ACM2160AS - Instructions
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Turntable Motor gears stripped
Had a Trim Kit to remove, just 2 screws on the front to pull it out. Had to remove the tamperproof screws on the back (the outer shell is held on by them). I had to goto a local hardware store as nothing anywhere mentioned I needed this special tool (NOTE!!!!!!!) The bottom had normal phillips head screws. Note: I did not take the entire shell off, just bent it enough so the base plate could be pulled out. This exposed the motor, which strangely enough is NOT held in by any screws, just notches it slides in. Took the old motor out, came out VERY easily (only 1 plug to pull out). The new motors flange tab was bent a little bit so I had to use pliers to bend it back flat so it would fit in the notch on the bottom of the microwave (very easy). Overall A bit difficult due to special tool needed 9at least for me)
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Matthew from Edmond, OK
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Difficulty Level:A Bit Difficult
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
6 of 7 people
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interior lamp burnt out
remove outer cover of microwave, (special recessed star bit required) change bulb, unplug and remove 1 phillips screw.
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leverett from villa ridge, MO
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Difficulty Level:Easy
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Total Repair Time:1- 2 hours
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Tools:Screw drivers
11 of 23 people
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Arcing had caused burned turntable and melted connection to sec. motor.
Note: also had to replace turntable. Removed top cover using secure driver set. Placed microwave on it's front, using a soft towel. Removed edge screws from bottom plate (leaving 4 screws in center attached to heavy transformer). Separated bottom plate from body of microwave (leaving transformer wires still attached) exposing Synchronous motor. Removed two screws holding motor and electrical plug. Swapped new motor in its place. Re-attached bottom plate with its screws. Placed microwave onto it normal position. Re-attached top cover with its secure screws. Installed new turntable inside.
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John from MOUNTAIN VIEW, CA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
5 of 6 people
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Turntable stopped turning
Removed micro bottom - 5 screws. One screw on the motor and a clip. Reversed the sequence, turned it on and watched it turn.
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Ed from MILLS RIVER, NC
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Difficulty Level:Very Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
4 of 4 people
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Turn table in the Micro was broken due to the plastic 3 wheel mechanism that cracked. t
I could just set the new whirly gig in the bottom hole of the micro and it worked. The new part was delivered in 24 hours of my order and hence fixed in 24 hours. Thanks so much Part Select
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Cesa Lynn from Montgomery, TX
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
5 of 7 people
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No heat
Removed case,
Discharged HV capacitor and removed cooling fan.
Unscrewed ground end of HV diode and unplugged from HV capacitor.
Installed new diode by reversing the order. In my case, the problem was the magnetron was bad, so I replaced it as well.
Discharged HV capacitor and removed cooling fan.
Unscrewed ground end of HV diode and unplugged from HV capacitor.
Installed new diode by reversing the order. In my case, the problem was the magnetron was bad, so I replaced it as well.
Parts Used:
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John from SANTA CLARA, CA
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
4 of 4 people
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Turn table would not turn
Took the cover off, had a lot of screws but easy. Removed the old motor and inserted the new motor. Replace the metal cover and it was ready to go. Can't believe I have waited so long to do this. I was going to replace the microwave but could not find the correct size to fit the cabinet.
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maxine from CLEBURNE, TX
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
4 of 4 people
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Old roller piece broken
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Jack from Scottsboro,, AL
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
4 of 5 people
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My turntable wouldn't turn
I took the turntable roller guide, dropped it into the hole, put the plate back on the turntable roller guide; and voila!!! It worked!
