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ACM2160AC - Instructions

All Instructions for the ACM2160AC
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Microwave losing heating items
Took microwave out of builtin cabinet with 4 screws.
Put microwave on center island and removed cover.
Tested interlock switch with volt meter and it appeared ok so I put my kit back in box and sent back.
Took out magnetron unit and replace with new part.
Put cover back on and test.
All is working and installed back in cabinet. Two weeks later all still working great.
Parts Used:
Microwave Magnetron Door Interlock Switch Kit
  • John from PEORIA, AZ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
2 of 2 people found this instruction helpful.
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Power Went Completely Out
The power on the microwave went completely out when I went to use it, but there was no power failure for the house or neighborhood. We removed the microwave from above the oven. Took out the screws on the sides and back of the microwave and slid the top back. The line fuse was located on top unobstructed, NOT behind the button panel like some microwave models. As the appliance is over 20 years old the line fuse was quite old. It was really hard to pry it out of its holder and actually broke. I used a vacuum to suck up the dust and glass and it was easier to get out the ends once the middle broke. Popped the new line fuse in, slid the top back on, put in the screws and put the microwave back in its compartment above the stove. Good as new!! We were about to spend money on a new microwave, but thankfully I came across this site. So happy I did!!

This repair was really easy. The part that took the most time was taking it down from it's compartment above the oven and putting it back up there once repaired.
Parts Used:
Microwave Line Fuse
  • Brittney from LUFKIN, TX
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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No rotation on the glass plate
Turned the microwave on its side. (Recommend turning it on its top. i had to fish the wire connection back to the center after it dropped away from the motor.) There is a spot under the rotation motor where an access port was stamped in the tin but not cut out. Used the small side cutter to complete the cut where tin had been left between holes. I unplugged the wires, removed the old motor by removing one screw, and installed the new one by reusing the same screw. The motor must have a reduction gear inside the case. The motor coil tested good, about 128 ohms, but it acted like there was a stripped gear inside. I wasn't interested enough to try to open the motor and confirm.

Had to go to the garage and get a small sheet metal screw to close the new trap door.

The "new" motor had scratches on it, made me wonder if it was really new, but it works fine and will probably outlast me.
Parts Used:
Motor Synchronous
  • Mark from DES MOINES, IA
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
2 of 2 people found this instruction helpful.
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Oven would not start when closing door.
Removed some cosmetic panels. Removed the assembly with micro switches. Examined the faulty switch by checking the clicking action of switch. Two others were ok by this method. Replaced the switch with new one. Works fine so far. Thanks to web site and YouTube videos.
Parts Used:
Micro Switch
  • Raymond from DEPEW, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
4 of 8 people found this instruction helpful.
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original rotater broke
Replaced the broken piece with the one purchased at Partselect.com. I was concerned that the part would not be correct since all we did was enter the model number of the microwave. PartSelect.com was really easy to use and sent the correct part. Thanks so much for making this process easy.
Parts Used:
Turntable Roller Guide
  • Cynthia from Wylie, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
3 of 5 people found this instruction helpful.
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Microwave oven ran but stopped heating
I had to unmount the over-the-range microwave oven to be able to gain access to the interior of the oven. Complicating removal (and re-installation) was the fact that there is a "pot-filler" faucet installed directly underneath the oven. In retrospect, I should've removed the faucet before doing the repair, but "c'est la vie."

After I got the microwave down, removing the case was also "interesting." I get bonus points for the fact that the previous owner must've had to replace the same diode before - and then re-assembled the microwave case incorrectly - thereby adding to the confusion (BTW, the service manual that I found online said nothing about how to remove the oven's case).

To remove the case, undo all the screws holding it on, and then rotate the case upwards from the back while also pulling the case backwards. There are crimped folds on the inside of the case that mate with the back edges of the front of the oven's chassis, and these folds have to be unclipped from the chassis in order to remove the case.

Replacing the diode itself was the easiest part of the job. The two connectors on the diode are of different types, making it impossible to install the diode with the wrong polarity.

BTW, the diode that had failed was not an OEM diode; I suspect it was a generic component that had been installed by a repairman sometime between 2004-2008 (when our home's original owners still owned the home). On the other hand, the new diode from PartSelect is an OEM part (it came packaged in a sealed Whirlpool bag).

The fact that the oven had stopped heating indicated that it was either the high-voltage diode or the magnetron that had failed. Since a replacement diode costs ~ 1/10th as much as a replacement magnetron, I figured it made sense to replace the cheaper part first. Fortunately, this fixed the problem.

