40410118 General Electric Dishwasher - Instructions
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Door falls open and/or is not counterbalanced
First I removed the four screws holding on two metal panels to gain access to the springs. Then I unhooked the broken assembly from the springs. Then I hooked the new assembly to the hinge. Finally, I reconnected the assembly to the springs. (I didn't have to unhook the assembly from the hinge because it had already broken off.)
This part must be one of those that commonly goes because I had replaced the other side about a year ago. The most difficult part a year ago was diagnosing the problem and figuring out how the pieces fit together. This now it was a quick repair because I knew exactly how to fix it. (And thanks to PartSelect for delivering the part in 48 hours even though I didn't pay for quick delivery.)
This part must be one of those that commonly goes because I had replaced the other side about a year ago. The most difficult part a year ago was diagnosing the problem and figuring out how the pieces fit together. This now it was a quick repair because I knew exactly how to fix it. (And thanks to PartSelect for delivering the part in 48 hours even though I didn't pay for quick delivery.)
Parts Used:
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Ed from CHICAGO, IL
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
3 of 3 people
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detergent shaft and arm broken
pretty easy, take off 7 screws from inside door
only hard part was getting arm to click into lever through the door. if you practice with the parts outside the door they lock together really well :)
only hard part was getting arm to click into lever through the door. if you practice with the parts outside the door they lock together really well :)
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Michael from Shelton, CT
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
5 of 9 people
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Broken rack roller for upper tray
My suggestion is to replace all four rollers at the same time since they are all the same age. Fortunately, four rollers come in each pack you order. You need to remove the end cap on borh metal rack rods which takes a little doing. You cannot just pull the caps off. You need to twist the end cap to free up the little catch at the rear of the end cap. Once the end caps are off, just pull of the old rollers and install the new ones, replace the end caps and you're done.
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Laurence from Clinton, MA
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Difficulty Level:A Bit Difficult
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
3 of 3 people
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Missing lower rack wheels
The repair was as simple as it could be. The real story is being able to find and replace the missing wheels. Your website makes it real simple to find the proper parts, order them and receive them in a few days. Your parts person; Jason was very nice to send me a little note concerning my order. I appreciate that personal touch. I will be a regular customer with that kind of service. Well done/Good Job.
Bill
Bill
Parts Used:
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William from Ballston Spa, NY
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
3 of 3 people
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side ends were broken off so rollers came off every time we pulled the racks out
installed new rollers per diagram then installed side ends into sides. Couldn`t have been easier. Dishwasher is like new now.
Parts Used:
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Daniel from Circleville, OH
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
5 of 9 people
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The wheels on the lower rack of our dishwasher kept falling off.
Removed the lower rack. Took off the old wheels. Put the axles on the new wheels which took a little manpower, but became easier once you did a couple (there are 8 wheels). Then snapped the new wheels on the rack which was really simple. The new design is much improved to the old one. The wheels glide better, then they ever did. We're sorry we didn't think of this repair years ago and the cost was a fraction of the cost of a new dishwasher.
Parts Used:
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Sharon from THE VILLAGES, FL
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
4 of 6 people
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Missing wheels
The wheel kit came with axel's to support them. They snapped in place in seconds. No instructions provided, but installing method was obvious.
Parts Used:
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Denise from PALERMO, ME
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
4 of 6 people
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Did not fully drain water
Looked up possible causes on your website. Website stated that more than 50% of time the cause was the piston and nut assembly. Removed the piston and nut assembly in bottom of unit behind screen on rear wall and saw that the gasket seal was completely gone . Ordered the part. took less than 10 minutes to install. Tested the unit and it drained completely. Thank you as i was looking at a more difficult repair if the pump had to be replaced.Repair cost less than $20.00.Before changing piston and nut assembly I cleaned the strainer and sump. disconnected drain hose and checked for blockage . i than checked your website that listed the piston assembly as the culprit more than 50% of the time. Thanks again
Parts Used:
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Antoinette from TOMS RIVER, NJ
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver
3 of 3 people
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Dishes not clean after wash,White film all over.
