5KSM125ESN4 Whirlpool Mixer - Instructions

watched how to repair

I watched the university of YouTube videos, and followed their instructions.

Unscrewed the existing screw cap, put the new one in place, replaced the screws. So easy!

With a screw driver remove the screws holding the old base in place. With a flat head screw driver carefully pry and remove old mixer base. With 600 grit sandpaper clean and make smooth any burrs or rough spots in the mixer base recessed area. You can use some light grease and coat the outer edges of new mixer base and place in the now cleaned mixer base recessed area. The new base maybe a tight fit and not be fully seated in the recess. If a tight fit, place the piece of 2x4 piece of wood over the new part that is in the recess and carefully tap the base home using the sledge hammer. Check to see, if the base is fully seated. If not fully seated, tap again When fully seated replace the screws. You may have to adjust the height of the stand mixer head with mixer paddle attached for proper clearance between bowl and paddle. See your mixer manual for adjustment procedure

I did exactly what the PartSelect video demonstrated after watching other DIY videos on the Internet, thus I did not remove the stand which seemed like a little too much for a simple straight forward repair. This is the second time I have replaced this gear. The first time was about 10 years ago when the bakelite gear broke on a 30 year old KitchenAid K
-45. That mixer made hundreds of loaves of bread after grinding many pounds of wheat berries. The only reason we had to replace it was that it walked off the flour dusted counter and landed on its head when my wife had her back turned. Otherwise we would still be using it. :-)
Thanks for the excellent service and instructions.

Used youtube movies to disassemble the mixer and found that the gear was stripped. I kept the screws in labeled ziploc baggies so I wouldn't forget which screws went where. Once the part arrived, it was very simple to replace the gear. I regreased the mixer and then reassembled. The trickiest part was how greasy everything was! It was also hard to get the pin through the beater hub - I found a video that suggested using a very slim screwdriver to thread the hole before inserting the pin. This was the most involved part replacement I've done on my own, and it was very satisfying to get my mixer back in working order!

I removed the decorative band that covers the seam by removing 1 screw. I then removed the top portion of mixer by removing 4 square head screws. You will then see the gear housing in the front of the mixer. Remove the 4 screws holding that on. There are no spring that are going to pop out and you never know where they went, but be careful because there is a lot of grease and a gear that it just laying in there on the right side. You will see the stainless shaft with a couple on gear cogs on it. Remove the retaing spring from the shaft and pull the top gear off, it may be a little snug. You will then see the dowel pin, mine was sheared off but I could see where it was. Be sure to remove the broken pieces. Use the punch to knock out the remaining pin. Replace with new pin making sure it is evenly exposed on both side of the shaft. Replace the top gear, then the retaining spring, the the gear housing cover, then the mixer top cover and finally the decorative band. Be sure to unplug before you start. These mixers are expensive and expensive to have someone fix them. I ordered 2 pins because shipping is a little high and the pin is cheap. I fixed this for $17.00 total and have a spare pin.

followed the emailed instructions from your company
worked perfectly
thanks

Tried new brushes but alas it looks like it was a controller. Wife needed it asap so Ii bought her a new one. Service and delivery were quick but couldn't wait for a second part to try and repair it again.

I decided to update the motor brushes in our KitchenA id mixer even though it operated perfectly for years. After installing the motor brushes, you sent,I plugged the cord attached to the mixer into the outlet. I selected 1 on the speed selector and nothing occurred. The mixer would not operate. I then checked the outlet to insure there was voltage present; there was voltage present. I again plugged the cord of the mixer into the outlet, selected 1, then 5, and finally 10, with no results. The mixer would not operate. Finally, I removed the motor brushes I had received from you and installed the old brushes that were originally in the mixer, plugged it in the outlet, selected 1 and the mixer operated perfectly as it did BEFORE installing the brushes you sent.

When I took the back cover off I found two parts that "could" be the problem. The speed control plate was cracked which explained the spotty working. I ordered both parts and installed them very easily. The parts fit perfectly and resulted in the mixer working perfectly. I can't say enough about the excellent parts. They were perfect.

After stalling the mixer while mixing dough I found that the motor still functioned but the blade didn't move. I basically took the mixer into my shop along with a digital camera to record any complicated disassembly procedure I might have to deal with for reassembly and proceeded to disassemble the mixer. Once apart, I cleaned the mixer parts, removed the broken worm gear and bracket, and got online for someone that carried the replacement piece. PartSelect sent the replacement within 3 days and now it works great again.

dissassembled mixer and replaced gear

Really no help from Kitchen Aid sources; but phone call to PartSelect solved the problem. Kitchen Aid repair line didn't even know the part #! Thanks to Part/Select, Christmas cookies are being made.

just inserted the new wire whip