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ACM2160AC - Instructions

All Instructions for the ACM2160AC
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Microwave oven ran but stopped heating
I had to unmount the over-the-range microwave oven to be able to gain access to the interior of the oven. Complicating removal (and re-installation) was the fact that there is a "pot-filler" faucet installed directly underneath the oven. In retrospect, I should've removed the faucet before doing the repair, but "c'est la vie."

After I got the microwave down, removing the case was also "interesting." I get bonus points for the fact that the previous owner must've had to replace the same diode before - and then re-assembled the microwave case incorrectly - thereby adding to the confusion (BTW, the service manual that I found online said nothing about how to remove the oven's case).

To remove the case, undo all the screws holding it on, and then rotate the case upwards from the back while also pulling the case backwards. There are crimped folds on the inside of the case that mate with the back edges of the front of the oven's chassis, and these folds have to be unclipped from the chassis in order to remove the case.

Replacing the diode itself was the easiest part of the job. The two connectors on the diode are of different types, making it impossible to install the diode with the wrong polarity.

BTW, the diode that had failed was not an OEM diode; I suspect it was a generic component that had been installed by a repairman sometime between 2004-2008 (when our home's original owners still owned the home). On the other hand, the new diode from PartSelect is an OEM part (it came packaged in a sealed Whirlpool bag).

The fact that the oven had stopped heating indicated that it was either the high-voltage diode or the magnetron that had failed. Since a replacement diode costs ~ 1/10th as much as a replacement magnetron, I figured it made sense to replace the cheaper part first. Fortunately, this fixed the problem.

One last thing: I tried testing both the old and new diodes for conductivity and polarity using my volt-ohm meter (VOM), but I was unable to get either diode to "turn on," even though my VOM is powered by a 9-v battery, and I used the 2-Mohm range setting. I guess the test voltage of my el-cheapo VOM isn't high enough to exceed the diode's threshold voltage, (even though I have successfully used this same VOM to test low-voltage diodes).
Parts Used:
Black Sleeve Diode
  • Forrest from Eugene, OR
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers
2 of 2 people found this instruction helpful.
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original rotater broke
Replaced the broken piece with the one purchased at Partselect.com. I was concerned that the part would not be correct since all we did was enter the model number of the microwave. PartSelect.com was really easy to use and sent the correct part. Thanks so much for making this process easy.
Parts Used:
Turntable Roller Guide
  • Cynthia from Wylie, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
3 of 5 people found this instruction helpful.
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Items were not getting heated up in the microwave,
I went to LG website enter model number and was given a list of parts that need to be replaced with a percentage of which part fails the most. I order micro switch PS3522738 which arrived and PS3529293 was backordered. I installed the one that arrived. The microwave worked briefly. I reordered and waited for both switches to arrive and installed both. The microwave still doesn't work.
Parts Used:
Micro Switch
  • Kenneth from CRYSTAL LAKE, IL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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microwave not heating
removed a dozen screws-discarded large cap-replaced diode-replaced a dozen screws(took longer to replace them than remove for some unknown reason). Microwave now works(wife happy).
Parts Used:
Black Sleeve Diode
  • Mark from GREENSBURG, PA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
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Microwave losing heating items
Took microwave out of builtin cabinet with 4 screws.
Put microwave on center island and removed cover.
Tested interlock switch with volt meter and it appeared ok so I put my kit back in box and sent back.
Took out magnetron unit and replace with new part.
Put cover back on and test.
All is working and installed back in cabinet. Two weeks later all still working great.
Parts Used:
Microwave Magnetron Door Interlock Switch Kit
  • John from PEORIA, AZ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
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No heat when the microwave was in use
The instructions on the website were incredibly easy and I saved myself a lot of headache by using this site.

