5KSM125TER5 KitchenAid Mixer - Instructions
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My stand mixer stopped mixing!
I watched a YouTube video all the way through, then watched each segment and followed along with the video. It was messier than the professional repair guy, but it worked out fine. This is not a difficult repair when you can watch a video and follow along. It saved me about $130.
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Carl from HAMPTON, NH
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
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Mixer was making a loud noise and the attachment port was not working
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steve from OWASSO, OK
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Difficulty Level:Easy
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Total Repair Time:1- 2 hours
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Tools:Screw drivers
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The mixer would not spin so I assumed it was a bad worm gear
I watched a video on how to replace the worm gear. When I opened the mixer I noticed a small screw laying in the grease. I removed as much grease as I could and could not find anywhere that the screw would have come from. All the gears turned and looked fine so I replaced the grease put the mixer back together and it worked fine. I am thinking the small screw must have somehow fallen into the mixer when manufactured. So proud of my 70 year old self for getting the job done.
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Karen from MARION, IN
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Difficulty Level:Easy
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Total Repair Time:1- 2 hours
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Tools:Nutdriver, Screw drivers
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Worm gear was stripped and needed to be replaced
I am not handy, but was able to follow this YouTube video and do this repair easily and successfully: https://www.youtube.com/watch?v=1QsgPIL9FpA
I did take the mixer apart first to verify that the worm gear was the issue, then ordered the part from you site. I received it quickly and was able to do the repair and get back to mixing in a few days!
I did take the mixer apart first to verify that the worm gear was the issue, then ordered the part from you site. I received it quickly and was able to do the repair and get back to mixing in a few days!
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Rachael from SEATTLE, WA
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Difficulty Level:A Bit Difficult
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Total Repair Time:1- 2 hours
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cap screw was worn out and would not hold the bowl
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Frank from Locust Grove, VA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
2 of 4 people
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The mixer broke the worm gear(the only plastic gear inside the mixer) and needed replaced.
I took apart the mixer housing and removed all the screws. The most difficult part was the two pins that needed to be removed with a metal punch. They were in fairly tight. The mixer came apart pretty easily and it was obvious which part needed to be replaced as it was broken and missing teeth. After replacing the gear and applying new grease for smooth operation, I simply put it back together and it has worked like new ever since.
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Dustin from JACKSONVILLE, NC
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
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The original screw cap would not hold the mixer bowl in place anymore.
The new part was too large for the replacement job, but we used the self tapping screws that came with the mixer and screwed them in from the bottom to open the holes a little more since the original screws were to short to hold the new plate. Then we replaced the screws with longer screws and that seemed to do the trick!
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Sylvia from HILTON, NY
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
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worm gear worn out
I watched a short video on replacing the worm gear, although I did not know what the problem was until I watched the video. after the video ended I took the mixer apart and found the problem located a parts number an placed my order. got the part in one week put in the new part in about 20 minutes and it work like new. and the price was very reasonable
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michael from CISCO, GA
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Difficulty Level:Very Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
2 of 4 people
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Worn Worm gear. Mixer made a clunking noise and wouldn't turn.
Followed your instructions from the internet and it was a simple fix. Mixer works great again. Thank You ..you made it easy!
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Deborah from HUNTINGTON, IN
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
1 person
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Stuck agitator shaft and dough hook
I had a sourdough batch get into the space where dough hook attaches and it got so stuck that nothing - not hot water baths, not pliers and screwdrivers got the dough hook released. I had to open up the mixer following partselect you tube instructions and replacing the parts. What was confusing to me at first is that my 45 year old mixer had an extra screw on top of the shaft that no longer is there for newer models. It took me longer than I am willing to admit to figure that the extra screw is not the result of me skimming the instructions - the original shaft and dough hook went to a friend who broke it attempting to disengage the two parts (the dough turned out to be a very strong form of glue!). The piece is working like new. I preferred the agitator shaft with a spring to hold the end piece tighter, but the new set up without a spring works just fine.
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Ana from PRT JEFFERSON, NY
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
1 person
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The white enamel coating was breaking off the mixer beater. There was a scrapimg noise when the beater was in motion.
I simply inserted the new beater into the mixer to see if it scraped the sides of the bowl. It fit perfectly and didn't scrape the bowl like the old one did.
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Carolyn from LEXINGTON, SC
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
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Bowl lock wouldn't hold when mixing bread
Repair is very straight forward. Remove the existing plate by removing the three phillip head screws. Use a regular screwdriver or knife to pop the plate off. (I cleaned the area while I was there but probably not necessary) Position the new plate with the screw holes lined up. Press down to pop the plate into position. Install original screws and tighten. You're done!
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John from COXS CREEK, KY
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
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The mixer was given to my wife. Sometimes it would work or not.
When I took the back cover off I found two parts that "could" be the problem. The speed control plate was cracked which explained the spotty working. I ordered both parts and installed them very easily. The parts fit perfectly and resulted in the mixer working perfectly. I can't say enough about the excellent parts. They were perfect.
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James from SAINT PAUL, MN
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Difficulty Level:Very Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
1 of 2 people
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wire whip came apart
Really no help from Kitchen Aid sources; but phone call to PartSelect solved the problem. Kitchen Aid repair line didn't even know the part #! Thanks to Part/Select, Christmas cookies are being made.
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Beverly from St. James, MN
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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wire whip got bent and had to be replaced
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Robert from Lynchburg, VA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
1 of 2 people
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