Pulled unit out of cabinet took two top screws out of spinner spray arm and put back together.Old sprayer was plugged up not letting wash go through.Thanks for helping me fix and not replace unit.Saved at least 400.
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Carl from Corpus Christi, TX
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Difficulty Level:A Bit Difficult
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Total Repair Time:1- 2 hours
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Tools:Screw drivers, Socket set
4 of 6 people
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Dishwasher not draining on all cycles.
My GE Potscrubber 940 would not drain on all cycles. After checking the basin traps and not finding any blockage in the water drain line, I suspected that the problem was with the drain solenoid, since the motor was running smooth. I removed the dishwasher, primarily by removing the water supply line on the left side from the water inlet valve and disconnecting the electrical connections. Make sure you turn off the water and electricity before you do any work on the dishwasher. With the dishwasher taken out and on its side, the drain solenoid unit will be visible near the motor in the middle assuming that the front bottom panel of the dishwasher has been removed. I found mine to be all crudded up. I removed the electrical connections and the solenoid bracket. Then by using my multimeter, I found a bad resistance reading (infinity) for the solenoid. I ordered the Drain Solenoid Repair Kit and replaced all the items except the plastic rocker arm. Naturally, just reverse your steps to get the dishwasher back together. Turn the water and electricity back on and fire her up. Check for proper operation and any leaks and you should be done.
Parts Used:
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Dale from Kent, WA
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Difficulty Level:A Bit Difficult
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Total Repair Time:1- 2 hours
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Tools:Pliers, Screw drivers, Wrench (Adjustable), Wrench set
4 of 6 people
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Holes in bottom of silverware basket
Removed old basket, put new one in. New basket fits but it is larger then the old one so it takes up more room leaving less room for dishes. My dishwasher is apartment size.
Service from PartsSelect was very prompt.
Service from PartsSelect was very prompt.
Parts Used:
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Jane from Clifton, NJ
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
5 of 10 people
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broken off end caps, top would slide off, frustrating.
did it by hand, carefully flair out the plastic piece only enough to slide it into the metal rail.
Parts Used:
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Paul from Blairs, VA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
3 of 4 people
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missing wheels on lower dish rack
Very simple repair: assemble the wheel/clip assembly. Attach to lower dish rack.
I was very happy with the fast delivery by PartSelect.
I was very happy with the fast delivery by PartSelect.
Parts Used:
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Shoji from Arlington, MA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
5 of 10 people
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Dishwasher not draining fully
Removed screws on the drain pump filter screens at the back of the dishwasher, unscrewed the check valve, screwed in the replacement unit, and re-affixed the filter screens.
I lived with the drain problem for 6 months and reviewed on line trouble shooting which all pointed me to a pump or solenoid valve problem. I pulled the unit and disassembled everything before noticing that the rubber washer/stopper at the top of the check valve had erroded away and was not preventing water from pumping back into the cabinet when the drain pump kicked on. Always check the condition of this check valve first if you dishwasher is not draining properly. It was so easy once I found the bad part.
I lived with the drain problem for 6 months and reviewed on line trouble shooting which all pointed me to a pump or solenoid valve problem. I pulled the unit and disassembled everything before noticing that the rubber washer/stopper at the top of the check valve had erroded away and was not preventing water from pumping back into the cabinet when the drain pump kicked on. Always check the condition of this check valve first if you dishwasher is not draining properly. It was so easy once I found the bad part.
Parts Used:
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Lyle from Saint Chalres, IL
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver
3 of 4 people
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Pump and motor went out.
We ordered our motor and pump assembly. When it arrived we followed the instructions that came with it. We had no problem with the instructions. We found it to be really easy. I was very happy since this happened 4 days before Thanksgiving. Thanks for the easy instructions, my husband got my dishwasher repaired in plenty of time for our Thanksgiving family get together.
Parts Used:
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Gloria from Vian,, OK
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers, Wrench set
3 of 4 people
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