5KSM195PSACU5 KitchenAid Mixer - Instructions

1. Removed the mixer from the base by removeing the pivot pin at the mixer base support. 2. removed the retainer ring from the housing. 3. removed the pin from the shaft. 4. removed 5 philips machine screws from the round base. 5. removed the round base from the mixer housing. 6. removed the o-ring from the shaft. 7. removed the shaft and large worm/pinion gear from the shaft. 8. pressed out the pinion drive gear from the mixer. The reverse operation repaired the mixer to new condition.

Knob fell out of the front of the mixer into the bowl and jammed the beater. This caused the motor to strip the plastic worm gear. Open unit to investigate and found about 4 teeth missing out of the worm gear. Ordered a replacement. Installed the new gear once received in about 30 minutes. Wife is now happy again. Just need to make sure you pack enough gease into the new gear before reassembling the unit.

removed one screw from back cover, loosened two screws holding speed control plate, removed one wire at a time from old unit to new, screwed two top screws back on mixer,plug mixer back in, adjust speed control screws until I reached correct speed, put back cover back on

Unscrewed 3 Philips screws. Pried out the old screw cap. It had been there for 25 years and had flour, egg, etc. build up over the years. Did use a needle nose plier to lift it out. Put in the new one. Needed a rubber mallet to snug it down. Design has changed slightly over the years. Put the 3 screws back in and as they say in England, "you have an uncle named Bob."

Order part through parts select. it only took 3 days to receive part. The mixer was very easy to take apart and to replace the gear. it was back together in about 20 min. The video from kitchen aid to repair the unit is awsome. Thanks

I was very happy with the customer services department and the support I received in identifying the part I needed for the repair. I received an email confirming my order with all details. I do wish you had a more cost effective shipping alternative, like Priority mail.
The repair went well and the mixer is back in business, for making those Chocolate Chip Cookie and brownies if you know what I mean.

Thank you
Ron Ashby

Repair was easy. Remove the seal ring with a flat blade screwdriver and drive out retaining pin. Pry out lower unit using two screwdrivers, one on each side. Once apart, use spring clip pliers to remove snap ring. Pull out shaft and replace. Clean and lubricate as you reassemble in reverse. Google the model number to get detailed instructions.

Just screwed it in

Replacing the base retaining bracket(what KitchenAid calls the screw cap) solved the problem immediately. The entire replacement effort took no more than a minute requiring removing 3 screws, discarding the old base, putting in the new one, and putting the screws back in. PartSelect was very easy to do business with. They shipped the part the day I ordered it and it arrived as scheduled. Can't be easier than that.

watched instruction video (from Part Select), the demonstration was close enough to enable me to repair the mixer. Newer mixers are disassembled differently.