79640448900 Kenmore Washer - Instructions

I watched a YouTube video on the repair and I was fully prepared.the repair went easy

Simply took hose off from inside machine and replaced it with new one. The tore one had a stopper on one end that wrapped to front machine; inside filter compartment. So I put stopper on the other end of new hose and wrapped it to it's holding spot in filter compartment.

found the leak, went to the website, called customer service, ordered the part... $24 later, problem solved. Great customer service and on-line support

The repair went well and your parts are easy to find. This is the second time I have used your services and both times have been great. Your parts are at great prices and your delivery is a lot faster that one would think.
Thank you

pulled off top of washer to get at the inlet valve disconnect two hoses take two screws out and then you put it back together the way you took apart and your done

1.open back of washer with screwdriver. 4 screws total. 2. Remove assembly with 17 mm socket. 3. Install new rotor assembly with socket. 4. Replace back of washer with sscrews. 15 minutes total time.

Opened rear compartment of washer and observed problem with drum shaft slipping inside of plastic motor assembly. The plastic teeth used to secure drum shaft were worn down. The part I needed was sent as an assembly but should have been sent separately for a much lower cost? The new part looked like it was of a sturdier design. All in all I saved hundreds of dollars repairing the washer my self. The woman I spoke to on the phone was really nice and very helpful.

I watched a video of how to replace the pump and it showed taking the top and front off to get to it. I actually found this could be done by removing the back panel from the washer. There were two hose clamps you have to squeeze and slide up and two wires going to the pump. There are three screws holding the pump that need to be removed from the front of the washer. Once these are removed all you have to do is push a tab down and the motor slide right out. The pump assembly can also be reached from the bottom of the washer.

Removed the old bellows (2 squeeze hose clamps and one screw adjustable hose clamp) slid on the new one and it was done!

Took off the old one and put the other one on. The only difficulty was that my husband has big hands and had a hard time getting to one end.

unplug washer and disconnect inlet and outlet hoses. drain water from washer (about 2 gallons) by removing lint screen from front of washer. lay washer on side (I used a blanket to avoid damaging the paint) remove all the phillips head screws in the plastic bottom and the metal feet of the washer. Gently pull the bottom of the washer off. There are 3 shock absorber looking things that pull apart and are greasy. Try not to mess with them much. Just pull gently, and they slide apart. cut the zip ties holding the wires to the washer bottom piece. remove the screw in the lint screen area and gently pull the recessed plastic thing out the front of the washer. remove the screws holding the pump assembly on the front of the washer. Remove the three screws holding the pump assembly on the outlet pipe manifold. Installation is the reverse of removal, take care to put the shock absorber looking things back in gently and together at the same time when reinstalling the plastic bottom of the washer.

Tilt the unit back. Remove screws that hold the clean out. Disconnect the electric plugs and hoses. Remove pumps and housing. Change out pumps. Put back together reverse order

Found on line OE meant washer not pumping out water with the suggestion to clean the filter and inspect the pump and lines for blockage. No problems there. You must be careful to empty the water manually before removing the filter. My wet vac helped but I still made a mess. I found a mechanic to look at the washer. He said it is common for the pump on these washers to go bad, especially if the washer has sat out of service. They wanted $300 to replace the pump. I found the part on this website for $53 and replaced it myself. The only hard part was emptying the water without making a mess and leaning the washer up and back far enough safely to remove the pump, then working on my back under the machine.

The pump is apparently used for more than one washer, and the R&R instructions may be significantly different. I found a youtube video for my exact washer.

Removed the top, the front, got to the pump, removed it and replace it with the new one.