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39761-1 General Electric Refrigerator - Instructions

All Instructions for the 39761-1
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defrost heater burned out - coils froze over
Troubleshooting was easy - others had the same problem - coils freeze over and frost blocks air flow to refrigerator - part identification made easier by online picture - many parts look the same so you may want to call and confirm before you order (there were variations to this model number) - To repair: take off five screws that hold the metal panel on the back of the freezer - remove the panel - use a heat gun or hair dryer to melt ice from the coils (put a towel at the bottom to soak up the water) - unplug the kit at the top of the freezer and carefully pull off the thermostat clipped to the coil - remove the four screws that hold the heater kit to the back of the freezer - install the new kit where the old one was then re-install the panel to the back of the freezer - next, make time to clean the condenser coils under the refrigerator/freezer
Parts Used:
Defrost Heater with Thermostat
  • Robin from Vernon Hills, IL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
27 of 32 people found this instruction helpful.
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Door closing cam had disentigrated over the past 12 years.
I read over the other posts here and went with jacking up the fridge door and setting it on (2) 2x4 studs. A nut driver was used to remove the bottom hinge. I then drilled out the rivet that held the old cam in place and then used a 3/16 rivet to secure the new cam. A rivet is not necessary as you can also use a nut and bolt to hold the cam in place. It took less time to order the part and install it than it did to drive over to the appliance parts store and pick it up. I ordered around 10 am and the part was here the next day at 2:00 (without special delivery costs). By 2:30 it was on my fridge.
Parts Used:
Door Closing Cam
  • Randall from Ashburn, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
25 of 27 people found this instruction helpful.
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Door gasket was broken at the bottom
First, I made a mistake. I took all the screws out and removed the gasket. This allowed the door tray to drop loose. Then, I realized that wasn't the way to go. So I remounted the door tray and the metal gasket supports but left the screws loose. Then, starting at the top, I worked the new gasket in behind the metal supports and tightened the screws along the way. I completed the installation by following this same method down the sides and at the bottom.
Parts Used:
Fresh Food Door Gasket
  • Sonny from Bennettsville, SC
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
23 of 25 people found this instruction helpful.
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ref/freezer would not maintain proper temp. Ran all the time or would not come on once it quit running. Freezer would get too warm or ref. would get too cold and freeze contents.
1. Unplug, remove control knob from both temp control sliders, remove upper light bulb and light shield from refrigerator compartment. 2. Remove screw holding top of bracket control mod in place. 3. Lift bottom tab from slot and remove control mod from ref compartment. 3. Unplug temperature control and defrost timer and replace. (Each are held in place with two screws.) 4. Replace control mod. This part took me the longest because the space between the top of the control mod and the top of the ref. compartment is very small and replacing the nut was difficult. Use a nut driver with a long shaft. 5. Use screw driver to turn control button of defrost timer to start cycle. 6. Replace bulb cover and light bulb. 7. Set temp control to initial setting. 8. Have a Margarita and celebrate. It's been over a week and the refrigerator/freezer is working perfectly.
Parts Used:
Temperature Control Defrost Timer
  • Ronald from Southlake, TX
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers
23 of 28 people found this instruction helpful.
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Fridge door wouldn't close easily like it used to
This is a sibe-by-side refrigerator/freezer that needed a new lower hinge set for the fridge door.

First I removed everything from inside the fridge door, closed it, then loosened the top hinge bolts with an 8mm socket on a 1/4-inch ratchet. Using an 8mm nutdriver, I removed one bolt and loosed the other just far enough to be able to lift the hinge and swing it out of the way. (These bolts are long. The nutdriver is faster than the ratchet but you need a ratchet or a wrench to first break them loose.) Then I just lifted the door off the bottom hinge and set it aside.

The plastic lower front grill was covering the lower hinge but that grill is just held at the ends by spring clamps -- popped off easily so I could get to the hinge bolts. Again, 8mm bolts, just remove & replace hinge. I also had to replace the upper half of the door closer cam, which is screwed to the bottom of the door, being careful that the holes lined up: cam, shim, door holes.

Now the tricky part was lifitng the door back on the lower hinge. (It helps to have an assistant at the bottom to locate the hole for you.) Once the door was up, I swung the top hinge over, ran the two bolts in finger tight with my nutdriver, checked & adjusted the spacing* of the fridge door and tightened the bolts. This was all very easy! (*^_^*)

*On a side-by-side, you'll want the door to be straight up & down with a consistent gap top to bottom with the freezer door. The hinge has some slack for adjustment by positioning the door, then tightening the bolts. You'll see what I mean.
Parts Used:
Bottom Hinge Assembly
  • Christopher from Roseville, MN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Socket set
21 of 22 people found this instruction helpful.
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The refrigirator light would not come on.
Poped out with screwdriver the old swithch and unplugged the two wires. Plugged in the wires to the new swithch and pushed it back in the hole where the old switch was before.
Parts Used:
LIGHT SWITCH
  • Jania from Novato, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
26 of 42 people found this instruction helpful.
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Refrigerator would turn off and never come back on.
First unplug the refrigerator!

Removed the top shelf of the refrigerator. Pulled off the knobs from the temp slider controls. Popped the cover off of the light and temp control section. This Hotpoint model has both
thermostat and defrost timer easily accessible in the refrigerator compartment. Used a socket set
driver to loosen the screws and remove the
temp control section and unplugged the wire connectors. This freed the whole temp control
section. On the workbench removed the old
thermostat by unscrewing the screws with a socket driver. Unplugged the wires from the old thermostat then put the new one in. Then put the
new one in the same holes, reconnected the
wires and reassembled the everything. Then
simply put this temp control box back in the
original place (and reconnect the wire plugs)
and put the screws back in . The hardest part is re-aligning the holes and the control levers, but this is not too bad.

