7KSM180CBZLD0 Whirlpool Mixer - Instructions

I followed the video provided online. The model shown was not exactly the same as mine, but very close. The step-wise progression demonstrated on the video helped a lot. I had to double check the video a couple of times which added to the work time....I could probably do it again without the video in under 1 hour. As shown in the video, I laid out an old towel across two pieces of 2x4 which helped keep the mixer head in a position that was easy to work on and also prevented scratches.

Dear Customer Service,

I just would like to express my gratitude for your wonderful service. I received my part for my Kitchen aide mixer on time as promised. The part fit perfectly. Thanks you PartSelect for being there.
What a Great Site!

A Happy Customer!

it just screw in.

I did not do the repair myself, however, I contacted a suggested service company which in turn was a company I had used before when I had problems with my JenAir microwave. Excellent service, prompt and very professional. Thank you JenAir for your assistance in providing promptly the parts needed to complete this job.

simply put it together, .

and I thought replacing the hinge pin would fix it, I used an awl to push out the old pin then used the new pin to push the old one all the way out. That did not fix the problem. Went to a store to look over a new one and saw that the screw under the head at the hinge point on the new machines was not screwed in tight. Turns out that screw is the "bumper" for the head against the neck, so the head is held back by the screw. FIXED

the plastic covering the thumb screw cracked almost half way and lost the piece....so the new one is being used to replace this old one...very easy to install

Placed pin in the hole...some wiggling had to be done for a tight fit. Installation complete!

Replacing the base retaining bracket(what KitchenAid calls the screw cap) solved the problem immediately. The entire replacement effort took no more than a minute requiring removing 3 screws, discarding the old base, putting in the new one, and putting the screws back in. PartSelect was very easy to do business with. They shipped the part the day I ordered it and it arrived as scheduled. Can't be easier than that.

Initially removed carbon brushes then inserted the new carbon brushes. The motor still did not turn on. Then I removed the brushes again, used a flashlight to look in the hole where the carbon brushes are installed. I noticed that there was a square notch on one side of the hole. I then reinstalled the carbon brushes, ensuring that the beveled side of the carbon brush was installed so it lines up with the square notch. This allows the carbon brushes to touch the motor. I turned the unit on and it worked.

This is the easiest repair ever! I removed the 3 screws, cleaned around the area with a sponge and kitchen cleaner and put on the new cap. The screws went back in easily and voila ! Done!

I looked on line found the product sent in information and 3 days later was in my mailbox,great service and ease of ordering. thanks marjorie

unscrewed old part, put in new part.New part much better design than old one. Works great. Your service is great. Had the part in a 2-3 days. Awesome.

Great experience. Reasonable cost. Quick delivery. Would certainly use PartSelect again

Open the package with the new screw and it looked like the screw was wider. I tried it to see if it goes in and as long as you screw it straight in, there was no problem.