41729052990 Kenmore Washer - Instructions
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Spring broke and front loading washer made loud noise when it went into spin cycle.
Removed the back and lower panel in the front of machine. Turned it on its side to replace spring, not tools required. Then stood it up and replaced both shocks by removing plastic pins that hold them in place, no tools required. The only time you need tools is to remove the metal panels to get to the parts. Now it makes no noise and runs like a new washer. Paid $140 for the parts, a new machine would have cost over a thousand and would be one of those digital nightmares that don't last as long. This machine is 18 years old.
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DONNA from VALPARAISO, FL
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
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Washer was bouncing and emitted a banging noise only when on high speed spin
I watched the videos and replaced the shocks and suspension springs. This worked to stop the unit bouncing completely and cut the banging noise in half. Further diagnosis revealed a damaged drum and outer shell. The repair itself was very simple and didn't require special tools or skills. There is a tricky shock absorber locking pin on the right shock bottom position. There is a control box of some sort that prevents the complete removal of the pin without breaking it. On install, I simply pushed the pin through from the front. Ultimately, I ended up replacing the unit. However, I found the site to be extremely helpful. Great service.
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chris from COMMERCE TWP, MI
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Pliers, Screw drivers
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Water would not always drain from the wash tub.
Simple install, remove the two screws holding the pump motor.
Loosen the two hose clamps that hold the hoses in place.
Pull out old pump motor.
Place new pump into place, and install mounting screws and tighten.
Slip drain hoses onto new pump and reinstall clamps.
Check for leaks.
Done.
Loosen the two hose clamps that hold the hoses in place.
Pull out old pump motor.
Place new pump into place, and install mounting screws and tighten.
Slip drain hoses onto new pump and reinstall clamps.
Check for leaks.
Done.
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Charles from PARKERSBURG, WV
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Socket set, Wrench (Adjustable)
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Drain pump was out
Repair was easy watched video it was spot on I went to auto parts store and bought 2 screw clamps to replace the spring clamps and made repairs easier washer works great happy wife
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Mark from VANDALIA, IL
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Pliers, Screw drivers, Socket set
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worn out vibration/shock absorbers
"Instructions" with the kit suggest pulling the pins out with a pair of pliers. That's fine if you're a gorilla. It's easier to use a 13MM boxed-end wrench. Slip it over the tapered end to depress the locking tab; then tap a 3/8 dowel rod held against the tapered end to remove the pin. Also my washer has a drain tube that has to be disconnected to get access to the top pin. If I had to do this again it would take about an hour.
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W R from Venice, FL
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Difficulty Level:A Bit Difficult
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Total Repair Time:1- 2 hours
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Tools:Pliers
2 of 3 people
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Water leaking and broken shock absorbers
Removed spring retainer straps from top of springs. Propped up tub with blocks and a wedge. Lifted out each spring and replaced. Re-attached spring retainer straps. Removed pins from shock absorbers (old/broken ones). These break due to moving washer w/out installing original foam blocks and support screws or due to age and fatigue. Pins have a retainer that must be depressed as you pull or push them out. may need to spin back and forth with pliers as you pull them. Bottom right pin won't come out w/out a hassle. Cut it in pieces with dykes and used spare pushed in from the FRONT (not the rear, as it was originally installed). Found leak was not fixed by getting the drum back up to proper height. Found bolt on tub had broken the bottom of the soap dispenser "tray". This is a 50.00 part. Made a patch from the bottom. Roughed up plastic and used silicone adhesive. After it had adhered filled from top with more silicone. Allowed 24 hrs to dry. Washer is as good as new.
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Dan from Concord, CA
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Difficulty Level:A Bit Difficult
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Total Repair Time:1- 2 hours
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Tools:Nutdriver, Pliers, Screw drivers
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water leaking from bottom hose
remove one hose clamp.pulled hose from back of washer.replaced with new hose in same procedure.best of all i had my new hose in two days.great serviceand inventory.