One last thing: I tried testing both the old and new diodes for conductivity and polarity using my volt-ohm meter (VOM), but I was unable to get either diode to "turn on," even though my VOM is powered by a 9-v battery, and I used the 2-Mohm range setting. I guess the test voltage of my el-cheapo VOM isn't high enough to exceed the diode's threshold voltage, (even though I have successfully used this same VOM to test low-voltage diodes).
Parts Used:
Black Sleeve Diode
  • Forrest from Eugene, OR
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers
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Would not start
Watched a you tube video prior to installing new switch. Followed the video which gave me confidence i was up to the task. After removing the touch pad I found my design was not exactly like the you tube model but I found the defective switch, replaced it and put the microwave back together. Works great. Again watch the videos
Parts Used:
Door Interlock Switch Kit
  • LENNARD from BURNSVILLE, MN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
2 of 3 people found this instruction helpful.
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Stem broken off the turntable base so the turntable wouldn't rotate
Removed the broken plastic base that the glass turntable sets on and put in the new plastic base. Took 5 seconds max! The part arrived in about 24 hours! Great service!
Parts Used:
Turntable Roller Guide
  • Joellyn from Olathe, KS
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
2 of 3 people found this instruction helpful.
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Door switch malfunction
Take cover off microwave. Check door switches to determine which one was faulty.Remove and replace faulty switch.
Parts Used:
Micro Switch
  • Sherry from PINELAND, SC
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Screw drivers
2 of 3 people found this instruction helpful.
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suddenly stopped working while in use
i unplugged the unit,unscrewed the outer shell so that all the wiring and internal components were visible.starting at the first of three micro switches i removed the slip on terminals installed the alligator clips too the wires so the switch would now be bypassed.i made sure the wires and clips were not touching anything plugged unit in and it worked.i then installed the new switch and closed up the outer shell
Parts Used:
Micro Switch
  • Kevin from Colonia, NJ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
2 of 4 people found this instruction helpful.
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Turntable roller shaft was broken.
Put in the new part, took less than a minute...
Parts Used:
Turntable Roller Guide
  • Juan from Los Angeles, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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Microwave would not heat. Convection still worked.
I verified I had 120 volts going into transformer when the microwave was supposed to be running. The capacitor and HV diode both tested good. Be sure to discharge the capacitor before working in this area. This isolated trouble to either the transformer or magnetron. The windings of the transformer measured good. So ordered a magnetron. It was very easy to swap. There were 4 screws and one connector. This fixed our microwave.
Parts Used:
Magnetron
  • Stacie from Granbury, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
1 person found this instruction helpful.
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Microwave light, turntable, and heat were not working
Remove from cabinetry, take cover off and had a very difficult time removing the plastic form that has the switched in. Replace the lowest of all the switches, and then again very difficult time getting the plastic form back in. Some of the plastic even broke during the process but not any that could prevent it from working as it did before. I had ordered a fuse, 2 packs of 2 switches as there are 3 switches but only had to use 1 to get it working again. Tested after switch install, put the cover back on and reinstalled in the cabinet.
Parts Used:
Microwave Line Fuse
  • John from PEORIA, AZ
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
1 person found this instruction helpful.
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Microwave wouldn’t heat
I want to preface this review by stating that I do some DIY from YouTube, but have no experience in electronic repair. The microwave is over the stove with the extendavent. First I unplugged the microwave, removed the vent and started to unscrew the microwave from the mount. I used a power drill to speed things up. I was able to remove the microwave on my own. I unscrewed the lid on the microwave and took the lid off and there is the magnetron. I opened up needle nose pliers to have each end touch the terminals of the capacitor (holds the power, Dangerous). I made sure to keep my hands on the rubber handles and avoid touching the metal part of the pliers. I used the pliers to remove the plug of the capacitor to the magnetron as well. The magnetron has 4 screws (2 top, 2 bottom). There is a magnet that can hold the screws to keep from falling but I’d still recommend a screwdriver with a magnet on the end. The magnetron has another set of wires connected by a metal bracket like a holder, not really connecting any wiring to the magnetron itself. I had to unscrew 1 screw to removed that. Adding everything back on was easy, same steps back. I plugged in the microwave and tested a cup of water before I mounted it back above the stove. Voila! I did need my wife’s help to hold the microwave on the hinge while screwing into the mount. It doesn’t take a lot of muscle for the help. $85 for the part and ~40 mins to fix a $400 microwave!
Parts Used:
Magnetron
  • Rex from ROSEVILLE, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
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Unit would not heat
Used a Motor cycle Jack to remove both unites combined. Removed side panels exposing internal working parts. Removed nonworking Magnetron and replaced it with new Magnetron. The process was completed in about 1 hour.
Parts Used:
Magnetron
  • william from LA VERNE, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Socket set, Wrench (Adjustable)
1 person found this instruction helpful.
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All Instructions for the ACM2160AC
31 - 45 of 83