CHW8990CW0 Whirlpool Washer - Instructions
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Both outside door handles turned very beige
Everything worked perfectly---thanks to the suggestion of your call center agent. She suggested that since the replacement door handles were no longer available, I should consider repainting them--it worked like a charm. Please tell her she was a life saver. We rent that house in Fl and my returning tenants had complained about the discoloring refer handles. Thank you
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Howard from Boynton Beach, FL
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver
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Drain pump was not working properly
First, I watched the video again just to make sure I had a firm grasp of the task ahead. I gathered up the tools and proceeded to begin. First obstacle: getting the washer tilted back enough to put the blocks under the front feet. The washer was sitting inside a square water pan with a drain connected directly under the middle of the washer. Therefore, the water pan did not move and I could only get the washer moved out far enough to 'barely' put the blocks underneath. Second obstacle: a clump of hair had gathered at the bottom portion of the door unnoticed and caused a slow leak from the bellows. This leak dripped down and rusted out two of the three screws. I had to use a socket set to get the screws out. Third obstacle: getting the pump removed from the bottom of the washer. With the drip, the pump had stuck to the bottom of the washer. Trying hard not to get cut on the sheet metal bottom, I pushed and pushed and pulled until finally the pump let loose. From that point on..smooth sailing just like the video. Washer fixed!
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Daniel from Ruther Glen, VA
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Pliers, Screw drivers, Socket set
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Leaking flex pipe
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Fred from West Seneca, NY
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Difficulty Level:A Bit Difficult
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Total Repair Time:1- 2 hours
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Tools:Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable)
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Whirlpool Front loader washining machine F21 error code
Unplugged washer first! Removed front bottom panel by removing three screws, unscrewed the Drain Plug assembly by turning drain plug counter clockwise with a bucket to catch excess water from washer. Used pliers to remove spring clamps from washer agitator drain hose and then removed the spring clamp from the hose going to drain. Checked hoses for obstructions, then Slide Drain Pump assembly up to the right to remove. Then installed new Drain Pump assembly by sliding pump into slot to the left. Connected the agitator and drain hose to new Drain Pump and fastened with spring clamps. Plugged in AC line cord and turned washer on and started a quick wash cycle to check for leaks and to see if the water drained from washer properly. The water drained from washer and error code did not appear. The error code F21 reappeared during the second wash cycle. After closer inspection with a flash light, I found a large piece of cloth caught between the washer agitator and washer tub covering the drain by shining the flash light up towards the Agitator tub. This was solved by removing the Drain Pump assembly and all of the drain hoses again. Then removing the the large hose from the agitator tub and then removing the large piece of cloth from agitator tub. After reassembly, the washer worked like new!
Parts Used:
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Don from Lyndeborough, NH
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Difficulty Level:Easy
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Total Repair Time:1- 2 hours
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Tools:Nutdriver, Pliers
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F21 code
Thank You so much for the other stories folks wrote on here! We were getting an F21 code on a regular basis. After finding a necklace and about $2.50 in change in the filter tray we found the problem. Over time I thought the washer was getting louder but it was so gradule that we really did not realize it.I had read other posts on here and ordered a new pump. After taking out 3 screws and 2 clamps the pump came right out and went in just as easy. Less than 15 minutes and we were back in business with a wisper quiet washing machine,Thanks Again everyone, Mike D.
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Mike from Columbus Grove, OH
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver, Pliers
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drain pump impellar busted
I drained the water out of the pump area. Then took off all clamps and holding brackets. Next I pulled off the quick connect power plug. Then I put new pump in the way I took old pump out. The hardest part was unscrewing the bracket from underneath the washer. Cloth washer working fine.
Parts Used:
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jeremiah from royalton, MN
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver, Pliers, Socket set
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Latch broke
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Denise from Rowland Heights, CA
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
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door strike broke
other than needing a new type of screw driver (not philips or flat head, but rather a starfish looking thing), the replacement was simple. took 5 minutes (after finding the correct driver)
Parts Used:
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Monica from Austin, TX
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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replace drain pump
The only issue I had was getting the hose from the tub re-installed, but that was my fault, the pump went right in. It couldn't have been easier. I was very pleased, received the replacement pump in just a couple of days, packaged very well for shipping, and had it installed in a matter of minutes. It took longer to take off front panel to access pump than it did to install it. Very pleased with "Part Select".....will use again!
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Mike from Tower Hill, IL
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers
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would not drain or spin
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DAVID from HARRAH, OK
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver, Pliers
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Drain Pump Stopped working
Took of the panel, unscrewed the old drain, screwed the new drain in. Very very simple to do! The first part I received leaked, I called customer service and they gave me a refund and express shipped a new part - no questions asked. Very good customer service!
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Julie from Milton, PA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
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buzzing noise water not draining
unplug washer from outlet carefully tilt back to get at underside of washer remove bottom panel. pump location lower right front. remove two hoses from back using pliers keep note on hose location. remove two bolts on underside of machine slide pump to the right to release from rubber holders to install reverse the process also good idea to use the new hose clamps that come with your new pump and the rubber mounts if they are included
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brian from turners falls, MA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver, Pliers
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Would not pump out water, F21 codes checked and cleared all hoses and trap before pump still no luck.
Well first of all when you buy this washer, the salesperson should tell you about checking the drain catch (ahead of the pump) and emptying out whatever get's caught in there. Never had a clue until it wouldn't work, then did a search on the internet, and darn if I didn't find specific instructions on how to open and clean out. Mine was packed full of hair pins, small change, lint, buttons, etc, all kinds of stuff. Guessing that is why the pump went out in the first place, it was so packed full that the pump could not draw any water through. But even after I cleaned it out, the pump was already shot. So called a service man, he said the pump would cost me around $200, then his labor to put it in, plus a $68 service call to just come and look at it, and $68 when he comes back to replace it. So I searched the internet for how to replace, came up with a very detailed You Tube video on how to replace Whirlpool Duet Pump. So ordered my pump from PartsSelect, just over $100, and replaced it myself. Super easy, only about 5 minutes. Thanks! —A very determined housewife!
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Paul from Durango, IA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver, Pliers, Screw drivers
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Washer washed cloths then would not rinse
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kevin from elizabethton, TN
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver, Pliers, Screw drivers, Socket set
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intake valve was leaking
turned off water to mach. removed the top off the mach. with scket, removed old valve and replaced it with the new one, very easy.
Parts Used:
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LINDA from CHESTERFIELD, SC
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Socket set
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