5KSM195PSRBE0 KitchenAid Mixer - Instructions

Repair was easy. Remove the seal ring with a flat blade screwdriver and drive out retaining pin. Pry out lower unit using two screwdrivers, one on each side. Once apart, use spring clip pliers to remove snap ring. Pull out shaft and replace. Clean and lubricate as you reassemble in reverse. Google the model number to get detailed instructions.

I was very happy with the customer services department and the support I received in identifying the part I needed for the repair. I received an email confirming my order with all details. I do wish you had a more cost effective shipping alternative, like Priority mail.
The repair went well and the mixer is back in business, for making those Chocolate Chip Cookie and brownies if you know what I mean.

Thank you
Ron Ashby

watched instruction video (from Part Select), the demonstration was close enough to enable me to repair the mixer. Newer mixers are disassembled differently.

I dismantled the machine to find the problem and to see what part I needed. Than when I ordered the part I saw the video of how to do it. If I had seen the video before I dismantled, I would have save a few steps. The video was very complete and accurate even it being an older model

Remove the mixer head from the base by removing the 4 Phillips head screws. Pry off the ring around the rotating part with a flat head screwdriver. Punch out the pin holding the rotating part and remove. Remove the trim strip by removing the two Phillips screws at the rear of the unit. Remove the 4 screws at the bottom of the mixer head. Carefully separate the bottom of the head from the top using a flat screw driver. There will be the power wires connecting the top to the bottom of the unit. It is best to disconnect these wires to avoid breaking them during rest of the procedure. There will be a lot of grease in the gear box of the mixer. The assembly holding the damaged worm gear can now be removed by removing the three screws holding it to the bottom of the mixer head. At this point I removed the grease from the worm gear assembly to allow better inspection. Punch out the pin holding the worm gear to its shaft and remove the shaft. The worm gear is now free and can be replaced. Add some extra grease to the new gear and reassemble the mixer in the reverse order.

1. Removed the mixer from the base by removeing the pivot pin at the mixer base support. 2. removed the retainer ring from the housing. 3. removed the pin from the shaft. 4. removed 5 philips machine screws from the round base. 5. removed the round base from the mixer housing. 6. removed the o-ring from the shaft. 7. removed the shaft and large worm/pinion gear from the shaft. 8. pressed out the pinion drive gear from the mixer. The reverse operation repaired the mixer to new condition.

Replaced gears and cleaned and re-greased gears

removed one screw from back cover, loosened two screws holding speed control plate, removed one wire at a time from old unit to new, screwed two top screws back on mixer,plug mixer back in, adjust speed control screws until I reached correct speed, put back cover back on

Unscrewed 3 Philips screws. Pried out the old screw cap. It had been there for 25 years and had flour, egg, etc. build up over the years. Did use a needle nose plier to lift it out. Put in the new one. Needed a rubber mallet to snug it down. Design has changed slightly over the years. Put the 3 screws back in and as they say in England, "you have an uncle named Bob."

Wish that I had known about the video before disassembling. I did not know if it needed a part or was just jammed. It was clear that i needed a worm gear. So I ordered that. It turned out that I needed the Pinion Shaft w/ gear too. So another order. The shipping far exceeded the cost of the parts. NOTE: Clear off as much grease as necessary to be certain that there are no stripped gears anywhere, the order the parts. I took the mixer head off of the stand. I would suggest that you take a bath towel, roll each end towards the center, and place the mixed head so that it is supported on both sides by the towel rolls. NOTE2: Shipping was great 2 days or less. One part arrived on a Saturday. P>S> I do not know the age of this mixer. The age drop down menu should have an UNKNOW option.

Took it to repair shop

Easy removal of old screw cap, but new one didn't just drop in. Had to scrape paint and a little aluminum to make it fit. Finally did, and it works fine now.

The brushes on the inside of the motor were destroyed. We thought that it would be easier to just replace the brush holder and the brushes, however, the brushes were easy! and QUICK! The brush holders...not so much. We had lots of problems getting the brush holders into place because of a metal piece that had to fit perfectly on top of the brush holder. It made it easier when I held the mixer upside down (we dissembled it) and my husband did his magic on fixing the brush holders. Pray that you won't need to replace the brush holders because it was NO FUN...but the brushes were QUICK AND EASY :)

Followed directions video on line. good directions.

i followed the instructions in video. Thank you joe