57731H3WW General Electric Washer - Instructions
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My washer would not drain the water out.
IT was so easy to replace the pump. I think the hardest part was trying to get the pliers to work right. All I had to do was unscrew two bolts, take off two pipes, get the new pump and replace the pipes and bolts. It was that easy.
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jayme from drummonds, TN
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers, Socket set
6 of 8 people
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Water wouldn's stop running
First removed the screws on the contraol panel. Then I pulled the tubing from the part. Snapped teh switch preesure out. Put the new one in. Attached the tubing. Put control panel back together.
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Amy from Newport, NC
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
6 of 8 people
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Broken knob on my Mom's washing machine
Folks,
Thanks to your great web site and help video I got this fixed in less than a minute. Literally less time than it took me to watch your helpful video. Don't know how to thank you - keep up the good work!
Thanks to your great web site and help video I got this fixed in less than a minute. Literally less time than it took me to watch your helpful video. Don't know how to thank you - keep up the good work!
Parts Used:
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Edward from New York, NY
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers
5 of 5 people
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drain hose cracked, leaking water, when in use
It was easy, I just removed the old drain hose clip with a screwdriver. Next, removed the old, cracked hose, inserted the new one, and screwed the new clip in.
The best part about this story is the incredible service I was given, by this company. I bought the machine at Sears, so I assumed I could find the hose their. No, they instructed me to go to Orchard Supply(their sister store), I purchased a drain hose, the clerk told me to buy, but the water was still leaking. So, I went on-line and found the right hose, and now I will continue to purchase what I ned for my machine from your company. REALLY Fast Service. Thanks
The best part about this story is the incredible service I was given, by this company. I bought the machine at Sears, so I assumed I could find the hose their. No, they instructed me to go to Orchard Supply(their sister store), I purchased a drain hose, the clerk told me to buy, but the water was still leaking. So, I went on-line and found the right hose, and now I will continue to purchase what I ned for my machine from your company. REALLY Fast Service. Thanks
Parts Used:
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patricia from Merced, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers, Wrench (Adjustable)
5 of 6 people
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Drain hose had a hole in it
used a socket to unscrew the clip. pulled out the old hose, slid the new hose into the clip and screwed the clip back on. all fixes should be this easy.
Parts Used:
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kartik from radnor, PA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Socket set
5 of 6 people
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Control knob was striped / cannot rotate dial
Remove control knob and replace it with new part.
One retaining clip to remove and replace part.
One retaining clip to remove and replace part.
Parts Used:
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Osvaldo from Madison, AL
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers
5 of 6 people
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Broken Turn On Knob
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Sherri Ann from Rockwall, TX
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
5 of 6 people
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the hub disntegrated . I had to destroy the hub nut to get the old hub off.
I looked at the instructions for removing the tub that are on the back of the circuit diagram included in the panel behind the controls. I followed the directions. As one of your commenters had noted, the aluminum Hub Nut is practically impossible to get a hold on without a special wrench so I chiseled it off. That was the most difficult and time comsuming part . I found some pieces of the old hub in the drain line and blocking the drain pump. Be sure to check for this before reassembling and using the washer.
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Roger from Lenoir City, TN
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Difficulty Level:A Bit Difficult
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Total Repair Time:1- 2 hours
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Tools:Nutdriver, Screw drivers, Socket set, Wrench set
5 of 6 people
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Very noisy in spin mode
a) remove front panel by depressing the 2 clips at the top in line with the lid b) remove the lid switch and 2 screws holding top on and remove top by tilting up SLIGHTLY and sliding to left. c) Remove agitator and by pulling straight up on it and remove adapter underneath d)remove 4 bolts holding 4 rubber straps to top of tub assembly, readily visible when top is removed. e) unplug motor wiring and disconnect pump and bleach hoses from tub f)while lifting up on tub, push down on each of the 4 suspension rods and disconnect them at bottom of tub ( this is the most difficult part, and to make it easier disconnect the rear rods first) g) tilt tub forward and remove tub assembly h) NOW, for the big nut that holds the spin basket in-- #1, it is LEFT HAND THREAD, so you will turn it to the right to remove it. #2, it is VERY TIGHT and requires a 1&11/16" spanner wrench (which I did not have) for removal. Instead, I used a 1&11/16 socket, an extension and an air impact wrench to remove and replace the nut. Assembly is reverse of removal and remember, that nut is ALUMINUM so be careful with that impact wrench when tightening it back up!I replaced the nut and split ring and cleaned the whole area thoroughly, and it greatly reduced the noise in spin mode. I did not replace the metal housing on the bottom of the spin basket, because it was $50 bucks. this probably would have eliminated all the noise, but my repair only cost $19 in parts, including shipping ,and the parts arrived in 1 day.