Plugged it back in and so far it has been turning
on and off normally. (The old thermostat contacts
were oxidized so I think this was the problem).
Parts Used:
Temperature Control
  • Allen from High Point, NC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set
20 of 25 people found this instruction helpful.
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Refrig. Side not cooling enough
Replaced several things: evaporator fan motor, defrost heater element & defrost timer. The motor was the key problem but did the other repairs because they are common failures and are easy to replace and are not that expensive. Changing the motor was tedious because of tight access to it. Took about 2 hrs for me. Fan is working properly but not have a problem with water to ice maker not shutting off. I'm researching that problem. (I replace the water valve 2 hrs ago. That was a simple task - took 15 mins.)
Parts Used:
Evaporator Fan Motor
  • William from Moorestown, NJ
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Screw drivers
22 of 31 people found this instruction helpful.
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Frig would stop working every so often. Lots of food got spoiled.
Got part overnight. Unscrewed cover plate at top of regerator compartment, disconnected old part, connected new part. Screwed back plate. Voila!

I saved a bunch of money!
Parts Used:
Defrost Timer
  • Rene from Bronx, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
17 of 19 people found this instruction helpful.
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Heater / Defroster not working
The job was fairly easy. Removed 4 screws and removed panel. Disconnected cable assembly, removed 4 more screws holding heater coils. Reconnected cable assembly and replaced screws & panel. Partselect was quick to ship and would do business with them again.
Parts Used:
Defrost Heater with Thermostat
  • James from Cleveland, OH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers, Socket set
16 of 17 people found this instruction helpful.
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Cams On Freezer Door Broke
Removed top hinge and electrical connector (freezer door has ice and water dispensers) then had to turn off water supply to unit and disconnect the hose to the door and remove the spring protector from the hose -- this required removal of the compression fittings in the water line so spring would come off of the tube. Then removed bottom hinge from the door and used saw to remove the rivet that had held the cam to the hinge, used a nut and bolt to attach new cam. Put other cam (used two) in the hinge and replaced lower hinge unit on the door. Then reattached both hinges to the refrigerator and lined up the door put the spring protector and compression fittings back on plastic tubing and reconnected the water supply and electric fitting, turned on water to unit and prayed there were no leaks. Prayer was answered, the water dispenser worked properly and the ice maker filled with water so I then replaced the hinge cover on top of the unit and the grill at the bottom and had a pepsi. A few years ago I had replaced the cams on the other door which had no water/electic connections and was a much simpler job.
Parts Used:
Door Closing Cam
  • WALTER from FROSTBURG, MD
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set, Wrench (Adjustable)
16 of 17 people found this instruction helpful.
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Refrigerator to warm freezer ok
The comments from customers experiences gave me the confidence that the defrost timer was the problem since the compressor was still working and it went just as they all said, four 1/4' hex head screws and I had access to the old timer, unplugged the old ,plugged in the new and put the four screws back in. Nothing happened so after a while I looked a bit harder at the accessable part of the timer after intallation and saw what looked like a dial. I turned the dialclockwise and immediatly the compressor turned on. I have not found any information as to how much or little to turn this dial which obviously is an adjustable cycle setting so I just turned it all the way, so far everything is working alright.
Parts Used:
Defrost Timer
  • Christopher from Madison Heights, MI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
16 of 18 people found this instruction helpful.
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Compressor overheating - Fridge not Cooling
Condensor Fan not turning. I thought it would be an easy fix. I thought I could pull off the shroud and fan assy - no joy. Too many copper pipes and lots of tubing in the way. It took 90 minutes to remove and 30 minutes to install. The BIG hint here is to loosen the shoud, pull it back as far as you can and then remove the nut that holds the fan blade in place. THEN you can remove the motor. Get the new motor back into the shroud, get the blade back on and then tighten the shroud back up.
Parts Used:
Condenser Fan Motor - 115V
  • CHRIS from LAGUNA NIGUEL, CA
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers
16 of 19 people found this instruction helpful.
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Refigerator door would no longer self close
Moved all items from door storage into refrigerator shelves. Removed top hinge cover held by single screw and top hinge plate held by two bolts. Lifted up door to clear bottom hinge pin and removed door. Covered open front of refrigerator with plastic wrap to keep cold in refrigerator with door removed. Laid door on kitchen counter top and removed bottom hinge assembly held on by two bolts. Replaced upper cam located on bottom of door and screwed the hinge assembly back on to bottom of door (helps to keep the three plates in same sequence and note the position of cam). Drilled out the rivet that holds the lower cam to the bottom hinge pin. Removed old lower cam and and replaced with new cam and secured to lower hinge assembly with pan head screw and nut (instead of rivet). Replaced door back onto lower hinge pin and secured upper hinge pin with original bolts. Placed cover on upper hinge assembly and secured with original screw. Removed plastic wrap from front of refrigerator and moved the items that originally were stored in the door back to provide weight needed for door to close properly. All done and the door works like new, and all in less than 45 minutes. Would have been a more difficult job without the pioneering of people on this site. Thanks to all!
Parts Used:
Door Closing Cam
  • Melvin from Philomath, OR
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
14 of 15 people found this instruction helpful.
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Door hinge cam crumbled
Simple job, empty the door shelves, remove top hinge, lift door off bottom hinge, remove bottom hing. The reassembly is the reverse, with a little cleaning along the way and a little white lithium grease on the hinge pins and cams.
Parts Used:
Bottom Hinge Assembly
  • Ralph from Portland, OR
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
14 of 16 people found this instruction helpful.
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All Instructions for the 39761-1
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