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9KSM5CBWH1 KitchenAid Mixer - Instructions

All Instructions for the 9KSM5CBWH1
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no mixing
dis-assemble, replace part, re-lube, reassemble, test good.
Parts Used:
Worm Gear
  • per from highland, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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stripped nylon drive gear
Followed the repair instructions from the manual. ...

I did notice that the replacement part had an extension on it that allowed for the gear grease to be "pulled up" onto the drive gear ( the one that broke), while the unit is running. This feature was not on the original part, but was obviously an upgrade design which was added after my particular mixer was made. I think that the extension on the bracket will help prevent the new nylon gear from binding and stripping as we use the mixer from now on.

I'm glad that PartSelect had the more modern part on hand, and not just an "overstock" from the original, inferior design.
Parts Used:
Mixer Worm Gear & Bracket
  • James from Naperville, IL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
2 of 3 people found this instruction helpful.
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turn and quit
Disassembled gear housing and replaced worm gear/bracket assembly. The hardest part was cleaning and working around what looked like 2 pound of grease. I will contact you again if I need parts for anything. Thanks.
Parts Used:
Mixer Worm Gear & Bracket
  • GARY from BECKLEY, WV
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
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mixer making thumping noise
disasembled found stripped gesr assembly ordered and replaced went very smoothly. It would have been good to have info and acsess to the correct gear grease to use in a mixer / food grade but it worked out well anyway.shipping was very fast thanks
Parts Used:
Mixer Worm Gear & Bracket
  • Roger from Custer, SD
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
2 of 3 people found this instruction helpful.
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plastic worm gear was stripped would nut turn
replaced worm gear and wonderd why they used plastic instead of a stronger metal gear, unit works fine
Parts Used:
Mixer Worm Gear & Bracket
  • anthony from harviell, MO
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers
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oil leak
just as the you tube instructions said.
Parts Used:
Mixer Washer O-Ring Mixer Transmission Case Gasket
  • Jim from CIRCLE, MT
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
2 of 3 people found this instruction helpful.
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The worm gears were broken.
We simply replaced the gear with the new one. It was very easy to install.
Parts Used:
Mixer Worm Gear & Bracket
  • Rejana from FAIRVIEW PARK, OH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
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One speed only and surging
I replaced the phase control board because the mixer had only
one speed and was surging. I noticed from other posts that it
is important to note the setting of the speed plate before you
remove it in order to remove the phase control board. Also be
careful removing the associated 'slip-on' terminals as it would
be easy to damage the speed plate. If I ever do this again I
will go ahead and replace the speed plate, probably the cheapest
item to replace. The operation was a success and the mixer is
back in business. Thanks.
Parts Used:
Mixer Phase Control Board
  • Joan from HALEYVILLE, AL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers
1 person found this instruction helpful.
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My stand mixer stopped mixing!
I watched a YouTube video all the way through, then watched each segment and followed along with the video. It was messier than the professional repair guy, but it worked out fine. This is not a difficult repair when you can watch a video and follow along. It saved me about $130.
Parts Used:
Mixer Worm Gear & Bracket
  • Carl from HAMPTON, NH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
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Mixer was making a loud noise and the attachment port was not working
Watched a couple of youtube videos and it was easy.
Parts Used:
GEAR-HUB O-Ring Mixer Shaftcntr
  • steve from OWASSO, OK
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers
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Won't Run
Found control backplate out of adjustment. Should be nominal 3/8".Broken speed control spring which attaches to backplate bottom.
I recommend Loctite Blue to complement locknut's when adjusting RPM of "Stir" speed
Parts Used:
Mixer Motor Brush
  • Angel from JACKSONVILLE, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers
1 person found this instruction helpful.
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Worm gear was stripped and needed to be replaced
I am not handy, but was able to follow this YouTube video and do this repair easily and successfully: https://www.youtube.com/watch?v=1QsgPIL9FpA

I did take the mixer apart first to verify that the worm gear was the issue, then ordered the part from you site. I received it quickly and was able to do the repair and get back to mixing in a few days!
Parts Used:
Worm Gear
  • Rachael from SEATTLE, WA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
1 person found this instruction helpful.
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grease from housing leaking into bowl
Followed instructions found onllne at Kitchenaid.com and replaced seals with parts obtained from PartSelect.
Parts Used:
O-Ring Mixer Transmission Case Gasket
  • Marvin from Hemet, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers
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Leaking Grease
First i went to the Kitchen Aid web site and found a video on how to take a part the mixer. Followed the instructions from the video and it was very easy. The grease in the machine was black so i cleaned it out of the transmission and repack it with hi-heat wheel bearing grease that i got from a auto parts store it took about a 1/2 lb. then put the gasket in and back together and put the o-ring on. Have run for awhile and it is ok. Want to say that these are very well built machine.
Parts Used:
O-Ring Mixer Transmission Case Gasket
  • Larry from Salina, KS
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers
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The mixer would not spin so I assumed it was a bad worm gear
I watched a video on how to replace the worm gear. When I opened the mixer I noticed a small screw laying in the grease. I removed as much grease as I could and could not find anywhere that the screw would have come from. All the gears turned and looked fine so I replaced the grease put the mixer back together and it worked fine. I am thinking the small screw must have somehow fallen into the mixer when manufactured. So proud of my 70 year old self for getting the job done.
Parts Used:
Worm Gear
  • Karen from MARION, IN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers
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All Instructions for the 9KSM5CBWH1
76 - 90 of 202