-it was built in unit - so I needed to pull the decorative grill from around the outside to remove it from the wall
- removing the back of the case involved removing phillips head screws from along the side and back of the unit. the only issue I encountered on removing screws was the fact that the "torx / star" screws could not be fit with the wrench that I had (they had a pin in the center that would not allow the wrench to fit into the star). However, a pair of pliers was handy and they were removed just easily.
- I had ordered both the high voltage diode and magnetron because I didn't know which item was the problem. I grounded the diode with two screwdrivers while wearing rubber gloves to be safe. the warnings on this did the trick as it was the only scary part of the operation.
- the diode was a little hard to spot looking at the schematics, but is is found on the lower right corner of the right side of the panel and easily pulled out and replaced. I tried the microwave again to see if it worked...and it did not. So I confirmed that the magnetron was the issue.
- removing the screws for the magnetron and putting in the replacement was a dead easy and I tried the microwave again before putting cover back on. Worked like a charm. Super easy!
Parts Used:
Microwave Magnetron
  • Stuart from STUART, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
2 of 2 people found this instruction helpful.
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Would not start
Watched a you tube video prior to installing new switch. Followed the video which gave me confidence i was up to the task. After removing the touch pad I found my design was not exactly like the you tube model but I found the defective switch, replaced it and put the microwave back together. Works great. Again watch the videos
Parts Used:
Door Interlock Switch Kit
  • LENNARD from BURNSVILLE, MN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
2 of 3 people found this instruction helpful.
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Stem broken off the turntable base so the turntable wouldn't rotate
Removed the broken plastic base that the glass turntable sets on and put in the new plastic base. Took 5 seconds max! The part arrived in about 24 hours! Great service!
Parts Used:
Turntable Roller Guide
  • Joellyn from Olathe, KS
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
2 of 3 people found this instruction helpful.
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Door switch malfunction
Take cover off microwave. Check door switches to determine which one was faulty.Remove and replace faulty switch.
Parts Used:
Micro Switch
  • Sherry from PINELAND, SC
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Screw drivers
2 of 3 people found this instruction helpful.
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Microwave would not heat. Convection still worked.
I verified I had 120 volts going into transformer when the microwave was supposed to be running. The capacitor and HV diode both tested good. Be sure to discharge the capacitor before working in this area. This isolated trouble to either the transformer or magnetron. The windings of the transformer measured good. So ordered a magnetron. It was very easy to swap. There were 4 screws and one connector. This fixed our microwave.
Parts Used:
Magnetron
  • Stacie from Granbury, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Turntable roller shaft was broken.
Put in the new part, took less than a minute...
Parts Used:
Turntable Roller Guide
  • Juan from Los Angeles, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
2 of 4 people found this instruction helpful.
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Microwave light, turntable, and heat were not working
Remove from cabinetry, take cover off and had a very difficult time removing the plastic form that has the switched in. Replace the lowest of all the switches, and then again very difficult time getting the plastic form back in. Some of the plastic even broke during the process but not any that could prevent it from working as it did before. I had ordered a fuse, 2 packs of 2 switches as there are 3 switches but only had to use 1 to get it working again. Tested after switch install, put the cover back on and reinstalled in the cabinet.
Parts Used:
Microwave Line Fuse
  • John from PEORIA, AZ
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
1 person found this instruction helpful.
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Microwave wouldn’t heat
I want to preface this review by stating that I do some DIY from YouTube, but have no experience in electronic repair. The microwave is over the stove with the extendavent. First I unplugged the microwave, removed the vent and started to unscrew the microwave from the mount. I used a power drill to speed things up. I was able to remove the microwave on my own. I unscrewed the lid on the microwave and took the lid off and there is the magnetron. I opened up needle nose pliers to have each end touch the terminals of the capacitor (holds the power, Dangerous). I made sure to keep my hands on the rubber handles and avoid touching the metal part of the pliers. I used the pliers to remove the plug of the capacitor to the magnetron as well. The magnetron has 4 screws (2 top, 2 bottom). There is a magnet that can hold the screws to keep from falling but I’d still recommend a screwdriver with a magnet on the end. The magnetron has another set of wires connected by a metal bracket like a holder, not really connecting any wiring to the magnetron itself. I had to unscrew 1 screw to removed that. Adding everything back on was easy, same steps back. I plugged in the microwave and tested a cup of water before I mounted it back above the stove. Voila! I did need my wife’s help to hold the microwave on the hinge while screwing into the mount. It doesn’t take a lot of muscle for the help. $85 for the part and ~40 mins to fix a $400 microwave!
Parts Used:
Magnetron
  • Rex from ROSEVILLE, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
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suddenly stopped working while in use
i unplugged the unit,unscrewed the outer shell so that all the wiring and internal components were visible.starting at the first of three micro switches i removed the slip on terminals installed the alligator clips too the wires so the switch would now be bypassed.i made sure the wires and clips were not touching anything plugged unit in and it worked.i then installed the new switch and closed up the outer shell
Parts Used:
Micro Switch
  • Kevin from Colonia, NJ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
2 of 4 people found this instruction helpful.
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Unit would not heat
Used a Motor cycle Jack to remove both unites combined. Removed side panels exposing internal working parts. Removed nonworking Magnetron and replaced it with new Magnetron. The process was completed in about 1 hour.
Parts Used:
Magnetron
  • william from LA VERNE, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Socket set, Wrench (Adjustable)
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All Instructions for the ACM2160AC
31 - 45 of 83