrigerator now working fine.

Parts select sugested checking the freezer side on the side by side if there was frost on the back panel. I took the back panel off on the freezer side inside the freezer. I found that the freezer coils were full of ice.Had to use a hair dryer to melt all the ice. The heater element was bad on the bottom of the freezer. I ordered a new defrost element an installed in 40 minutes and is running fine.You can still use the refrigerator until the new part comes in if you melt off the coils.It will last about 2 weeks.

Considering that I am a woman who knows nothing about repairing or let alone anything about refridgerator parts etc.... It was very easy.

First I went on line to see if I could even figure out what may be the problem with my refridgerator. After hearing similar stories on this site I thought I would try to order a new heating element since it wasn't that expensive and hopefully save me lots in $$$ have a repair man come out.
I removed the shelves in the freezer portion and then removed the back panel. I had to wait for the freezer to defrost, then I removed the burned out heating element which is about 10 inches long and replaced it with a new one.
It was so simple and probably would have taken less time if I had the freezer already defrosted.
Now the refrigerator is working like new and I fixed it all by myself without the help of my husband!!!!