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James from Colora, MD
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Difficulty Level:Really Easy
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Total Repair Time:More than 2 hours
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Tools:Screw drivers, Socket set, Wrench set
6 of 9 people
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The washer was really noisy and it leaked.
I followed the video and paused it after every step. What gave me the most trouble was the tub nut which would not turn so I used a chisel and it just disintegrated along with the split ring, so that worked. Now its like a new machine. It was a fun job and I'm glad I did it instead of replacing the whole washing machine.
Parts Used:
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Eugene from BALLSTON SPA, NY
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Difficulty Level:Really Easy
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Total Repair Time:More than 2 hours
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Tools:Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
4 of 4 people
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Leak
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Tom from VERMILLION, SD
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Difficulty Level:Really Easy
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Total Repair Time:More than 2 hours
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Tools:Nutdriver, Socket set
4 of 4 people
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Hub broke around center
Removed the front panel and lid.
Removed the ring on top of tub and holder.
Had to use a rope and pry board to get the agitator off the shaft. Removed the 7/16 cap screw and removed the plastic agitator block.
Couldn't get the hub nut off and had to use a chisel to break it off (corroded and a left hand thread).
Had to use chisel to free the hub from the center pieces so I could lift out the tub. Then I had to hammer and twist the center piece of the hub to get it off form the transmission shaft.
replace in reverse order without any problem once I realize I had a left hand hub nut.
Removed the ring on top of tub and holder.
Had to use a rope and pry board to get the agitator off the shaft. Removed the 7/16 cap screw and removed the plastic agitator block.
Couldn't get the hub nut off and had to use a chisel to break it off (corroded and a left hand thread).
Had to use chisel to free the hub from the center pieces so I could lift out the tub. Then I had to hammer and twist the center piece of the hub to get it off form the transmission shaft.
replace in reverse order without any problem once I realize I had a left hand hub nut.
Parts Used:
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Thomasq from Rixford, PA
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Difficulty Level:A Bit Difficult
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Total Repair Time:1- 2 hours
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Tools:Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable)
5 of 7 people
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Washer wouldn't spin, repairman said replace transmission.
Pretty much the entire machine has to come apart to replace a transmission. The thing to know that no one mentioned is that the hub nut is reverse threaded - that means righty loosey.
Even if I had known, I tried it both ways and I doubt I could have gotten it off without the chisel as the others also had to do. Split ring was also frozen in place by hard water and soap scum so had to break that cheesey piece of aluminum off also. If you are taking apart your washer, I advise ordering these 2 parts so you will have them after you destroy the old ones trying to get to the part you need to fix.
Thanks to parts select for the exploded diagram!
Even if I had known, I tried it both ways and I doubt I could have gotten it off without the chisel as the others also had to do. Split ring was also frozen in place by hard water and soap scum so had to break that cheesey piece of aluminum off also. If you are taking apart your washer, I advise ordering these 2 parts so you will have them after you destroy the old ones trying to get to the part you need to fix.
Thanks to parts select for the exploded diagram!
Parts Used:
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Justine from Cardiff, CA
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Difficulty Level:Difficult
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Total Repair Time:1- 2 hours
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Tools:Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
5 of 7 people
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Very loud noise during spin cycle
I watched the video and disassembled the machine pretty much the way the video showed. There were a few differences but nothing big. The noise sounded like a dry bearing but wasn't sure where it was. Read the responses and it said it was the tub bearing washer. It made some sense if it was metal on metal. It was a dry bearing (should have listened to my common sense, but these guys know more than I do when it comes to washer repair) on the transmission that had been ruined because of a leaky tub seal, which I also replaced. The transmission was not available at the time of repair (but is now) but that kind of investment may be better in a new unit. There is a video on YouTube that shows you how to replace the bearing, BUT it requires someone with some mechanical knowledge. I'll try it later in the year and if it doesn't work we'll have to purchase a new unit.
Parts Used:
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Norm from LIBERTY, KS
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Difficulty Level:Easy
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Total Repair Time:1- 2 hours
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Tools:Screw drivers, Socket set, Wrench set
4 of 4 people
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Washer screeching during spin cycle.
Followed video to take washer apart. I used the Shaft & Drive Assembly to tap out bearing as it was stuck. BTW the screeching was because the Shaft & Drive Assembly ball bearing retainer cage was in pieces. Replaced tub bearing and installed new Shaft & Drive Assembly. Washer now runs like new. Get the spanner wrench to remove existing nut and purchase a new nut.
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Steven from DURHAM, NC
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Difficulty Level:A Bit Difficult
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Total Repair Time:1- 2 hours
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Tools:Pliers, Screw drivers, Socket set
4 of 4 people
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