41761723511 Kenmore Washer Dryer Combo - Instructions

Just like in the video, but with a stackable washer/dryer unit, works like new now....

The repair went smoothly considering I am a rookie. The repair videos on your site are great. Followed the techs instructions and got thru it fine.

Thanks,

Jim

Unplugged dryer, removed access panel on the back of dryer. Removed access panel on the front of the dryer. Removed the front panel of the dryer. Inside the drum, removed the three screws on the center bearings. Slide the bearing out of the bearing support. Replaced the bearing support. Then reassembled the drum. Replaced the belt an reassembled the dryer. Two people would be recommended for reassembly.

lacked instructions. Internet yielded a simple paragraph. Scored real bonus when we discovered the lint build up past the internal filter was approaching catastropic level. Replaced the exhaust tube (plastic) with rigid metal and resolved to disassemble and clean dryer on 2 year cycle in future. Kit just isn't complete without detailed instructions. Parts were complete and sufficient. Local codes have eliminated the plactic exhaust tube. Recommend that all old installs refit to rigid or semirigid before the fire happens!

First removed the top of the dryer, then the front of the dryer. Took the plate off the back left of the dryer to disengage the belt off the pulley.
Took the three screws out that hold the drum in place, of course the third screw stripped and had to use a screw remover, which didn't work, but the adjustable pliers did so then lifted the drum out of the plastic reservoir in which the bearing laid. Next unscrewed the two bolts holding the plastic reservoir which also loosened the small metal piece on the back of the dryer where a small bearing is located. Put the new parts in, but instead of putting the larger bearing that fits in the plastic reservoir, I decided to put it on the drum first and guide it into the reservoir all at once, this worked well . Prior to that I put the new plastic piece on the inside and taped it there while holding that piece put the small metal piece with the small bearing on the back of the dryer. I'm sure it is alot easier with two people doing this part, but it worked and I didn't lose the small bearing. Next put the front of the dryer back on and then put the belt back on the pulley, then the top.
It definitely helped immensely to read how someone did this, just follow the instructions given and there you go, no more annoying squeak and also a feeling of accomplishment and thanks to the person who wrote the story on how to do this job, appreciate it.

I attempted to figure it out first but to no avail. Found an article on e-how and followed the steps to access the drum. Found your company on internet and called the 800 number to order the part. Delivery was quick (2 days) and it was the exact part. Thank you.

Followed directions of another website...had to replace ball and socket joint that attached the drum to the back frame of the dryer...removed top outside metal cover of dryer to facilitate attaching ball/socket kit to the drum...this allowed us to secure the ball/socket kit to the drum without cross threading the screws...with the top of dryer removed this allows you to lift the drum to fit into the plastic bracket...dryer had been in use for over ten years before repair...extreme amount of lint debris throughout internal area of dryer...lint was everywhere...spent a large amount of time vacuuming lint...duct connection from lint trap to lint fan/impeller was very loose and over the years lint seeped out from connection...suggest using duct tape or wood/composite shims to hold the lint duct to the fan/impeller...make sure you remove lint from the back of drum crevice and around the area of the heating element for electric dryers...for sanity's sake this should be a two person job...for this repair we replaced the upper and lower drum felt strip, installed a complete and new ball/socket kit, replaced drum belt, and vacuumed and damp wiped the entire interior of the dryer...

Removed front and back panels as well as the dryer front, placed belt on drum and drive motor. I found that taking the door off the dryer front made the reassembly much easer.

Disconnect from electric and water supply, and move appliance to an area where you can access front, rear, and top of dryer. On rear of dryer remove the 2 screws on the small square panel, remove panel to expose dryer motor and tensioner pulley. On top of dryer remove the 4 front screws, but not the center screw, it is not necessary as it is holding something on the inside. Open dryer door and remove the lint trap, exposing the vent. Remove the 2 plastic snaps using a flat screwdriver. This will disconnect the vent from the front panel. Next remove the 2 small screws on top sides of the control panel. Remove the 2 screws on angled back panel, and remove panel. Remove approx. 10 more screws holding the under panel on, and on the bottom of control panel. Remove under panel, and slide control panel up and pull out, disconnect electrical connection on left side. Remove front off of dryer carefully, the weight of the drum is holding it in place. Vacuum everything, remove broken belt, put new belt on drum, rib side down, and slide all the way back all around. Go to rear of dryer and remove tensioner arm off of its post, there is a slot to do so, put belt on motor pulley, reapply tensioner arm in position so belt goes around it. Spin the drum a few times by pulling on the belt to make sure there are no twists. Place the front of dryer back on, put two corner screws in the top, and reseat the drum. Reconnect the electrical connection inside dryer you disconnected earlier, plug in dryer, and turn on to test. If it heats and turns well done, if not good luck. Unplug, slide vent back in, reinstall plastic clips, and ensure that vent is seated in the foam pad on the exhaust motor vent. Work backwards and put panels back in place with screws. Job done.

I seen a post on your website referring to the exact problem I was having. One of your staff recommended changing the control thermistor, which I did following the U-Tube video link you supplied. The repair went well and the dryer now operates perfectly ! Thanks for the accurate and helpful info.

Open the top of the dryer. Removed the broken belt and replaced it with the new one I purchased from your company.

I researched possible causes on line and watched a PartsSelect video on YouTube on how to test. I ended up misreading test results and ordered the High Limit Thermostat but subsequently realized problem was the Terminal Block. No problem, PartsSelect took back the Thermostat (I hadn't installed it) and shipped me the Terminal Block. My dryer was back up and running in less than 7 days from initial analysis to installation of Terminal Block. Instructions that came in confirmation email for installation were perfect and easy to follow. Total cost with new power cord from Home Depot was less than $50 vs a quoted service call of $175+ parts from local electrician.

removed the old gasket with pliers (noting where the beginning/end of the gasket was) then installed new gasket in the exact location with very light pressure on each rubber insert point. Voila!!

just changed filter

All I had to do was pop in the new door catch. Works perfectly.