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3CA2781XSW1 Whirlpool Washer - Instructions

All Instructions for the 3CA2781XSW1
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Washing machine making a grinding noise
Purchased and installed PS1485646 COUPLING, MOTOR (Direct Drive Coupling). We googled "Washing Machine making a grinding noise. Several people suggested coupling probably broken. We located some instructions online regarding dis-assembly, sure enough,the coupling was broken. We ordered the part from Partselect.com. It arrived in three days, replaced the broken coupler. Washing machine back in business for around $20. Hooray! Thanks, Partselect!
Parts Used:
Direct Drive Motor Coupling
  • Tracy from Yuba City, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers, Wrench (Adjustable)
4 of 4 people found this instruction helpful.
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Lid Switch Case was Broken and would not hold screws. Not draining or spinning.
I watched a youtube video made by the site on how to replace the lid switch assembly. It showed you exactly how to do this repair. Without watching the video, it would probably have stumped me. After watching the video a couple of times, it was really pretty easy to do. The timer on our washer also needed replacing. I followed the instructions by Joe from Covington, GA. That repair was really easy. Thanks, Joe, for the easy to follow, complete instructions.
Parts Used:
Lid Switch Assembly
  • Michael from ATASCADERO, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
4 of 4 people found this instruction helpful.
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The washer would drain, but was screaming while doing nothing else.
The tough part was replacing the front cabinet.
I did consult the video for help on replacing the clutch spring.
Thank you for that bit.

I admit to taking too much apart, most of the cabinet back can be left alone.
Some of the plastic wire keepers/routers suffered, as well as the console hinges.

The newly reassembled washer works without a hitch, and truely it took me about 4 hours over several days to dissamble and reassemble.
It is louder in the audible range than before, but very serviceale for another 20 years, saints willing.
Parts Used:
Gearcase
  • Richard from JAMESTOWN, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    More than 2 hours
4 of 4 people found this instruction helpful.
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washer wouldn't spin with load, then not at all with rapid clicking sound
Clutch was noticibly worn compared to new part. Direct drive flange had broken, this part should be steel. found a you tube video that was simple to follow. no problems
Parts Used:
Direct Drive Motor Coupling Washer Clutch Assembly
  • Lou from ATLANTIC HLDS, NJ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers, Socket set
4 of 4 people found this instruction helpful.
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washer would not spin or agitate
I first took the 2 screws out and disconnected the wires, I got my parts ordered and when they came in I put it back together then plugged th wires back in. I really could not believe that I could do something of this nature but when I started it was easy. My boyfriend wanted to take the washer to a repair shop, but I said first I will take a look and see if it will be worth saving. Otherwise I will junk it. It cost me with shipping costs 41.00 I am very proud of my self.
But I read other peoples experience on fixing the same problem that I had so I gave it a try.
I will not hesitate to do other jobs myself. Doreen Finlaw
Parts Used:
Direct Drive Motor Coupling Washer Motor Retainer Clip Tub Wear Pads - Package of 3
  • Doreen from Ashtabula, OH
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers, Socket set, Wrench (Adjustable)
6 of 10 people found this instruction helpful.
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slow spin
replace clutcher
Parts Used:
Washer Clutch Assembly
  • eugene from abbott, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
4 of 4 people found this instruction helpful.
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loud noise during spin cycle, then not spinning at all
Watching videos identified what parts to purchase.
Once identified - WATCH EACH PARTS VIDEO (again).
Lessons learned:
1) better to NOT tilt the washer
2) watch (more than once) and learn from the videos
3) must difficult step was loosening the tub retaining nut without having a spanner wrench (used a hammer and a short / wide blade screwdriver)
4) ended up being the tub support was not sitting properly in the suspension plate
5) cleaned and changed parts while apart
6) running as good as new

