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58971K3WW General Electric Washer - Instructions

All Instructions for the 58971K3WW
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Loud noise, burning smell during spin cycle
The video with Steve is invaluable. I followed the video to replace the tub bearing. Had to jump over to the tub seal video to make sure I got it seated into the outer tub correctly. The tub bearing video skips past the seal part. Be aware that the video cut aways can be a considerable amount of time. Highly recommend a few things: 1) if you think you need to replace one of the things on my parts list (bearing, washer, seal, etc) then just replace everything at once. It's not worth it to try to reuse old nasty parts. All of the parts + 1 11/16 spanner wrench came to around 60 bucks. 2) get the washer out of its confined area and give yourself some room to work on it. I took the time to shuffle it out into my garage and setup a table to spread out the parts and tools. This procedure is a complete washer dismantle job. So take your time and be patient. 3) the aluminum hub nut is a bugger. I had to use penetrating oil and make a couple of small angled cuts with a hacksaw to relieve the tension between the nut and transmission shaft. 4) the main lower tub bearing (bushing) was also a bugger and all gummed up and rusty. Be very careful getting it out. You don't want to ruin the integrity of the outer tub cavity that it goes into. Light taps and patience using the butt end of a hammer and flat blade screwdrivers. From beginning to end, with a few breaks to let the penetrating oil do its thing, it took about four hours. I took my time, reviewed the videos throughout that time, and I've never worked on a washing machine before.
Parts Used:
Tub Seal Split Ring Hub Washer Tub Bearing Tub Bearing Washer
  • Gary from QUEEN CREEK, AZ
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Screw drivers, Socket set, Wrench set
23 of 25 people found this instruction helpful.
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Grind noise becoming worse
Used the repair instruction paper behind the washer control panel and used the online parts diagram. Also the online responces from other customer repairs gave me the idea to take a small pipe wrench (with a sock over the bottom of handle) and tap it with a 10 lb sledge hammer to remove the alumium hub nut. *** It is a backwards threaded nut **** I did not know I was going the wrong way until I looked at the new nut and noticed it's reverse threaded!!! After that it was just taking everything apart and putting it back the way you found it.
Parts Used:
Split Ring Hub Washer Tub Bearing Washer Hub Nut Tub Seal
  • Eric from Oak Harbor, WA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Screw drivers, Socket set, Wrench (Adjustable)
27 of 39 people found this instruction helpful.
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washer loss balance
went very well thank you
Parts Used:
Tub Dampening Strap Tub Dampening Strap Retainer
  • james from sidney, OH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
26 of 39 people found this instruction helpful.
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Washer drum would not spin, broken belt
I used a butter knife to pop plastic clips that hold the front panel to the top panel, one clip on each side of front cover. I never thought the new belt was going to fit, it barely fit on the big pulley, much less around the small pulley too. It needs to be stretched a lot to get it on.. but it will fit :)
Parts Used:
6-Rib Drive Belt
  • Eric from Bel air, MD
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
20 of 22 people found this instruction helpful.
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washer failed to drain water from machine
1) Disconnect power
2)remove front panel
3) remove screws and take hoses off
4) remove & replace water pump
:) YAY. all done
Parts Used:
Drain Pump and Motor Assembly
  • Kristy from Boca Raton, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Socket set
17 of 19 people found this instruction helpful.
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Discharge Pump was leaking on our GE Washer
Popped the front off the washer by placing a towel under the screwdriver to prevent chipping the paint. Had to spent almost 45 minutes soaking up water that had leaked from pump. Must have been leaking for some time before enough leaked under washer and became visible, because there was a lot of rust build up. (1).Removed old pump by first un-pluging washer and them removing (2) connecting wires from pump. (3).Next use nut driver to loosen flex hose from washer. (not from pump). Loosen spring clamp from discharge hose , and slide up. (4) Using nut driver I removed (2) hex screws that held pump to frame, then removed pump and motor assembly. (5). Mopped up water with large (old) bath towels (6). Used hair dryer to dry area. (7). Used wire brush to brush away surface rust. then used small shop vacuum to remove this surface rust. (8). Used small brush to paint white rust-olem paint on rusted areas, used hair dryer again to help paint to dry, then gave it a second coat and again helped it dry. (9). I then removed flex hose from old pump assembly, checked it for cracks and finding none I attached it to new pump with existing spring clamp. (10). I then put pump assembly back inside washer, but did not attach with hex screws yet. (11). Re-attached the drain hose by sliding the spring clamp back down, making sure it is around the hose and discharge spout. (12). Reattach the flex hose to washer discharge spout. (13). Screw new pump and motor assembly unto newly painted frame. (14). Re-attach (2) wires to pump and motor assembly. (15). Plug washer back in and try filling it with some water, letting it go into the drain cycle to check for leaks. NOTE: You don't have to go through and entire wash cycle. Just use the dial to put some water in then move it to drain and /or spin to get the new pump and motor assembly going. I did this a couple of times and then did an entire load of clothes to ensure there were no leaks. After I was sure there were no leaks, I simply popped the front panel back on. My part cost a total of $64.00 including shipping, and it took me about 1 hour of my time. I checked with my local GE dealer and his cost would have been $98.00 for the part, and $85.00 for labor for a total of $183.00. I AM VERY HAPPY. Oh bye the way I had my part within 3 days of the order and that was with regular shipping. I will always use Parts Select from now on.
