5KSM185PSBER5 KitchenAid Mixer - Instructions

Used youtube movies to disassemble the mixer and found that the gear was stripped. I kept the screws in labeled ziploc baggies so I wouldn't forget which screws went where. Once the part arrived, it was very simple to replace the gear. I regreased the mixer and then reassembled. The trickiest part was how greasy everything was! It was also hard to get the pin through the beater hub - I found a video that suggested using a very slim screwdriver to thread the hole before inserting the pin. This was the most involved part replacement I've done on my own, and it was very satisfying to get my mixer back in working order!

I watched the university of YouTube videos, and followed their instructions.

Dismantled the mixer, took photos, and re-assembled unit.

I watched a YouTube video all the way through, then watched each segment and followed along with the video. It was messier than the professional repair guy, but it worked out fine. This is not a difficult repair when you can watch a video and follow along. It saved me about $130.

You tube has great instructions! I would suggest when you buy a part to let customer know that they need a food grade gear grease ordered to complete the reinstall of all gears and body parts!

Removed three screws and lifted out old part. replaced with new part

The new part was too large for the replacement job, but we used the self tapping screws that came with the mixer and screwed them in from the bottom to open the holes a little more since the original screws were to short to hold the new plate. Then we replaced the screws with longer screws and that seemed to do the trick!

I watched a short video on replacing the worm gear, although I did not know what the problem was until I watched the video. after the video ended I took the mixer apart and found the problem located a parts number an placed my order. got the part in one week put in the new part in about 20 minutes and it work like new. and the price was very reasonable

Followed your instructions from the internet and it was a simple fix. Mixer works great again. Thank You ..you made it easy!

Removed old plate, screwed in new plate and works like new! Was so happy I wouldn’t have to replace my 30 year old mixer.

I took apart the mixer housing and removed all the screws. The most difficult part was the two pins that needed to be removed with a metal punch. They were in fairly tight. The mixer came apart pretty easily and it was obvious which part needed to be replaced as it was broken and missing teeth. After replacing the gear and applying new grease for smooth operation, I simply put it back together and it has worked like new ever since.

Repair is very straight forward. Remove the existing plate by removing the three phillip head screws. Use a regular screwdriver or knife to pop the plate off. (I cleaned the area while I was there but probably not necessary) Position the new plate with the screw holes lined up. Press down to pop the plate into position. Install original screws and tighten. You're done!

I am not handy, but was able to follow this YouTube video and do this repair easily and successfully: https://www.youtube.com/watch?v=1QsgPIL9FpA

I did take the mixer apart first to verify that the worm gear was the issue, then ordered the part from you site. I received it quickly and was able to do the repair and get back to mixing in a few days!

I watched a video on how to replace the worm gear. When I opened the mixer I noticed a small screw laying in the grease. I removed as much grease as I could and could not find anywhere that the screw would have come from. All the gears turned and looked fine so I replaced the grease put the mixer back together and it worked fine. I am thinking the small screw must have somehow fallen into the mixer when manufactured. So proud of my 70 year old self for getting the job done.

Repair went well after I figured out how to dis-assemble the mixer. Used straight & phillips screwdrivers and a small hammer & punch to drive out 3 pins. Ordered part# PS734233 pinion & shaft as shown in the parts page, it arrived on schedule, received part # 240210-2. Only problem was the new pinion had 10 teeth, the old/failed pinion had 11 teeth. Could not learn from anyone I called at PartsSelect or Whirlpool if the 10 tooth pinion was the correct part to use.
The teeth appeared to mesh with the mating gear,
installed the new pinion, reassembled and it worked fine. Not sure if it made a noticable difference in the output shaft speed.