63077942011 Kenmore Dishwasher - Instructions

To replace the part per se was simple. To put everything back in place was more difficult as I took the base of the dishwasher off and a lor of other parts in order to reach for the drain pump. The irony was, after I took appart the base I fount a clip on the internet showing how to do that job and that was a very simple thing, couple of screws to take off the toe plate and the interior liner of the door, to create good access to the drain pump. Really a job of 10 minutes at the max.

The problem and solution were described on the internet. I ordered a set of 4 wheels for $43+. I received one wheel. When I called Drew told me that the order was correct, but the description on the web page was wrong. He was to sent me a return label, but it has not arrived. Since then I went to the Bosch website, found the set of wheels (Part 10016657) for $42. They have been installed and the problem seems to have been fixed.

I ordered the wrong part....needed their help to locate the correct part.
Sent 3 emails asking for help to the 'customer service' email ----NEVER heard a word!!!......and now they want me to rate the installation ?!
Horrible customer service

Remove front door remove screw holding pump replace pump

The part was perfect. The repair video was very helpful, except it did not include the disassembly of the old part. I figured that out, and all went smoothly until the final step. The screw included required not a slot-head screwdriver which everyone has, not a Phillips head screwdriver which everyone has, but a screw requiring a specialized driver that no one has. WHY? I substituted a normal screw and hope that does not mean the terrorists have won.

First of all, I quessed at what was causing the droning noise. It seemed that it started when the d.w. was draining. I looked at various sites to try and figure out what was causing the noise but they all wanted money up front before they would discuss the problem. I gambled that it was the drain pump figuring that, oh well at least it's a part I won't have to replace in the future. I got lucky, the noise stopped with the part I bought. The only issues were the wiring harnesss wasn't the same as in the video I used. Overall, your service was very good. The thing I'm disappointed with is the fact that my expensive Bosch d.w. had to be repaired.

Followed the video on your site and it was an easy install with no more leakage.

Replaced ‘sump’ housing , seal was leaking on it- replaced inop float on water level warning system switch, and switch itself as well- replaced drain pump motor attached to sump- replaced o-ring seal at water sprayer inlet valve- replaced water inlet plastic assemble on side of dishwasher- replaced drain hose out of sump assembly.

Used YouTube video to understand repair- this is an involved repair in time and complexity- dishwasher eventually gets turned upside down once removed and stripped down, to remove the white plastic water pan , which then allows access to the guts of all the above parts- some critical seals only come with new assemblies, so you are buying that new part to get a new seal and ensure no new leaks from what you took apart.

Everything went great installing the new drain pump. Our dishwasher works like it’s brand new again. I would recommend part select to anyone that needs to repair their dishwasher parts or any applications parts.

shut off water, pull dishwasher out, took side insulation off, unhooked what was connected to the float switch and replaced the new with the old. Reconnected everything and put insulation back and wa-la , all done

The wheel easily snapped in.