38768RBWWRBS General Electric Refrigerator - Instructions
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light in freezer section not working
Using plyers Pulled old switch down and out. Put new one in and pushed new switch up into position. The switch plugs into the contacts, no wiring needed. Worked like a charm. You saved me 200 dollars GE repair bill. Thanks
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Victor from Fort Myers, FL
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
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Starter/overload assembly and run capacitor were bad
Removed rer cover, unplugged starter assembly from side of compressor and replaced unit with a new one. Plugged fridge in and it works good.
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Colby from Blanding, UT
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
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Freezer And Frig Both Warm And Compressor Would Not Run
I replaced the thermostat, temperature sensor, and the run capacitor. . . Refrigerator still not cooling. I checked the start relay and measured the input terminals on the compressor for the correct resistance. . . Everything measured correctly. In a last ditch effort before calling for service, I pulled the main board, inspected it and saw the problem right away. One leg on the compression capacitor had desoldered itself. Got out my soldering iron and applied a good amount of solder to that point. Put everything back together and turn it on. . . Problem fixed. The compressor kicked on right away and started cooling the refrigerator.
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joe from decatur, GA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers, Wrench (Adjustable)
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Compressor would not run
Looking at the schematic I found in the back of the unit, it appeared that there were not many parts associated with the problem. I removed the Overload/PTC and run Capacitor as a single unit. Although the capacitor was listed as the most likely problem part I decided to order both items since small particles of non-ferous material were falling out of the Overload/PTS plastic case. I installed both parts as a unit and plugged the refrigerator in. The compressor did not come on so I figured that there were other problems. After about 15 minutes I returned to the unit and found it running. It is now quieter than it has ever been. I now feel that the defective part was the Overload/PTC unit and not the capacitor.
Parts Used:
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A.L. from Mechanicsville, MD
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Pliers, Screw drivers
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Refrigerator and freezer drawer would not maintain set temperature
Condenser fan motor was running slow. This was not a problem included in your list of possible problems. I thought that maybe the capacitor was bad but have no way to check it. So I ordered one. when I received it, I installed it. That was not the problem. So I ordered a fan motor and installed it. That was not the problem. So finally I ordered a control board and installed it. That solved the problem. So maybe you should put "cond.fan motor runs slow" in your list of possible faults and what causes that problem. Capacitor was easy to install, simply remove the cover plate, flip off retaining wire, unplug the capacitor and replace. Fan motor was a bit more difficult. It must be removed from mount after fan scroll is removed. Remove one screw that holds scroll, bend the top down and remove. Then pull hard on fan blade to remove it. It must be installed on new motor. Two screws in frame mount can be removed with some effort if you have a 1/4" drive ratchet with a Phillips screwdriver bit. Then pull frame open and install new motor. Push fan blade on new motor shaft hard. Replacing control board was easy. I used a pair of long nose pliers with 90 degree bend to get mounting pins closed to pull board off.
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James from Bel Air, MD
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Socket set
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The refrigerator made a humming/grinding sound
I used the socket set to remove pannel that allowed me to have access to the evaporator fan. Once the fan and it's container was visible, I removed the entire fan container using the socket set. I took the fan out of the container, removed the damage blade and the damaged fan grommets. I then replace the old blade with the new blade and put the fan and the compartment back together. I am not very handy so if I am able to do this, anybody can. Ps. I was very very pleased with the services I received from PartSelect and would encourage others to use them - must admit I was very suspicious at first.
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Glenroy from Martinsburg, WV
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers, Socket set
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Shelf above vegetable drawers cracked in middle
Take out both vegetable drawers. Lift back of shelf first then front until you hear the click from both front sides. The shelf should now be loose and you can take fully out. Remove the glass shelf from the plastic frame by turning the shelf over and pulling back and up from the rear part of the glass. Put the glass into the new plastic frame by doing the same technique. Then put the shelf back into the fridge by the resting the shelf down in the correct position and pushing the front of the shelf until you hear the click again on each side. slide the drawers back into place and you are done!
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Carole from Oak Ridge, NJ
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Broken Snack Pan Slide
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Raymond from San Marcos, TX
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
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Added a Second Snack Pan
My fridge came with only a single snack pan, and since the glass shelves are identical I decided to order the parts needed for installing the second snack pan. The glass shelf is secured in front by a round plastic pin protruding from the side of the fridge. Once the shelf is lifted upward and free of this pin, the rear retaining ears on the metal shelf side brackets can be released from the vertical-slotted metal track at the rear of the fridge. Make certain that you have the Right and Left snack pan slides oriented correctly, and positioned on the correct side of the metal shelf brackets. You’ll need to thread two self-tapping screws into each of the snack pan slides: one near the front, and the other at the rear. These screws extend through the metal side brackets into pre-aligned holes in each pan slide. When this is completed, you can test-fit the new clear plastic pan slide (drawer) into the slides to make sure it fits correctly. All that's left to do is insert the retaining ears into the appropriate pair of slots at the rear, then lower the front of the glass shelf until it's properly positioned over the plastic support pin. Now you're ready to enjoy twice the snack pan capacity as before!
Parts Used:
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WILLIAM from CHESAPEAKE, VA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver
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frig door kept slamming into cabinet
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Anthony from Riverview, FL
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Screw drivers
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broking slide
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Anthony from Painter, VA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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new refrigator purchased had no freezer shelf
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Dwight from Indianapolis, IN
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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install second set pan sliders
Because the kit did not include fasteners, had to use wood screws and superglue.
Parts Used:
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William from Rockville, MD
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
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Gasket was not staying in place; worn and broken from sticking.
Pulled the old gasket off, approximately 5 seconds. Put the new one in, starting from the corners, with no tools, approximately 2 minutes. Coated gasket with a thin film of petroleum jelly, approx. 1 minute.
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Jeff from South Berwick, ME
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Both the fridge aqnd freezer would not get cold.
Easy. Followed the video instrucations. the part was right there next to the compressor.
Parts Used:
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Mary from Farmingdale, NY
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
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