41748106700 Kenmore Washer - Instructions

Removed old shock abs. (both sides). The one side, I had to remove the speed control board to access the lower nut on the one shock. Install was fairly easy however, it did not fix the washer. Apparently there was something else (either a switch, the control board or the motor) needs replaced too.

Pulled the locking pins out, replaced the shock absorbers and re-installed the locking pins. I used Channel Lock pliers to remove and replace the locking pins. i used a deep socket to hold down the tab on the locking pins so they could be pushed out. The new shock absorbers came with installation instructions.

I just pushed the washer on its side on a price of wood. I put a pan to catch the drain water.It was then as easy as detaching two boots and two bolts that hold the drain motor on.Do it in reverse and you got it.Oh first don't forget to unplug the electrical wires ect.

My shocks on the washer were broken, in part because of age, the other is broken spider drum inside the barrel. Was very easy to do the shocks. Unhook water connections and power. Move washer away from the wall. Remove the back cover from the washer. On the left side, you have to remove two screws from the electronics control box so you can gently move it out of the way. Then grab the plastic pin with some pliers and pull while depressing the locking lug on the end of the pin (Very important to depress the lock or you will have to buy new pins) Remove both pins for each shock. I used some high pressure grease on the pins when I put it all back together. Was a quick fix. Unfortunately had to take it all back apart as this was only a small part of my issue with having the stainless drum being broken inside.

love parts select have used them several times for parts great company

As others have mentioned, it was pretty straight forward although a bit finicky to get into the tight spots to press out the pins. The little piece of 1x4 block helped press the pins back in. For the right side shock, I had to undo the large rubber hose at the bottom of the drum and also had to remove the sheet metal shield in the back to allow clearance for the pin to come out. There's only 2 screws holding it in so again, not too hard to do.

Removed front panel, used socket to compress lock tab on plastic pins holding shocks. Still taks a little effort to get them out. The one behind a plastic drain canister is a proble as there doesn't seem to be a good method for moving that canister. I think that's why the spare pin is provided.

Sadly, my case was one of the lower percentage where the problem is in the rear bearing area. The shocks were, the top support springs were good but the rear of the washer drum was shot. Opted to replace with new washer rather than go through the much longer repair with the almost $300 in parts.

Remove screws take off striker .Put striker back on with screws back on

Tighten screws. Took 5 minutes

Very basic replacement- 2 screws in and out. The part did not come with screws to be sure to save them if you remove the broken part ahead of time to make the process smoother.

just unscrewed the old one and put a new one on.
I bought two just in case this one breaks too.

easy repair. I went to the back of the washer and removed the two(?) screws that held the top panel on. Then moved to the front of the washer and unscrewed the two screws in the door frame holding the lock assembly. Pulled it up and out from the top of the washer and disconnected the three wire connections. Then I just reversed the process with the new part. It all worked great. This website rocks...
Phil
Jax, FL

The instructions that came with the new shock absorbers were very detailed and walked me through the repair step by step. The new shock absorbers are much better quality than the old tube style shocks.

Just like the video said in the parts menu remove front of washer remove 2 screws remove 2 hose clamps replace pump replace 2 screws replace hoses and clamps and front door to washer done

The front lower access panel pops off with two Philips head screws. From there, the white pins holding the hold broken shock absorbers can be removed by pressing their locking tab down and pushing them free of the bushing.

After pulling the old, broken items out, the new ones are reinstalled the same way: place the metal end towards the drum, push the white pin through the bushing (only one way is correct) and you're almost done. Reinstall the front panel and get back to having a quiet washing machine!

I replaced both shock absorbers that hold the drum on a front loading washer. They both snapped at the base and have since been replaced by a different style shock absorber. There are 2 pins that hold each part in place. I took 5 minutes to replace 3 pins and about an hour to replace the last one, which was in a very tight spot. After much sweating and swearing, I managed to get the pin back in. Was it worth it? ABSOLUTELY! Partsselect.com is a dream for straightforward repairs. This is the second repair I have done on this machine (which is less than 5 years old) and both repairs have cost less than $30.