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38768RBWWRBS General Electric Refrigerator - Instructions

All Instructions for the 38768RBWWRBS
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refig light did not work
per your instructions
Parts Used:
Light Switch
  • paul from east hanover, NJ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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Both the fridge aqnd freezer would not get cold.
Easy. Followed the video instrucations. the part was right there next to the compressor.
Parts Used:
Run Capacitor
  • Mary from Farmingdale, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Added a Second Snack Pan
My fridge came with only a single snack pan, and since the glass shelves are identical I decided to order the parts needed for installing the second snack pan. The glass shelf is secured in front by a round plastic pin protruding from the side of the fridge. Once the shelf is lifted upward and free of this pin, the rear retaining ears on the metal shelf side brackets can be released from the vertical-slotted metal track at the rear of the fridge. Make certain that you have the Right and Left snack pan slides oriented correctly, and positioned on the correct side of the metal shelf brackets. You’ll need to thread two self-tapping screws into each of the snack pan slides: one near the front, and the other at the rear. These screws extend through the metal side brackets into pre-aligned holes in each pan slide. When this is completed, you can test-fit the new clear plastic pan slide (drawer) into the slides to make sure it fits correctly. All that's left to do is insert the retaining ears into the appropriate pair of slots at the rear, then lower the front of the glass shelf until it's properly positioned over the plastic support pin. Now you're ready to enjoy twice the snack pan capacity as before!
Parts Used:
Snack Pan Slide - Right Side Snack Pan Slide - Left Side Refrigerator Snack Pan Screws - Package of 12
  • WILLIAM from CHESAPEAKE, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
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Broken Snack Pan Slide
2 screws. how easy can i get.
Parts Used:
Snack Pan Slide - Left Side
  • Raymond from San Marcos, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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switch wouldn't come out anymore and turn light on
Gently pry out switch in door jam with screwdriver and pull both connectors off and put connectors on new switch then push switch back into the hole. Looked it up on the internet and video showed how to and also had link to new part, ordered and less than a week later the fridge is bright again. I have an older freezer also and it seems that they all use the same switches. Very Very easy
Parts Used:
Light Switch
  • Cynthia from Seatac, WA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Refrigerator and freezer drawer would not maintain set temperature
Condenser fan motor was running slow. This was not a problem included in your list of possible problems. I thought that maybe the capacitor was bad but have no way to check it. So I ordered one. when I received it, I installed it. That was not the problem. So I ordered a fan motor and installed it. That was not the problem. So finally I ordered a control board and installed it. That solved the problem. So maybe you should put "cond.fan motor runs slow" in your list of possible faults and what causes that problem. Capacitor was easy to install, simply remove the cover plate, flip off retaining wire, unplug the capacitor and replace. Fan motor was a bit more difficult. It must be removed from mount after fan scroll is removed. Remove one screw that holds scroll, bend the top down and remove. Then pull hard on fan blade to remove it. It must be installed on new motor. Two screws in frame mount can be removed with some effort if you have a 1/4" drive ratchet with a Phillips screwdriver bit. Then pull frame open and install new motor. Push fan blade on new motor shaft hard. Replacing control board was easy. I used a pair of long nose pliers with 90 degree bend to get mounting pins closed to pull board off.
Parts Used:
Run Capacitor
  • James from Bel Air, MD
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Socket set
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The evaporator fan in the freezer compartment began making a loud noise.
I found a replacement evaporator fan motor and 2 mounting bracket grommets at PartSelect.com at a reasonable price. I watched the installation video provided and installed the new parts as shown in the video start to finish installation time 22 minutes.i
Parts Used:
Evaporator/Condensor Fan Grommet
  • Boyd from Rapid City, SD
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
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Noisy evap fan motor
Simply unplug fridge, remove air duct mounted on rear panel, release panel itself, pull fan blade off, disconnect grounding wire, detach fan motor bracket, disconnect wire harness to release fan motor, install new fan motor and reconnect, secure with bracket, reconnect grounding wire, reposition fan blade onto motor shaft, reinstall rear panel and secure screws. Remount air duct and plug appliance back in. This is the second motor that was replaced since 2002. The 1st motor dies after 5-6 years.
Parts Used:
Evaporator Fan Motor
  • Anthony from District Heights, MD
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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install second set pan sliders
Because the kit did not include fasteners, had to use wood screws and superglue.
Parts Used:
Snack Pan Slide - Right Side Snack Pan Slide - Left Side Refrigerator Snack Pan
  • William from Rockville, MD
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
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Bad switch for door prevented interior light from coming on
Just as your video described, although due to the age of the fridge, it took a bit longer to remove the defective switch. Your video made this so simple, I can't imagine why we lived with a dark fridge for so long! I was ready to buy a whole new fridge, as repairmen are often nonexistent for small repairs. I am the biggest fan of your company & it's repair video. THANK YOU SO MUCH
Parts Used:
Light Switch
  • Patricia from Sylva, NC
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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Shelf above vegetable drawers cracked in middle
Take out both vegetable drawers. Lift back of shelf first then front until you hear the click from both front sides. The shelf should now be loose and you can take fully out. Remove the glass shelf from the plastic frame by turning the shelf over and pulling back and up from the rear part of the glass. Put the glass into the new plastic frame by doing the same technique. Then put the shelf back into the fridge by the resting the shelf down in the correct position and pushing the front of the shelf until you hear the click again on each side. slide the drawers back into place and you are done!
Parts Used:
Vegetable Pan Cover Frame - Glass NOT Included
  • Carole from Oak Ridge, NJ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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All Instructions for the 38768RBWWRBS
76 - 86 of 86