Thanks!!
Parts Used:
Washer Tub Spring Suspension Spring Tub Wear Pads - Package of 3
  • William from CHESHIRE, CT
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers, Wrench set
4 of 5 people found this instruction helpful.
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Retainer clip for the pump missing, caused pump to fail
Pulled hoses off, unclipped the remaining retainer clip, slid old pump off. Slid new pump on replaced the old retainer clip and put the new one on, replaced the 2 hoses, done. It took mabey 10 min.
The part got there in less that 24 hours from the time I placed the order, with standard shipping! I was impressed.
Parts Used:
Pump Retainer
  • Matt from Roca, NE
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers
4 of 5 people found this instruction helpful.
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direct drive washing machine not spinning
Direct drive, no belt. Motor sounds like it's spinning but the agitator is not. Bought the coupling (that goes between the motor and the transmission) and replaced it in less than 15 minutes. Two screws and two clips to open the cover. Two clips to move the water pump out of the way. Two screws and two clips to take out the motor. Replace the coupling and reverse the steps.
Parts Used:
Direct Drive Motor Coupling
  • Hoang from Fairfax, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
4 of 5 people found this instruction helpful.
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Broken Drain hose
to change it was 1,2,3
thank you guys
Parts Used:
Washer Drain Hose
  • Armando from Graham, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
4 of 5 people found this instruction helpful.
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pipe had a hole
I pulled the hose off and notice their was a part # and I went online and type the part # and showed the part and cost. I order it and receive it within 3days. when the part arrive I replace the hose in minutes. If I can do so can you its that easy.
Parts Used:
Tub-to-Pump Hose Kit
  • eddie from lockesburg, AR
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
6 of 11 people found this instruction helpful.
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the washing machine would pump the water out, but the agitator would not spin, and it was making noise.
The video that was shown about how to perform the repair was spot on. I wasn't sure exactly what part I needed. I took the advise from you stating that these symptoms I described usually meant that the part I ordered was the correct repair In 65% of the cases. I was delighted to see that when I followed the instruction video, and the motor was removed, there was my coupling, In several pieces. At that point I knew that I ordered the correct parts.
Thank You,
Mario for Eastchester, NY.
Parts Used:
Direct Drive Motor Coupling
  • mario from eastchester, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
5 of 8 people found this instruction helpful.
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pump did not pump water out
Put new one on work good, but now can't pump no more .the problem now is the spin cycal broke and I not going to fix it. Thank for the part work good.
Parts Used:
Washer Direct Drive Water Pump
  • Brian from HUMMELSTOWN, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
3 of 3 people found this instruction helpful.
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Would not agitate or spin
unpluged the washer. removed the two screws on console. unpluged the lid switch connector and seperated it from the cabinet.removed the body clips. removed the washer cabinet. removed the two screws holding the lid switch. removed the two cable or wire clips.
checked new part against the old. put the two screws mounting the lid switch back in. put the two cable clamps back securing the lid switch wires. put the cabinet on.reconnected the lid swich wire connector to the cabinet.pluged in the lid swich to connector.put the body clamps back in place.put the two screws holding the console back in. plug washer back in to main power. stared the washer and ran it through a cycle testing the lid switch.
worked great.
Thanks
Parts Used:
Lid Switch Assembly
  • Shane from Holdrege, NE
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
3 of 3 people found this instruction helpful.
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The washer pumps but does not spin
I did a Google search for the model number and found this site, PartSelect.com. Based on the diagrams on the site and what I could see underneath the washer, it was clear that the motor coupling was now gone and the shattered pieces of it were all over the floor. So I ordered a new coupling and waited for it to arrive, it was shipped in just a few days. Once I had the new coupling all I had to do was remove a couple of brackets holding the pump onto the motor, and the motor onto the gearbox; unplug the electrical terminals and lift the motor out. There are two halves to the coupling, one sits on the shaft of the gearbox and the other on the shaft of the motor. Both of these are seated into a rubber boot that is also a part of the coupling. Once the motor is sitting on the gearbox with all the coupling parts seated in place, just plug everything back in and replace the brackets. You will need a 1/4 socket to remove/replace the motor brackets. Also, it should be noted that you will want to unhook everything that is hooked to the wall (hoses, power cord) but it assumed you've already done this if you have access the the underneath of the washer.
Parts Used:
Direct Drive Motor Coupling
  • C. Scott from Fremont, NE
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
3 of 3 people found this instruction helpful.
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All Instructions for the 3CA2781XSW1
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