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39761-1 General Electric Refrigerator - Instructions

All Instructions for the 39761-1
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Fan would not turn when the refrigerator came on all the time. Would physically have to turn the fan blades.
Did not do the repair because the unit arrived damaged. The packaging was in good condition. The plastic around the plug in shattered, and some of the plastic was inside the motor. Very good, and fast on adjusting the order.
Parts Used:
Condenser Fan Motor - 115V
  • David from CLIFTON, NJ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
2 of 2 people found this instruction helpful.
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Closing cam disintegrated
Removed everything from the refrigerator door. Removed the screw holding the cover over the top hinge. Removed the two (8mm) bolts holding the top hinge to the refrigator. Removed the door. Removed the plastic grill/cover and the two (8mm) bolts from the lower hinge assembly. Installed the new hinge assembly. Replaced the closing cam (included in the hinge assembly kit) on the bottom of the door. Put the door back on the lower hinge. Installed the upper hinge. Adjusted the door and tightened the bolts on the upper hinge, and replaced the hinge cover. Done!
Parts Used:
Bottom Hinge Assembly
  • Larry from Renton, WA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
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Door Not Closing Tightly + Staying Open
Turned off water to ref , removed bottom kick plate , got a towel and disconnected the water line plastic fitting and un screwed the (2) tube clamps un screwed the coupling and ((carefully )) slid out the tube from the compression ferrels ! ( Be careful and do not break or distort them + remember exactly the order they are removed ! Slid the protector spring shroud from the plastic tube , took ogg the top hinge cover then remover the top hinge . Carefully lifted the door off feering the plastic tube through the bottom hinge with my foot ! Got the door off removed the bottom hinge + put the new on on, then removed the door cam which was broken on the bottom of the door , lifted the door up and carefully fed the water line through the new bottom hinge . Attached the top hinge and reassembled the rest same as I had dissambled it . Turned on water ( checked for leaks ) ! All working 100% a-ok ! This company is the best ! Ordered the part at 1 pm and had the part at 2 pm the following day many thanks : )
Parts Used:
Door Closing Cam
  • Jeff from Venice, FL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
4 of 8 people found this instruction helpful.
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Severe Ice Build Up, But Freezer Temperature Inadequate
I followed the troubleshooting instructions for freezers with ice build-up. First defrost the freezer. This makes a huge mess. The tray for water buildup is very small. I suggest covering the hole so no water gets to the tray and collecting the water as it melts in the freezer. (DO NOT pry the ice off with a knife. I did that when I was 14 and punctured the freon lines.) After the ice was gone inside the freezer, I removed the back panel of the freezer (a pair of 5/16" nuts on the bottom and a pair of #2 phillips screws at the top). The panel will then just pull straight out. Make sure the ice has melted from behind the panel as well before testing any of the components.

First component to check is the defrost timer. Pretty straight forward, using the instructions on the PartSelect home page and a multi-meter (looking for continuity or the lack there of). You need to remove it and check it out of the fridge. In my case the defrost timer worked correctly (bummer since it was much cheaper than the defrost heater kit). Next step was to test the Defrost Heater. I used a common since approach which was not mentioned in the instructions. I manually turned the defrost timer until it clicked. Then I put my hand next to the glass tubes that incased the heater elements. They did not get hot. I then turned the defrost timer until it clicked again. Again, the heater elements did not get hot. Since there are only two setting on the timer, it means the defrost heater was broken. If you can hear the refrigerator/freezer running, then you are not in defrost mode. Turn the thermostat for another click. All noise will stop...and heat should be found at the tubes (behind 6" thin tin covers), if they are functioning.