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James from Brandon, FL
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers
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door catch broke
The local appliance repair store quoted me $80+ for a "kit" to repair the door catch. I saw the part on your website for less than $8. Even with rushed shipping (I have four boys who generate lots of laundry), it was only about $20 total. You guys are AWESOME! I sell tools for women and do-it-yourselfers and am directing my customers to your site. Thank you!!!
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Teresa from Fuquay Varina, NC
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
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Broken catch on washer door
PartSelect is fantastic. Door catch broke on 3 day holiday weekend and given age of washer figured nobody would have the parts. Found PartSelect on line, ordered, paid for expedited shipping, got the part by the end of the week. Took me just a few minutes to screw in the catch and I was doing laundry again the same day. Had a little bit of a problem identifying the part on the schematics but once I figured it out everything was a breeze. Recommend PartSelect highly.
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Rod from Portland, OR
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
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Wouldn't drain water...thus no spin cycle!
Let's see...removed lower panel-used tools to unscrew the unit---one piece-nice to replace---EASY to replace! Removed hose---placed hose on new unit; screwed all back to bottom of washer-replaced lower panel...Voila! Made sure unit was balanced...did a load of whites---Awesome WASHER NOW!!!
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Sandra from Amherst, WI
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers, Socket set, Wrench (Adjustable)
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Tank would not stop filling.
Replaced both the water inlet valve and the tank pressure switch to eliminate any possible cause. The repair was easy, and now the washer works fine.
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John from Willis, TX
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Pliers, Screw drivers
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Door Catch Snapped Off
The wind blew the washing machine door shut so hard that the catch snapped in half. I found Part Select dot com on the internet, ordered the part and within a couple of days, it arrived. I didn't even do the repair...my Fiancé did it while I was away at a conference. Easy to fix, great ease of finding the part on Part Select...saved the labor of having a repairman come out to fix it. When in doubt, Do It Yourself!
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Lawrence from Monmouth Beach, NJ
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
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Washer shaking and making loud noise during spin cycle.
Removed front panel, used socket to compress lock tab on plastic pins holding shocks. Still taks a little effort to get them out. The one behind a plastic drain canister is a proble as there doesn't seem to be a good method for moving that canister. I think that's why the spare pin is provided.
Sadly, my case was one of the lower percentage where the problem is in the rear bearing area. The shocks were, the top support springs were good but the rear of the washer drum was shot. Opted to replace with new washer rather than go through the much longer repair with the almost $300 in parts.
Sadly, my case was one of the lower percentage where the problem is in the rear bearing area. The shocks were, the top support springs were good but the rear of the washer drum was shot. Opted to replace with new washer rather than go through the much longer repair with the almost $300 in parts.
Parts Used:
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Roger from Salem, CT
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Difficulty Level:A Bit Difficult
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Wrench set
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Broken shock
As others have mentioned, it was pretty straight forward although a bit finicky to get into the tight spots to press out the pins. The little piece of 1x4 block helped press the pins back in. For the right side shock, I had to undo the large rubber hose at the bottom of the drum and also had to remove the sheet metal shield in the back to allow clearance for the pin to come out. There's only 2 screws holding it in so again, not too hard to do.
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Ron from Blaine, WA
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Difficulty Level:A Bit Difficult
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers, Socket set
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Broken shock absorbers
My shocks on the washer were broken, in part because of age, the other is broken spider drum inside the barrel. Was very easy to do the shocks. Unhook water connections and power. Move washer away from the wall. Remove the back cover from the washer. On the left side, you have to remove two screws from the electronics control box so you can gently move it out of the way. Then grab the plastic pin with some pliers and pull while depressing the locking lug on the end of the pin (Very important to depress the lock or you will have to buy new pins) Remove both pins for each shock. I used some high pressure grease on the pins when I put it all back together. Was a quick fix. Unfortunately had to take it all back apart as this was only a small part of my issue with having the stainless drum being broken inside.
Parts Used:
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John from Richmond Hill, GA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
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