5K5SSCWH0 KitchenAid Mixer - Instructions

I followed the video provided online. The model shown was not exactly the same as mine, but very close. The step-wise progression demonstrated on the video helped a lot. I had to double check the video a couple of times which added to the work time....I could probably do it again without the video in under 1 hour. As shown in the video, I laid out an old towel across two pieces of 2x4 which helped keep the mixer head in a position that was easy to work on and also prevented scratches.

it just screw in.

I removed the mixer from the stand and replaced the bowl lift arm by removing a cotter pin and reconnected the arm to the crank inserting the pin roll and tapping it into place with a small hammer. It took all of five minutes to complete.

Simply placed it in the slot and pounded until firmly in with a soft mallet. Thanks to your site I was able to find the piece easily and very inexpensively. Thank you so much. I would die if I couldn't fix this machine.

I did not do the repair myself, however, I contacted a suggested service company which in turn was a company I had used before when I had problems with my JenAir microwave. Excellent service, prompt and very professional. Thank you JenAir for your assistance in providing promptly the parts needed to complete this job.

I was very happy with the customer services department and the support I received in identifying the part I needed for the repair. I received an email confirming my order with all details. I do wish you had a more cost effective shipping alternative, like Priority mail.
The repair went well and the mixer is back in business, for making those Chocolate Chip Cookie and brownies if you know what I mean.

Thank you
Ron Ashby

The knob was attached to the new lever. I began to disassemble the mixer case so that I could replace the lever. However, it soon became apparent that this would be a major project involving many components and potential problems in getting the unit back together. Since all I wanted was to replace the knob, I simply knocked it off the new lever and forced it onto the old one. It is hard for me to understand why Kitchenaid would not make just the knob available.

Repair was easy. Remove the seal ring with a flat blade screwdriver and drive out retaining pin. Pry out lower unit using two screwdrivers, one on each side. Once apart, use spring clip pliers to remove snap ring. Pull out shaft and replace. Clean and lubricate as you reassemble in reverse. Google the model number to get detailed instructions.

watched instruction video (from Part Select), the demonstration was close enough to enable me to repair the mixer. Newer mixers are disassembled differently.

I dismantled the machine to find the problem and to see what part I needed. Than when I ordered the part I saw the video of how to do it. If I had seen the video before I dismantled, I would have save a few steps. The video was very complete and accurate even it being an older model

took old off and new fit right in saved me over $300.00 for new mixer !

remove 3 screws ,remove old sanding disc replace with new installl screws

The issue ended up being this little plastic clip. The repair took me about 20 mins alone to make. However, I realized how dirty the mixer was and spent another 30 - 40 mins detailing it.

received parts promptly, opened motor removed three screws installed worm gear . installed brushes external access.Buttoned motor up and tested operation. Very esy to repair with the supplied [correct] parts

Opened beater , removed grease , took bearing off , removed alignment pins ,pulled shaft and pinion out , replaced parts , lubricated with new grease , assembled the whole drive . do not like the plastic gear or the clearance once assembled has a lot of slop for this type of drive .