Removing the defrost heaters and thermostat was simple. There are four #2 screws (2 on each assembly). The thermostat is just clipped on. It is impossible to put the defrost heater assembly in wrong. Put the panel back on and your ready to go. The 30-60 minutes is not repair time but de-ice and repair time. I used a space heater to speed up the de-ice process.
Parts Used:
Defrost Heater with Thermostat
  • Randall from Ashburn, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
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Door wouldn't close properly
First we removed the door. Then we had to hammer the old part off including the old rivot. We fould a screw that fit and put this piece on. We held the door in place and screwed the hinge on the main unit.
Parts Used:
Door Closing Cam
  • John from San Marino, CA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Socket set
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The fresh food door on the refrigerator would not stay closed
First I took everything out of the fresh food door, then I removed the top hinge cover using a philips head screwdriver, and a nutdriver for the two screws holding the upper hinge. Lifted the door off the bottom pin, and placed it on the floor. Then took off the bottom hinge and used the Dremel tool to grind off the rivet holding the broken door cam on the bottom hinge. Used a nut and bolt to hold the new cam in place, and put the lower hinge back on. Then replaced the other cam on the bottom of the door itself, using the nutdriver. (Be sure to buy two cams, and have the bolt and nut to replace the rivet). Reinstalled the bottom hinge, put the door on, replaced the top hinge, and presto! Works great! Thanks to the others on this site for their stories - really helped make it an easy and quick repair!
Parts Used:
Door Closing Cam
  • John from Newport Beach, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers, Socket set
2 of 2 people found this instruction helpful.
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Refrig & Freezer Warmer than normal but could manually reset and defrost. Then good for several days.
Removed guard at bottomof frig. Located timer & performed tests. Manually rotated timer motor until defrost cycle start. Watched timer for several hours. Timer did not come out of defrost.. Rotated timer more until compressor started. Cooled fine several days then started to get warm again. Manually defrosted and started compressor again. Ordered part. Followed wiring diagram on timer for push on lugs. Frig now back to normal operation.
Parts Used:
Defrost Timer
  • Charles from Barnwell, SC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
2 of 3 people found this instruction helpful.
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Refrigerator door won't close
First I removed the top hinge of the refrigerator door and then lifted it off the bottom assembly. I had to turn the door on its side to work on the bottom where the broken part was located. I unscrewed the bottom assembly and replaced the broken part with the new door cam. Put it all back together and now the door closes but must be manually pushed to close. When the door was working properly it would shut automatically when released from any position. I think I need to install an additional part - maybe a shim? to make it close automatically. That will be another story.
This was a fairly simple jog to do but since I did not have the proper tools it did take me longer than usual to remove the bolts. I'm happy I did it myself and saved a big repair bill! Thanks to the people at PartSelect.com.
Parts Used:
Door Closing Cam
  • CYNTHIA from NEWARK, DE
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Wrench (Adjustable)
3 of 6 people found this instruction helpful.
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Refrigerator was running 24/7 and not cooling
I knew that the compressor was cooling because the freezer was half-working. The back wall was frozen-up and found that the iced-up coils where blocking the air circulation. So even if the fan was running, there was no air circulation. Hence the deforst cycle was not working.
Parts Used:
Defrost Timer
  • Louie from Mount Airy, MD
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
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Light out
Turned off the breaker to the fridge because I couldn't reach the power plug to unplug it . Use small flat head screwdriver to pop out the piece, disconnected the rubber prong connectors, inserted the new piece into the rubber prongs snapped it back into place. Flipped the breaker back on and prayed it worked. It did and I saved myself $120 service call.
Parts Used:
LIGHT SWITCH
  • Jodi from Benton Harbor, MI
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
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Light would no longer turn on
I watched the video online, followed the instructions and within minutes had the part installed. The frig light was working once again! I will say the original switch was very snug and I had to do some very minor scraping of the plastic to get the new part to slide in.
Parts Used:
LIGHT SWITCH
  • paypal_shipping_address from Ripon, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers
3 of 6 people found this instruction helpful.
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the slide rail on the top drawer broke in half
I took the glass plate off the top of the drawer, then removed the draw. I then removed the two screws holding the slide rail. I put the new slide rail in place, put the screws back in it, slide the drawer back in place and replaced the glass top. nothing to it.
Parts Used:
Drawer Slide Rail - Left Side Drawer Slide Rail - Right Side
  • Sandy from Greenwood, SC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Refrigerator was not cooling
The refrigerator was no longer cooling and it was suggested by my father that it could be our defrost timer as he has owned many Hotpoint refrigerators in his lifetime and he said the defrost timer was always the problem he had with them when they were not cooling properly. I removed the cover and unplugged the defrost timer, ordered a new timer through this website and installed it by plugging it where the old timer was, replaced the cover and plugged the refrigerator back in. The refrigerator is now cooling again and just in time for Christmas.
Parts Used:
Defrost Timer
  • Jeffrey from Statesboro, GA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
2 of 3 people found this instruction helpful.
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Needed a new door module
Fit perfectly, took 2 seconds to install.
Parts Used:
Door Module/Bin
  • Marc from Hollywood, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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drawer rails broken
installed 3 of 4 shipped parts. ended up with 2 upper right hand slide rails, even though ones package said upper left.
Parts Used:
Drawer Slide Rail - Left Side Drawer Slide Rail - Right Side Lower Drawer Slide Rail - Left Side Lower Drawer Slide Rail - Right Side
  • josh from springfield, OR
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
2 of 3 people found this instruction helpful.
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All Instructions for the 39761-1
106 - 120 of 440