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3CA2781XSW0 Whirlpool Washer - Instructions

All Instructions for the 3CA2781XSW0
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Clutch Replacement
I decided to order the part and attempt to install it. Actually was easy. Took my time and maybe took 90 minutes. Works great.
Parts Used:
Washer Clutch Assembly
  • Mark from CHARLOTTE, NC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable)
4 of 4 people found this instruction helpful.
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Drain hose leaking
Followed instructions other customers provided for hose installation. Haven't installed agitator dogs yet. Need to watch the video on your web site.
Parts Used:
Drain Hose with Clamp
  • Maryanne from BEND, OR
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers
4 of 4 people found this instruction helpful.
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Washing machine making a grinding noise
Purchased and installed PS1485646 COUPLING, MOTOR (Direct Drive Coupling). We googled "Washing Machine making a grinding noise. Several people suggested coupling probably broken. We located some instructions online regarding dis-assembly, sure enough,the coupling was broken. We ordered the part from Partselect.com. It arrived in three days, replaced the broken coupler. Washing machine back in business for around $20. Hooray! Thanks, Partselect!
Parts Used:
Direct Drive Motor Coupling
  • Tracy from Yuba City, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers, Wrench (Adjustable)
4 of 4 people found this instruction helpful.
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The washer would drain, but was screaming while doing nothing else.
The tough part was replacing the front cabinet.
I did consult the video for help on replacing the clutch spring.
Thank you for that bit.

I admit to taking too much apart, most of the cabinet back can be left alone.
Some of the plastic wire keepers/routers suffered, as well as the console hinges.

The newly reassembled washer works without a hitch, and truely it took me about 4 hours over several days to dissamble and reassemble.
It is louder in the audible range than before, but very serviceale for another 20 years, saints willing.
Parts Used:
Gearcase
  • Richard from JAMESTOWN, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    More than 2 hours
4 of 4 people found this instruction helpful.
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Washer excessive vibration during rinse spin
Well, after resolving Part Select (PS) shipping issues (PS sent me two refrigerator glass shelves instead of a Tub Spring); And as it turns out they sent me the wrong part for the suspension pads, which I have returned for credit. It takes 3-4 weeks to obtain your credit BTW.