Parts Used:
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Yvette from Riverdale, IL
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
4 of 5 people
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Plate stopped rotating - discovered plastic piece that spinner fit into was broken
Remove 2 Philips Head screws on left side of microwave. Remove 3 Philips Head screws from bottom rear of microwave. Remove 4 security screws from back of microwave (holding the cover to frame). These are the security type tips that are like a Torx bit, but need to be hollow in middle to accommodate pin in center of screw. Then back plate of microwave with heavy transformer still attached slides up and away. The wires aren't long enough to allow it to rest flat on the bench, but weight is low so it's easy to hold it upright while removing the motor unit. Separate connector from motor (simple) Remove motor by unscrewing 1 phillips head screw and rotating counter-clockwise a tiny bit. Remove Motor. Reverse steps to re-assemble. Note that there are a series of tabs at the bottom of the back cover that fit into holes in the baseplate of microwave. It can be a little tricky to line them up with the weight of the transformer, but it's not too bad. Once lined up, it drops in nicely and all the various screw holes line up. The microwave is a bad cooker when the plate doesn't spin. This simple and inexpensive fix saved me from having to buy a whole new oven.
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Charles from STAMFORD, CT
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
5 of 8 people
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Microwave slowly stopped heating food
Initially we started looking to buy a replacement microwave to replace our 13+ year old built-in microwave. It was a real pain finding a replacement to fit the exact dimensions. So I thought I'd try to find an old KitchenAid microwave. However, I was pleasantly surprised when this site came up on my search. Their website allows me to input the problems and then it showed two possible parts that needed to be replaced. I emailed tech support and asked them which part I needed. They responded very quickly and said I needed to replace the magnetron. I watched a couple YouTube videos and then pulled my microwave apart. It was incredibly easy to pull the outer cover off. The magnetron had 5 screws that needed to be removed and one electrical plug. Took me maybe 10 min to complete the entire repair. It was one of the easiest repairs I've done and so thankful for this site They saved me a ton of money from not buying a new microwave and we now have our microwave working again. In hindsight, I wouldn't hesitate. I'd order the Part now and get it fixed.
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Theodore from SPOKANE, WA
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers, Socket set, Wrench set
3 of 3 people
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Microwave did not work; no clock, etc. 120VAC at duplex outlet OK. Thought there must be an internal in line fuse or reset.
Unplug microwave! It's NOT necessary to remove microwave from above stove. Removed two Philips head screws on top front of unit to remove front grille. Removed one screw to remove control panel, letting it hang down. Found inline fuse in cabinet where line cord wires come in. Pulled out blown fuse with thumb and forefinger. Snapped in new fuse, replaced control panel and grille with the three screws. Plugged in the microwave. -Worked great! Good opportunity while grille was off to clean it and replace the charcoal filter inside the cabinet.
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Lisa from DURHAM, NC
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
3 of 3 people
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original rotater broke
Replaced the broken piece with the one purchased at Partselect.com. I was concerned that the part would not be correct since all we did was enter the model number of the microwave. PartSelect.com was really easy to use and sent the correct part. Thanks so much for making this process easy.
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Cynthia from Wylie, TX
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
3 of 5 people
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Oven would not start when closing door.
Removed some cosmetic panels. Removed the assembly with micro switches. Examined the faulty switch by checking the clicking action of switch. Two others were ok by this method. Replaced the switch with new one. Works fine so far. Thanks to web site and YouTube videos.
Parts Used:
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Raymond from DEPEW, NY
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
4 of 8 people
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No rotation on the glass plate
Turned the microwave on its side. (Recommend turning it on its top. i had to fish the wire connection back to the center after it dropped away from the motor.) There is a spot under the rotation motor where an access port was stamped in the tin but not cut out. Used the small side cutter to complete the cut where tin had been left between holes. I unplugged the wires, removed the old motor by removing one screw, and installed the new one by reusing the same screw. The motor must have a reduction gear inside the case. The motor coil tested good, about 128 ohms, but it acted like there was a stripped gear inside. I wasn't interested enough to try to open the motor and confirm.
Had to go to the garage and get a small sheet metal screw to close the new trap door.
The "new" motor had scratches on it, made me wonder if it was really new, but it works fine and will probably outlast me.
Had to go to the garage and get a small sheet metal screw to close the new trap door.
The "new" motor had scratches on it, made me wonder if it was really new, but it works fine and will probably outlast me.
Parts Used:
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Mark from DES MOINES, IA
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
2 of 2 people
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