AMV5164AAS - Instructions
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Missing the turntable actuator gear
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Mitchell from HOLLY, MI
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
2 of 2 people
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Burned out bulb
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Theresa from OVERLAND PARK, KS
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
2 of 2 people
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Oven would not start when closing door.
Removed some cosmetic panels. Removed the assembly with micro switches. Examined the faulty switch by checking the clicking action of switch. Two others were ok by this method. Replaced the switch with new one. Works fine so far. Thanks to web site and YouTube videos.
Parts Used:
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Raymond from DEPEW, NY
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
4 of 8 people
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Microwave door would not shut completely and would not activate switches
After checking all three switches for continuity I determined that the plastic door lever had warped or gone out of wack. After shutting off power at the breaker box I removed the door, the inside trim piece around the inside of the glass. Removed the black two prong door lever, reattached the new door lever and then reinstalled the trim piece and all screws. Works fine now. Easy fix just make sure your switches are all ok then replace the door lever.
Parts Used:
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Timothy from DELAND, FL
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
2 of 2 people
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Replacement of hood light bulbs
Unplug the microwave. Then remove the six screws that hold the lower panel which has the light bulb cover and a couple of vent filters. The light bulb sockets are on a fixture that is connected by a quick connect electrical connector. Disconnect that and the whole panel is free to access the bulbs. My bulbs were very fragile and trying to twist them out resulted in the glass twisitng loose with the base still in the sockets. I needed to use a needle nose pliers to remove the bases and then I replaced the bulbs and put every thing back together
Parts Used:
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Jerry from Pine, CO
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
2 of 2 people
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Microwave oven ran but stopped heating
I had to unmount the over-the-range microwave oven to be able to gain access to the interior of the oven. Complicating removal (and re-installation) was the fact that there is a "pot-filler" faucet installed directly underneath the oven. In retrospect, I should've removed the faucet before doing the repair, but "c'est la vie."
After I got the microwave down, removing the case was also "interesting." I get bonus points for the fact that the previous owner must've had to replace the same diode before - and then re-assembled the microwave case incorrectly - thereby adding to the confusion (BTW, the service manual that I found online said nothing about how to remove the oven's case).
To remove the case, undo all the screws holding it on, and then rotate the case upwards from the back while also pulling the case backwards. There are crimped folds on the inside of the case that mate with the back edges of the front of the oven's chassis, and these folds have to be unclipped from the chassis in order to remove the case.
Replacing the diode itself was the easiest part of the job. The two connectors on the diode are of different types, making it impossible to install the diode with the wrong polarity.
BTW, the diode that had failed was not an OEM diode; I suspect it was a generic component that had been installed by a repairman sometime between 2004-2008 (when our home's original owners still owned the home). On the other hand, the new diode from PartSelect is an OEM part (it came packaged in a sealed Whirlpool bag).
The fact that the oven had stopped heating indicated that it was either the high-voltage diode or the magnetron that had failed. Since a replacement diode costs ~ 1/10th as much as a replacement magnetron, I figured it made sense to replace the cheaper part first. Fortunately, this fixed the problem.
One last thing: I tried testing both the old and new diodes for conductivity and polarity using my volt-ohm meter (VOM), but I was unable to get either diode to "turn on," even though my VOM is powered by a 9-v battery, and I used the 2-Mohm range setting. I guess the test voltage of my el-cheapo VOM isn't high enough to exceed the diode's threshold voltage, (even though I have successfully used this same VOM to test low-voltage diodes).
After I got the microwave down, removing the case was also "interesting." I get bonus points for the fact that the previous owner must've had to replace the same diode before - and then re-assembled the microwave case incorrectly - thereby adding to the confusion (BTW, the service manual that I found online said nothing about how to remove the oven's case).
To remove the case, undo all the screws holding it on, and then rotate the case upwards from the back while also pulling the case backwards. There are crimped folds on the inside of the case that mate with the back edges of the front of the oven's chassis, and these folds have to be unclipped from the chassis in order to remove the case.
Replacing the diode itself was the easiest part of the job. The two connectors on the diode are of different types, making it impossible to install the diode with the wrong polarity.
BTW, the diode that had failed was not an OEM diode; I suspect it was a generic component that had been installed by a repairman sometime between 2004-2008 (when our home's original owners still owned the home). On the other hand, the new diode from PartSelect is an OEM part (it came packaged in a sealed Whirlpool bag).
The fact that the oven had stopped heating indicated that it was either the high-voltage diode or the magnetron that had failed. Since a replacement diode costs ~ 1/10th as much as a replacement magnetron, I figured it made sense to replace the cheaper part first. Fortunately, this fixed the problem.