Well after removing the cabinet, agitator, wash basket, plastic tub, all 5 springs, & pump suction line, I was able to access the Tub wear pads and suspension pads. As it turns out the suspension pads looked good.
Thank God, as PS had sent wrong parts. I replaced the wear pads, the 5 springs, and reversed the disassembly process. Took about 6 hours.
But washer works fine now, still vibrates, but does not walk across floor any more.
Parts Used:
Tub Wear Pads - Package of 3 Suspension Pads - Package of 3
  • John from ODESSA, TX
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Pliers, Screw drivers, Socket set
4 of 4 people found this instruction helpful.
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Tub not spinning or agitating, but could hear motor working.
Disconnected power, all hoses. Tilted washer backward to see underneath. (Placed sturdy 6" high object under back of washer to keep it from going flat on ground and possibly damaging hose connects). Looked for area where motor and transmission connect. Saw broken part (coupling). After trial and error, figured out how to remove pump and then motor, by removing strap type holding clips, and then broken part was accessible. Ordered part online and was easy to install and reassemble washer now that I knew how it came apart. If I had known the part name or number beforehand, I could have watched the replacement instruction video on this site, but I figured it out anyway, and I did it without removing the whole control switch panel and side panels/body of washer, like they do in the video. But..I guess they had to do that to give you a good view of all the parts and things they were removing underside. I recommend watching video for this part install,so you see what needs to be removed and how underneath, but then just tilting washer back to access underside, without all that control panel and sides removal.
Parts Used:
Direct Drive Motor Coupling
  • MICHAEL from CLEARWATER, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers, Socket set
4 of 4 people found this instruction helpful.
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washer shakes and was very noisey
researched the problem from the web-site.found the three most common things that would cause the problem.inspected the washer to see if there was evidence that one of the described parts had falled,and found that the tub wear pads were missing do to wear.simply replaced and it solved the problem. Thanks for the information.
Parts Used:
Tub Wear Pads - Package of 3
  • william from lindside, WV
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
5 of 7 people found this instruction helpful.
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Broken Drain hose
to change it was 1,2,3
thank you guys
Parts Used:
Washer Drain Hose
  • Armando from Graham, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
4 of 5 people found this instruction helpful.
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Retainer clip for the pump missing, caused pump to fail
Pulled hoses off, unclipped the remaining retainer clip, slid old pump off. Slid new pump on replaced the old retainer clip and put the new one on, replaced the 2 hoses, done. It took mabey 10 min.
The part got there in less that 24 hours from the time I placed the order, with standard shipping! I was impressed.
Parts Used:
Pump Retainer
  • Matt from Roca, NE
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers
4 of 5 people found this instruction helpful.
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direct drive washing machine not spinning
Direct drive, no belt. Motor sounds like it's spinning but the agitator is not. Bought the coupling (that goes between the motor and the transmission) and replaced it in less than 15 minutes. Two screws and two clips to open the cover. Two clips to move the water pump out of the way. Two screws and two clips to take out the motor. Replace the coupling and reverse the steps.
Parts Used:
Direct Drive Motor Coupling
  • Hoang from Fairfax, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
4 of 5 people found this instruction helpful.
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the washing machine would pump the water out, but the agitator would not spin, and it was making noise.
The video that was shown about how to perform the repair was spot on. I wasn't sure exactly what part I needed. I took the advise from you stating that these symptoms I described usually meant that the part I ordered was the correct repair In 65% of the cases. I was delighted to see that when I followed the instruction video, and the motor was removed, there was my coupling, In several pieces. At that point I knew that I ordered the correct parts.
Thank You,
Mario for Eastchester, NY.
Parts Used:
Direct Drive Motor Coupling
  • mario from eastchester, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
5 of 8 people found this instruction helpful.
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pipe had a hole
I pulled the hose off and notice their was a part # and I went online and type the part # and showed the part and cost. I order it and receive it within 3days. when the part arrive I replace the hose in minutes. If I can do so can you its that easy.
Parts Used:
Tub-to-Pump Hose Kit
  • eddie from lockesburg, AR
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
6 of 11 people found this instruction helpful.
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Leaked, disassembly revealed it was the drive seal washer grommet. Drive block was also rusted out and frozen to the washer drum
Disassembled lower part found nothing wrong.
Started disassembly from the top. Immediately ran into trouble not knowing exactly how the tub was anchored to the drive. Once I got down to the tube and drive block there was nothing I could do to go further. I guessed it was a press fit onto the drive, but there were many instructions and I couldn't be sure. Parts Select expanded drawing was the most useful tool; it was correct omitting a few details. Anyhow, cleaning out my garage I found one of my old gear pullers that I could ring to complete the disassembly. All the sudden I was in business, pulling the washer drum off the drive block and shaft, getting down to the leaky lower seal. A that point it was just a matter of cleaning everything up and buying all the rusted out parts to reassemble. I spent $150-200 on parts, but its completely rebuilt now and runs like a charm. Probably have around 20-50 hours all told, into the repair. Most of this was reading instructions, watching videos, and trying to figure out the rest (3). Doing the actual work spread over time until my wife and sons threatened to throw the thing out. Never. Once I decide I'm gonna do something, I do it. LOL!
Parts Used:
Cabinet Retaining Clip
  • James from ARVADA, CO
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set
3 of 3 people found this instruction helpful.
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The washing machine was leaking.
I followed the provided video for changing the centerpost gasket.

I successfully completed the repair. I will say that I had challenges at almost every step. Getting the inner basket off the centerpost was difficult, as was rocking the outer tub upward from the base.

If a man is somewhat handy, this is a doable repair. Be patient and take your time. The video is very helpful and I don't think I could've done the repair without it. It's a pleasure to watch an expert like Steve.

It's gratifying to successfully repair a major appliance such as a washing machine and I look forward to many more years of reliable service from this well-built appliance.
Parts Used:
Centerpost Gasket
  • Matthew from Affton, MO
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
3 of 3 people found this instruction helpful.
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Kenmore Series 80 Lazy Spin
Remove metal cover; remove pump, remove motor, remove tub spin assembly; remove transmission. Remove clutch be removing retaining ring. Installation was reverse. No problems, part worked like champ.

Note: Called Sears to see if I could get the part locally. Turns our I had to call an 800 number. Lady said that the part was not carried and would have to be shipped from warehouse. Tried to sell me some discharge hoses. Then said the part would cost $65 before S&H. Told her I didn't want to spend that much, she asked how much I wanted to spend and seemed upset when I told her your price. She didn't comp it, just said that theirs was an official part from Sears, blah, blah, blah. Anyway, thanks for the great service!
Parts Used:
Washer Clutch Assembly
  • Robert from Henrico, VA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers, Socket set
4 of 6 people found this instruction helpful.
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All Instructions for the 3CA2781XSW0
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