5KSM193ADSHY0 KitchenAid Mixer - Instructions

replaced gear, and brushes.

I watched a YouTube video all the way through, then watched each segment and followed along with the video. It was messier than the professional repair guy, but it worked out fine. This is not a difficult repair when you can watch a video and follow along. It saved me about $130.

Followed your instructions from the internet and it was a simple fix. Mixer works great again. Thank You ..you made it easy!

I watched a short video on replacing the worm gear, although I did not know what the problem was until I watched the video. after the video ended I took the mixer apart and found the problem located a parts number an placed my order. got the part in one week put in the new part in about 20 minutes and it work like new. and the price was very reasonable

The new part was too large for the replacement job, but we used the self tapping screws that came with the mixer and screwed them in from the bottom to open the holes a little more since the original screws were to short to hold the new plate. Then we replaced the screws with longer screws and that seemed to do the trick!

Dismantled the mixer, took photos, and re-assembled unit.

I watched the university of YouTube videos, and followed their instructions.

I took apart the mixer housing and removed all the screws. The most difficult part was the two pins that needed to be removed with a metal punch. They were in fairly tight. The mixer came apart pretty easily and it was obvious which part needed to be replaced as it was broken and missing teeth. After replacing the gear and applying new grease for smooth operation, I simply put it back together and it has worked like new ever since.

Removed three screws and lifted out old part. replaced with new part

Repair is very straight forward. Remove the existing plate by removing the three phillip head screws. Use a regular screwdriver or knife to pop the plate off. (I cleaned the area while I was there but probably not necessary) Position the new plate with the screw holes lined up. Press down to pop the plate into position. Install original screws and tighten. You're done!

Removed old plate, screwed in new plate and works like new! Was so happy I wouldn’t have to replace my 30 year old mixer.

The brushes are located on each side of the tilt head of the mixer. I used a screwdriver to remove the screws, removed the brushes & replaced with the new ones. Runs great again!!

I decided to update the motor brushes in our KitchenA id mixer even though it operated perfectly for years. After installing the motor brushes, you sent,I plugged the cord attached to the mixer into the outlet. I selected 1 on the speed selector and nothing occurred. The mixer would not operate. I then checked the outlet to insure there was voltage present; there was voltage present. I again plugged the cord of the mixer into the outlet, selected 1, then 5, and finally 10, with no results. The mixer would not operate. Finally, I removed the motor brushes I had received from you and installed the old brushes that were originally in the mixer, plugged it in the outlet, selected 1 and the mixer operated perfectly as it did BEFORE installing the brushes you sent.

Tried new brushes but alas it looks like it was a controller. Wife needed it asap so Ii bought her a new one. Service and delivery were quick but couldn't wait for a second part to try and repair it again.

followed the emailed instructions from your company
worked perfectly
thanks