One last thing: I tried testing both the old and new diodes for conductivity and polarity using my volt-ohm meter (VOM), but I was unable to get either diode to "turn on," even though my VOM is powered by a 9-v battery, and I used the 2-Mohm range setting. I guess the test voltage of my el-cheapo VOM isn't high enough to exceed the diode's threshold voltage, (even though I have successfully used this same VOM to test low-voltage diodes).
Parts Used:
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Forrest from Eugene, OR
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Difficulty Level:Difficult
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Total Repair Time:1- 2 hours
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Tools:Screw drivers
2 of 2 people
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Power Went Completely Out
The power on the microwave went completely out when I went to use it, but there was no power failure for the house or neighborhood. We removed the microwave from above the oven. Took out the screws on the sides and back of the microwave and slid the top back. The line fuse was located on top unobstructed, NOT behind the button panel like some microwave models. As the appliance is over 20 years old the line fuse was quite old. It was really hard to pry it out of its holder and actually broke. I used a vacuum to suck up the dust and glass and it was easier to get out the ends once the middle broke. Popped the new line fuse in, slid the top back on, put in the screws and put the microwave back in its compartment above the stove. Good as new!! We were about to spend money on a new microwave, but thankfully I came across this site. So happy I did!!
This repair was really easy. The part that took the most time was taking it down from it's compartment above the oven and putting it back up there once repaired.
This repair was really easy. The part that took the most time was taking it down from it's compartment above the oven and putting it back up there once repaired.
Parts Used:
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Brittney from LUFKIN, TX
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Difficulty Level:Very Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
2 of 2 people
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Would not start
Watched a you tube video prior to installing new switch. Followed the video which gave me confidence i was up to the task. After removing the touch pad I found my design was not exactly like the you tube model but I found the defective switch, replaced it and put the microwave back together. Works great. Again watch the videos
Parts Used:
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LENNARD from BURNSVILLE, MN
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
2 of 3 people
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No problem
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Janet from PITTSFORD, NY
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers
2 of 3 people
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Door switch malfunction
Take cover off microwave. Check door switches to determine which one was faulty.Remove and replace faulty switch.
Parts Used:
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Sherry from PINELAND, SC
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver, Screw drivers
2 of 3 people
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Light over range burned out
Philips screwdriver
Removed screw (1)
Removed light bulb
Put in new light bulb
Closed door to bulb compartment
Returned screw.
Pro tip! Check how many bulbs you need before ordering. Mine only needed two. I got two. I suspect I’ll buy a new microwave before new bulb burns out again. Ordering/delivery was fast. No need to have spare on hand.
Removed screw (1)
Removed light bulb
Put in new light bulb
Closed door to bulb compartment
Returned screw.
Pro tip! Check how many bulbs you need before ordering. Mine only needed two. I got two. I suspect I’ll buy a new microwave before new bulb burns out again. Ordering/delivery was fast. No need to have spare on hand.
Parts Used:
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Vincent from CHICAGO, IL
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
3 of 6 people
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Replacing top vent filter
Followed owners manual instructions to the letter: removed two top screws, opened the unit door so I could slide out the old filter. We don’t cook much at all in the unit, mostly just heating coffee and reheating leftovers. BUT! The top grill was pretty greasy and needed hot soapy water to clean, including in the depths of the top area. The whole process, especially the company website for part ID and purchase, was slick!
Parts Used:
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Paul from CHARLOTTESVLE, VA
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Difficulty Level:Very Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
2 of 3 people
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Microwave light, turntable, and heat were not working
Remove from cabinetry, take cover off and had a very difficult time removing the plastic form that has the switched in. Replace the lowest of all the switches, and then again very difficult time getting the plastic form back in. Some of the plastic even broke during the process but not any that could prevent it from working as it did before. I had ordered a fuse, 2 packs of 2 switches as there are 3 switches but only had to use 1 to get it working again. Tested after switch install, put the cover back on and reinstalled in the cabinet.
Parts Used:
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John from PEORIA, AZ
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Difficulty Level:Difficult
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
1 person
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suddenly stopped working while in use
i unplugged the unit,unscrewed the outer shell so that all the wiring and internal components were visible.starting at the first of three micro switches i removed the slip on terminals installed the alligator clips too the wires so the switch would now be bypassed.i made sure the wires and clips were not touching anything plugged unit in and it worked.i then installed the new switch and closed up the outer shell
Parts Used:
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Kevin from Colonia, NJ
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers, Screw drivers
2 of 4 people
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Latch broken... Spring off
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Toni bc from PORT ORANGE, FL
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Difficulty Level:Very Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
1 person
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