62960009601 Kenmore Range - Instructions
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Oven would not heat
Spoke to your very helpful staff, who advised me that a likely problem was the oven sensor. I took a chance and ordered the part, which came promptly. Your service video for the part was most helpful in my decision to try the part. Installation was a breeze, but it was the oven controller board that had failed and not the oven sensor. That called for a service professional, who ultimately fixed the problem. Your service though, was excellent and I would highly recommend you to others.
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francis from mount holley, VA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
2 of 2 people
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replace inner glass Jenn air range
Hired a pro. Parts are difficult to get on a timely basis today , if at all. Screw up this repair by damaging the outer " black glass " and you buy a new stove. It took three weeks to get my replacement glass even though PS said the part was being sent within a day of the order. Even so , I am am happy to have gotten it , and will continue to use the company.
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gerald from MICKLETON, NJ
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Difficulty Level:A Bit Difficult
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Screw drivers
2 of 2 people
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After cleaning, F1-1 error flashed and neither oven worked
First I called a repairman and left a message. That was 3 weeks ago. So, I 'googled' the error message and determined what part I thought I needed. Ordered the part on Wednesday evening and it was there when I got home from work on Friday. I unpacked the part, got a phillips screwdriver and then watched the repair video on your website. About 20 minutes later I pushed my stove back in place and the flashing said 'set time'. Then I checked both ovens, and have since used both, and everything works!!
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Georgene from Rock City, IL
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
3 of 5 people
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Burned out bottom element
IMPORTANT NOTE: This element is shaped like a B. The straight line part of the B, which is closest to the back part of the oven, doesn't light up. At first I thought it was a defective part. My husband is the cook and I never realized this. This fact isn't indicated in the instruction booklet which came with the oven. My sister has the same oven and she didn't realize it doesn't light up either. I looked up installation instructions on You Tube and although I was very nervous, it was easy to install. It's a little awkward because the wires are in the back of the oven so have a flashlight handy.
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Janine from Hatfield, PA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
2 of 2 people
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Lower Coil burn out
Removed two retaining screws and pulled out coil. one terminal came off readily but one remained and was difficult to get off. Pulled range out from wall and removed cover plate and removed existing terminal connection. Pushed new coil into oven openings and screwed in. Slide terminals on in the rear of range and replaced cover plate. Took about 1/2 hour because I was nervous.
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carl from Aurora, IL
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
2 of 2 people
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Lower heating element brunt out
1) unplugged stove, 2) opened oven door, 3) removed racks, 4) Unscrewed heat element plate, 5) removed broken heat element, 6) connected new heat element, 7) re screwed in the plate, 8) plugged stove in, 9) turned oven on to verify new heat element was working, 10) placed rack back in oven. Done!
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Melissa from MANCHESTER, NH
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
2 of 2 people
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Cooling fan runs fault code displayed
Removed the two screws holding the sensor to the rear oven wall. pulled out sensor wire. It was caught on other wires behind the oven. removed the three screws holding the 8" inspection plate in the center of the rear panel. Carefully move the insulation and reach in to grasp the back end of the sensor wire. Once free from the snag it easily pulls out with the sensor just as stated in the video. using the appropriate adaptor it was easy to re-asseble and and attach to the oven wall. Replace the rear panel with the three screws and it was done
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FRANK from CLARENCE CTR, NY
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
2 of 2 people
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Replace the oven Sensor
The sensor is mounted in the top right side of the oven.An extra long screw driver helps to avoid damage to the sensor when replacing it.The connectors were the opposite to the old sensor and I did not see that there were adapter cables included. It might help to connect or tie these together as I only expected the sensor and did not look for adapters.I had cut the wires and used wire nuts when I found the adapters.The repairs works fine.
Mike
Mike
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Michael from Exeter, NH
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Pliers, Screw drivers
3 of 5 people
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Bottom heat element burned out.
Husband took old one out and put new one in. Did not have to pull stove out. Be sure and disconnect the power at the electric box. Only 2 screws holding the element in. Easy fix, just wish they would last longer.
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Gail from ELY, MN
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Difficulty Level:Very Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
2 of 2 people
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Lower element would not heat up
pull oven out and Un-plug oven remove screws from back panel , un plug wires from old heating element. open oven door and remove the two screws that was holding the the old heating element, pull it out . Install the new heating element and replace screw. plug wires to the heating element in the back of oven. Replace back panel. plug oven back in. and test
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Douglas from VIRGINIA BCH, VA
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
2 of 2 people
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Element burn out
I removed the two screws, puled out the element and took the pliers to unhook the two wires.
Parts Used:
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Richard from Fall River, MA
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
2 of 3 people
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Oven Temperature was 50 degrees low
Took screws out of the back on the side the sensor was on, unplugged it & took out the two screws on the inside of the oven to release the sensor. Put new sensor in place with the two screws & used one of the adapters to plug in the new sensor. Put screws back in the back panel & turned on the oven which unfortunately is still 50 degrees low. Need a new clock with computer which is out of stock & unavailable. I was an electrician for 25 years so didn't experience any problems. It was a cheap thing to try.
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Eugene from Clinton, IA
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
2 of 3 people
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No temperature control
Turned off breakers to oven. Removed two screws that held oven in cabinet. Removed oven door by opening slightly and pulling up on door. Pulled oven out 1/3 of way. Took out four screws on top of control panel. Took oven light switch off by unscrewing holding ring. Removed temp knob on right by pulling. Removed start / stop knob same way.Removed glass straight out. Removed four screws that held elecrtonic clock conrtol board. Unpluged three wire plug from right side and the nine wire plug from the left side. Worked board out at and angle. Went backwards to connect and replace board, screws and door.Slid oven back in and tested oven after turning breakers back on, worked like new.
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Max from Houston, TX
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
2 of 3 people
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Lower bake element burned in two piecies.
First I unpluged the range from the power source. Then I removed the back cover, disconnected the two wires to the element, remover two screws on the inside of the oven the held the element in place and removed it. I then installed the new element in the reverse order. This took about one day to get the new part and 15 to 20 mins to do the repairs. I figured that I saved at least $55 on a repairman service call.
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Edward from Whitney, TX
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers, Screw drivers
2 of 3 people
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element inop
remove two screws, remove two slide on wire connections and remove element. reverse to install.
Parts Used:
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Ronald from Bullhead City, AZ
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
2 of 3 people
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