71463 (ASTESEU) LG Dryer - Instructions

I followed the video instructions that were supply on your site

I took the dryer apart. You have to take the top off, then the door/front off. There are wires & other parts that need to be unhooked as well. A flat tip screw driver can be used to pop the top off. The screws were all phillips. Once you take that all apart, then you can access the drum. I bought the belt because I thought that was what was wrong with it. Turned out to be hair in the drum rollers. Took those all off & put wheel grease on each of them, put new belt on (since I had it LOL) then put it all back together. Make sure everything is lined up correctly otherwise you will have to take it apart & reline (which I had to do)
I am a 49yr old female & was able to do this repair on my own!

We replaced the drum belt and the rollers. Everything was very easy and straightforward but took a fair bit of time due to the extensive disassembly required. We followed the video available on the website for the belt replacement, which was very clear and accurate. Unfortunately, the rollers we received used a different attachment method than the OEM rollers which are depicted in the video provided. Instead of attaching from the front with a triangular plastic lock washer, they had to be attached via a nut on the back side of the roller. This required some improvisation and was a little more involved. For the rear rollers, we actually had to remove another panel to access the nuts, which was not described in the video. Nevertheless, we managed to get everything replaced and the dryer is working like it was the day we bought it.

Followed the repair video provided in the order confirmation email. Was easy.

First of all, I watched the videos provided by this site. I am not a professional appliance technician.

My dryer is mounted on top of my LG washer.
I ordered appliance moving leg pads. And I ordered a small but effective jack to raise up both units to insert pads under the feet.
Now I could slide the stacking unit away from the wall.

I set out my drill, Phillips head bits, pliers, a socket set, a small crescent wrench, and my phone with videos.
I also used a short ladder to get up to the top of the dryer.
Having the dryer mounted on top of the washer was actually perfect for working from the front of the dryer cabinet.
Watch out for very sharp edges. You can wear gloves. But I found gloves to be an impediment to feeling the parts.

My replacement parts:
1) four drum support rollers with shafts. I replaced the roller and shafts together. The new rollers would not fit on the old shafts.
2) drive belt
3) two moisture sensors. Located on the lint filter housing.

Here is how it went:

I spent six hours in one day to disassemble, vacuum, reinstall parts, and reassemble. My dryer is a steam unit, so the control panel electronics are on the right side rather than on the front panel as in the video I watched. In order to replace the drum rollers and their mounting shafts I just needed to pull the drum rear mounting bracket forward just enough to get the small crescent wrench on the nut behind the roller and my socket wrench on the top of the roller shaft. And off they came.

I tested the dryer with a load of damp bath towels. The motor ran but the drum did not turn. It was then that I realized that I had the drum drive belt on with the wrong side facing the drum. One side of the drive belt is smooth. And the opposite side has parallel grooves. The parallel grooves side needs to contact both the drum as well as the motor pulley. The grooves face away from the tensioner pulley.

So, the next day I spent 90 minutes partially disassembling the dryer enough to get to the drum belt once again. I pulled out the drum again to wrap the drive belt over it in the correct orientation. It is not easy to see the motor drive pulley or the belt tensioner pulley. I did it by feel and watching the videos again. I hooked up the drive belt mostly by feel this time. And I got it done. Now the drier runs very quietly. By the way. No need to remove anything on the back of the dryer.

Pretty satisfying overall.

Initially replaced igniter. Didn't think it was bad though. Read other suggestions on another website. None were the correct diagnosis for my situation. And when I figured it out they did not offer correct part. The dryer thermistor temp sensor (probe sensor) is what I replaced. Found it on Parts Select. I did replace other parts also. But that's the one that ultimately was the issue.
Was not hard at all if one is even a little handy.

Pull off the top and front of the dryer and reached in and replaced the part it was easy. Had to clean all the dryer out real good with from the lint

Removed the old damaged filter and replaced it a new one.

One of the roller assembly froze up & had a flat spot on it. There for causing the drum not to rotate. Pulled it out replaced the roller & up & running.

Put the new lint filter in and it was completed

Take old one out and slide new filter in.

Opening the dryer door on the vertical axis rather than the horizontal axis, I unscrewed the three obvious screws. These screws are clearly visible when viewed from eye level. The broken hinge came off in two pieces, but presented no difficulty. I inspected the area around the hinge for auxiliary damage. There was none, but I did notice a wisp of cotton candy stuck in the lint trap. This was odd as I had not had cotton candy of any kind in my home or near my dryer ever. I did hear the faint sound of calliope music-I assumed this to be from an ice cream van that frequents the neighborhood-but failed to detect the tell-tale doppler effect of a moving vehicle. Disturbed, but determined to finish my task I removed the new part from the packaging and checked the fit. It fit perfectly. NOTE: Retain the screws from the hinge you remove, as the replacement hinge does not come with screws. I looked down to where my screws lay and saw the bulbous oversized toe of large red shoe. There was a star on the tip, painted in blue and yellow. I looked up from the shoe to see it attached to an ankle with a frilled cuff and up from there a baggy pair of pantaloons. At this point I realized that circuses now being illegal in this country, I clearly had a rogue clown on my hands. Sitting as I was I was not able to quickly get up, and in the confines of my washroom I had nowhere to run anyway. I had to think fast. I could smell the stale popcorn on the clown's breath as he leaned over, I reached for anything I could, grabbing up a pet cleaning vacuum hose. The clown just snorted and said, "You want a Phillip's head for that." The clown was right, of course. I installed the screws, checked that the door worked, and then the clown and I went for churros.

Watched a You Tube video

I replaced the thermistor, then the gas ignitor which were easy to get to once the drum was out. The gas is still not igniting so not sure where to go from here. Putting the drum belt back on took some muscle. But then I'm 71.

I assumed this was a belt problem. Ordered the belt and followed the excellent screw by screw instructional YouTube provided by PartSelect. In fact, I probably would not have attempted the repair, until I watched the video and was reassured that I could do it. When I got the front panel off, the problem was obvious. There was a dishrag stuck in the blower. Didn't need the belt, but the video was sure worth the price of the part (~$17). Mr. Appliance charges $109 to DIAGNOSE the problem! This was way easier than dealing with them, especially during a pandemic near the holidays.