Parts Used:
Drain Pump and Motor Assembly
  • George from Cambridge, MD
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers
15 of 15 people found this instruction helpful.
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belt fits too tightly toget on easily
took two people to get this belt on
Parts Used:
6-Rib Drive Belt
  • Travis from Hagaman, NY
  • Difficulty Level:
    Very Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers, Wrench (Adjustable)
18 of 24 people found this instruction helpful.
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Water was leaking
My husband was unavailable and already overloaded, so I took a screw driver and removed the front cover of the washer. After I discovered where the leak was coming from, I used a screw driver to remove one end of the hose and pliers to remove the other end. I went online, found the part and ordered it. It came in surprisingly fast. My husband put it back in about 5 minutes.
Parts Used:
Pump to Tub Inlet Drain Hose
  • Christine from Tempe, AZ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
14 of 14 people found this instruction helpful.
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Hose and clip were broken in moving
The parts were here in 3 days and the repair went very quickly .Quality item would do business again.
Parts Used:
Drain Hose Drain Hose Clip
  • DARYLD from SCHOFIELD, WI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
17 of 23 people found this instruction helpful.
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Would not agitate or spin dry
After confirming what I thought was the problem and reading other posts it was fairly easy to replace the belt. After taking the bottom cover loose to gain access to the large and small pulley I found out that the belt was very tight to get on as a previous customer had mentioned. I also used visegrips to hold the belt in place on the large pulley while guideing the belt on the small motor pulley with one hand and turning the drum pulley with the other hand. It helped that I had read the other post first. Next time will be a snap.
Parts Used:
6-Rib Drive Belt
  • Ron from Mount Vernon, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
15 of 17 people found this instruction helpful.
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Broken Drive Belt
Removed bottom washer plate. Placed belt on small, grooved pulley. Started belt on larger pulley. Clamped lock pliers to larger pulley to prevent belt from slipping off. Turned belt onto larger pulley by turning and pressing the belt close to the smaller pulley. Adjusted belt and replaced bottom plate.
Parts Used:
6-Rib Drive Belt
  • Dirk from Anamosa, IA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers
15 of 18 people found this instruction helpful.
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loud noise upon aggitation
replaced Tub dampeners Straps.
Parts Used:
Tub Dampening Strap
  • Robert from Covington, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
16 of 21 people found this instruction helpful.
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water not shutting off
Removed the screws for the control panel and replaced the load switch and valve body in about 20 minutes. Simple fix and it's working perfectly!
Parts Used:
Dual Water Inlet Valve
  • Stephen from erie, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
15 of 18 people found this instruction helpful.
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Washer didn't wash/spin
Replaced lid switch with wire harness. Video available on this web page. The technician said bad motor. We counted the flashes, light on top of motor, was 7 times. Diagnoses are very important, save you money! Do it more times, be sure. Biggest problem is socket size for the screws, size 6,5mm or 1/4 inch. Do not call technician or throw away your washer!...
Parts Used:
Lid Switch with Wire Harness
  • Eva from NAPLES, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Socket set
14 of 16 people found this instruction helpful.
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There was no hot water coming out, I had already checked the screens
First I removed the old part (2 screws)
Pulled off 4 wires (maybe the wrong word, I'm not a professional!
Put the new part in-turned the water on and had a stream of HOT water-yay
I had been putting this off because no one in my family had noticed (except me) and with my husband out of work it seemed like a low priority, but when my daughters came home for Christmas, they said "There's no hot water in the washing machine" so I took the plunge--I cannot believe I waited that long!
It literally took me seven minutes!
Parts Used:
Dual Water Inlet Valve
  • Tricia from Glen Allen, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers, Wrench (Adjustable), Wrench set
12 of 12 people found this instruction helpful.
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All Instructions for the 58971K3WW
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