5KSM185PSBPH4 Whirlpool Mixer - Instructions
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Gears stripped
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Spencer from New Braunfels, TX
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
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kitchen aid mixer wouldn't hold the bowl for kneading or mixing cookie dough
Unscrewed 3 Philips screws. Pried out the old screw cap. It had been there for 25 years and had flour, egg, etc. build up over the years. Did use a needle nose plier to lift it out. Put in the new one. Needed a rubber mallet to snug it down. Design has changed slightly over the years. Put the 3 screws back in and as they say in England, "you have an uncle named Bob."
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Roland from Newport, OH
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
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worm gear replacement
watched instruction video (from Part Select), the demonstration was close enough to enable me to repair the mixer. Newer mixers are disassembled differently.
Parts Used:
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Bart from Stuarts Draft, VA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
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motor brushes worn out
Neither motor brush popped out with the spring as shown on videos. Both appear to have disintegrated in part and had to be chiseled out delicately using and ice pick and tapping gently with a hammer. This left a carbon powder and pieces of the old brushes on the counter. Inserting the new brushes was as easy as shown on the video.
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Timothy from Rehoboth Beach, DE
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Difficulty Level:A Bit Difficult
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Total Repair Time:15 - 30 mins
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Broken worm gear
Knob fell out of the front of the mixer into the bowl and jammed the beater. This caused the motor to strip the plastic worm gear. Open unit to investigate and found about 4 teeth missing out of the worm gear. Ordered a replacement. Installed the new gear once received in about 30 minutes. Wife is now happy again. Just need to make sure you pack enough gease into the new gear before reassembling the unit.
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Dallas from Atlanta, GA
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Difficulty Level:A Bit Difficult
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
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Worn Worm gear
I took out the worm gear and replaced it with the new one. It is important to have the correct punches that are just under the diameter of the pins.
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Michael from dahlonega, GA
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
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My kitchenaid stopped moving
My husband looked at youtube to figure out what the issue was. He saw a video that identified that the likely problem was the worm gear. My husband took the kitchenaid applicance apart, as he saw in the video. We ordered the part, it took less than a week to arrive. He rewatched the video that demonstrated how to put the kitchenaid mixer back together. It's a bit messy due to all the packing grease, but a pair of nitrile gloves, paper towels, and an old rag help. We put a garbage bag over the appliance after it was taken apart to protect it from any dust and my curious cat. We let the kitchenaid cycle for about a minute to make sure the gear was greased. I haven't used it to make bread yet, but I'll do that soon. Thanks for supplying the part that saved us at least one hundred dollars and TRY to get a person who will repair small appliances.
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Georgianne from Castro Valley, CA
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
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Lower Agitator broke as well as speed only worked on fast
Replaced electrical board and speed control plate. cleaned and added new grease. Removed agitator cover and replaced agitator with new. Problem agitator did not match existing. Old agitator was drilled and tapped for a plate to hold gear in place. Tried one without does not work.
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Rob from Tomball, TX
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Difficulty Level:Easy
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Total Repair Time:1- 2 hours
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Tools:Screw drivers, Socket set
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Teeth broke off pinion gear
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Kevin from Volant, PA
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Difficulty Level:Easy
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Total Repair Time:1- 2 hours
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Tools:Screw drivers
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Mixer jammed, then would not mix, motor ran
Wish that I had known about the video before disassembling. I did not know if it needed a part or was just jammed. It was clear that i needed a worm gear. So I ordered that. It turned out that I needed the Pinion Shaft w/ gear too. So another order. The shipping far exceeded the cost of the parts. NOTE: Clear off as much grease as necessary to be certain that there are no stripped gears anywhere, the order the parts. I took the mixer head off of the stand. I would suggest that you take a bath towel, roll each end towards the center, and place the mixed head so that it is supported on both sides by the towel rolls. NOTE2: Shipping was great 2 days or less. One part arrived on a Saturday. P>S> I do not know the age of this mixer. The age drop down menu should have an UNKNOW option.
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Gordon from Seneca, SC
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Difficulty Level:A Bit Difficult
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Total Repair Time:1- 2 hours
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Tools:Pliers, Screw drivers
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mixer stopped working
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Joseph from South Port, NC
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Difficulty Level:Easy
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Total Repair Time:1- 2 hours
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Nothing would happen when we turned it on...
The brushes on the inside of the motor were destroyed. We thought that it would be easier to just replace the brush holder and the brushes, however, the brushes were easy! and QUICK! The brush holders...not so much. We had lots of problems getting the brush holders into place because of a metal piece that had to fit perfectly on top of the brush holder. It made it easier when I held the mixer upside down (we dissembled it) and my husband did his magic on fixing the brush holders. Pray that you won't need to replace the brush holders because it was NO FUN...but the brushes were QUICK AND EASY :)
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Ashley from Dayton, OH
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Difficulty Level:Easy
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Total Repair Time:1- 2 hours
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Tools:Pliers, Screw drivers
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37 year old screw cap worn, wouldn't hold bowl with heavy dough
Easy removal of old screw cap, but new one didn't just drop in. Had to scrape paint and a little aluminum to make it fit. Finally did, and it works fine now.
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William from Spring Valley, CA
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Difficulty Level:A Bit Difficult
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Total Repair Time:More than 2 hours
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Tools:Screw drivers
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Brushes go in only one way & not same each
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john from las Vegas, NV
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Difficulty Level:Very Difficult
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Total Repair Time:More than 2 hours
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Tools:Screw drivers
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ground off the gears
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Tom from Bay City, MI
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
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